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CarTrawler packages up tech into Facebook app

By Linda Fox | July 11, 2012

CarTrawler is opening up social media retailing for travel companies via a Facebook application based on its open source technology Read More

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Utrip wants to resurrect the online trip planning experience

By Kevin May | July 9, 2012

Trip planners were all the rage a few years ago, with many a travel startup pitching session or innovation showcase seeing at least one newbie playing its hand. Read More

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Hang on a minute - Is social media destroying tourism?

By Troy Thompson | June 28, 2012

We were just outside of Milan. Spending an enchanting evening in our small villa. Read More

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How to use negative feedback about travel to create positive influence

By Viewpoints | June 27, 2012

Nobody really likes receiving negative feedback. It stings, and as a hotel owner or manager, you immediately start kicking yourself for the missed opportunity when a guest leaves negative feedback about... Read More

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Hotel prepares social media response after campaign backlash

By Linda Fox | June 26, 2012

London's Hoxton Hotel has created a bit of a social media storm this morning after unleashing its 500 room sale which was sold out in a minute Read More

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BalticMiles crowdsources loyalty programme partners and rewards

By Linda Fox | June 21, 2012

BalticMiles has devised a simple approach to its loyalty programme by inviting members to suggest partners for the scheme as well as the sorts of benefits they would like for each level. Read More

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Mining the network - Facebook works out the most popular places on earth from user check-ins

By Kevin May | June 20, 2012

Facebook has spent the best part of the past 22 months letting people populate their profile pages with location check-ins made via their mobile devices. Read More

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British Airways and the fun Streetview-led Olympics promo - lacks Facebook sharing though

By Kevin May | June 19, 2012

British Airways is, in some respects, in a bit of an awkward position - it's the official airline of the London 2012 Olympics, so should be patriotic and all that. Read More

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Three questions travel bloggers must address right now

By Viewpoints | June 18, 2012

The annual TBEX networking shindig is over and several hundred hopeful travel blogtrepreneurs (*) are heading back down from the rarefied air of Keystone, Colorado. Read More

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Hoteliers finally get it - using social media and understanding the guest experience works

By Josiah Mackenzie | June 14, 2012

The guest experience is often mentioned over and over by CEOs and senior hotel executives as the key to success in today’s market. Read More

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Super-creepy! Privacy in the age of Big Data and personalization in travel

By Alex Kremer | June 13, 2012

Earlier this year, I sat on a panel which had the title "Don’t be a supercreep!", covering privacy issues in the era of big data. Read More

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Tnooz is hiring!

By Kevin May | June 8, 2012

Here are some simple questions... Read More

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Why do consumers follow or like travel brands in social media? For the discounts, alas

By Kevin May | June 6, 2012

Social media gurus (is that term trademarked now?) are often telling the industry that the social world is all about engagement with customers and creating communities, etc. Read More

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Beek takes a long term view on bringing 3D guides to destinations

By Kevin May | June 6, 2012

Most travel-related businesses, especially destination marketers, understand that maps and images are two of the significant ways consumers learn about a location. Read More