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Online
What's the point? Finding new opportunities to earn loyalty in travel
By Marisa Garcia
|
January 13, 2025
A panel on loyalty in travel at The Phocuswright Conference featured executives from AirAsia Move, Capital One and Hilton who discussed what drives loyalty and the importance of understanding customer...
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News
/
Technology
Tripadvisor partners with Perplexity to improve trip planning
By Linda Fox
|
January 9, 2025
The partnership sees the integration of Tripadvisor’s reviews, AI generated summaries and more than 300,000 experiences from Viator with Perplexity’s chatbot-style search capabilities.
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News
/
Technology
As travel digital ID concepts mature, experts discuss the challenges
By Mark Frary
|
January 9, 2025
The importance of collaboration, standardization and combining AI with SSID was discussed during a panel at The Phocuswright Conference.
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News
/
Technology
Delta provides glimpse at future with digital assistant
By Morgan Hines
|
January 8, 2025
Delta Air Lines is rolling out capabilities of its new Delta Concierge, which will provide "contextual insights" for travelers and link with partners including Joby and Uber to enable a multimodal,...
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News
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Technology
Travel veterans discuss mega deal potential, AI fatigue and technical deficit
By Linda Fox
|
January 7, 2025
Predicting travel's future isn't easy with so many external factors impacting the industry, but executives including SilverRail Technologies' Aaron Gowell, Phocuswright's Lorraine Sileo and T2Impact's...
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Opinion
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Online
Why AI agents will supercharge, not bypass, OTAs
By Mario Gavira
|
January 6, 2025
Mario Gavira discusses how established online travel intermediaries could thrive in the era of agentic AI as they leverage the tech foundations and financial models they have spent years developing.
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News
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Online
Opportunity rising in tours, activities as interest in experiences continues
By Morgan Hines
|
January 3, 2025
The desire to make ensure the experiences a traveler wants are available to book continues to be a priority.
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News
/
Technology
Travel industry leaders' predictions for 2025
By Morgan Hines
|
January 2, 2025
Executives from Travelport, Klook, Cloudbeds, Spotnana, Mews and more share their predictions for the year ahead, including their takes on artificial intelligence, search, funding and more.
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News
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Online
STR management company Casago acquires much larger — but struggling — Vacasa
By Mitra Sorrells
|
December 30, 2024
Since going public in December 2021, Vacasa has struggled with a drop in inventory and revenue, executive departures and multiple rounds of layoffs.
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News
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Technology
Corporate travel executives discuss AI hype and efficiency gains
By Linda Fox
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December 30, 2024
Amex GBT's vice president of AI strategy and the founder of business travel AI startup Otto discuss the rapid pace of development with AI and where the real potential lies.
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News
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Technology
The move from legacy models to delightful experiences
By Marisa Garcia
|
December 24, 2024
Executives from Despegar, Meili and Wego discuss the complexity in travel and the hope for AI to solve some of the challenges at The Phocuswright Conference 2024.
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News
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Online
Despegar acquired by Naspers-owned Prosus for $1.7B
By Linda Fox
|
December 23, 2024
The Dutch company invests in technology companies across multiple verticals and said, with this transaction, it will serve more than 100-million customers in Latin America across travel, e-commerce and...
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News
/
Online
Tripadvisor to merge with Liberty Tripadvisor in $435M deal
By Mitra Sorrells
|
December 19, 2024
The companies announced the merger Thursday morning and the deal is expected to close in the second quarter of 2025.
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News
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Online
Travel's movers, shakers and newsmakers in 2024
By PhocusWire
|
December 18, 2024
These are the trends and topics in travel that have made headlines in 2024 and that we expect to hear more about in 2025.
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News
/
Technology
Hostaway raises $365M for AI, product development and expansion
By Linda Fox
|
December 17, 2024
The property management technology company has landed the funding from General Atlantic and previous investor PSG at a valuation of $925 million.
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Spain fines Amadeus €14.4M over traveler profiling pilot
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OTA marketing spend creeps up despite talk of AI-driven efficiency
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Amadeus, Accenture partner on new agentic advertising platform
Opinion
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The Plaid moment hospitality can't afford to miss
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Travel marketers prepare for the rise of AI agents
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Architecture, pace, culture: Navigating travel's AI transition
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Juniper Group acquires Deem from Travelport
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AI-powered Mindtrip expands to Europe
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Perk secures $300M in finance for product and technology investment
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Priceline updates Penny AI assistant with Claude
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