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News
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Technology
Travel industry collaboration needed to reduce friction
By Morgan Hines
|
December 16, 2024
For the travel industry as a whole, removing friction and leaving customers satisfied is the real goal, according to Decius Valmorbida, president of travel at Amadeus.
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News
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Startups
Travel M&A activity heating up as experts see readiness in buyers, sellers
By Morgan Hines
|
December 13, 2024
In comparison to last year, Matt Zito and Min Liu said the travel investment and acquisition environment has been more active, in part due to better macroeconomic conditions.
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News
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Distribution
Sabre CEO Kurt Ekert talks intermediary opportunity and company growth
By Mark Frary
|
December 12, 2024
Sabre CEO and president Kurt Ekert doesn't believe AI is a threat to the global distribution system and can't see the demise of traditional airline distribution any time soon.
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News
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Online
Booking expects $450M in savings through "transformation"
By Linda Fox
|
December 11, 2024
Booking Holdings CFO Ewout Steenbergen said the cost savings would help the company grow its top line, reduce complexity and reinvest in growth initiatives.
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News
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Technology
Steve Singh on evolution from archaic systems to perfect trip
By Linda Fox
|
December 10, 2024
Steve Singh, an investor in Center, Otto, Troop and Spotnana, discusses how AI, cloud technology and open architecture will modernize business travel booking and why he feels "energized" by emerging...
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Opinion
/
Technology
AI agents and the future of online travel agencies
By Christian Watts - Magpie
|
December 9, 2024
OTAs are the platform play of the travel industry but how will they adapt as AI agents — who aren't influenced by marketing messages and slick site designs — become the norm?
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Opinion
/
Technology
How the hospitality industry can best exploit AI
By Tim Davis - Pace Dimensions
|
December 6, 2024
Tim Davis of Pace Dimensions explores how the hospitality industry can take advantage of the technology across a number of front and back office processes.
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News
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Online
Airbnb on striving for personalization and reimagining discovery
By Linda Fox
|
December 5, 2024
Dave Stephenson, Airbnb's chief business officer, shares how the company is thinking about AI, early work with ChatGPT and its plan to use customer data to drive personalization.
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News
/
Distribution
Garner on the continuing evolution of airline distribution
By Morgan Hines
|
December 4, 2024
In a keynote at The Beat Live, Cory Garner explained why airlines' interest in customer loyalty will help to boost their efforts to grow distribution through direct channels.
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News
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Technology
Google talks generative AI, voice and the future of search
By Mark Frary
|
December 3, 2024
Julie Farago, Google’s vice president of engineering for travel and local search, leads a team of 700 engineers who handle two billion searches every day – 15% of which Google has never been asked...
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News
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Distribution
Breeze Airways' David Neeleman talks culture, technology and communication
By Matthew Parsons
|
December 2, 2024
Neeleman launched Breeze Airways in May 2021, making it his fifth commercial airline startup along with Morris Air, WestJet, JetBlue and Azul.
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News
/
Online
How online travel companies in Asia use livestreaming to drive engagement - and bookings
By Mark Frary
|
November 27, 2024
Livestreaming in travel has become one of the marketing success stories of the past decade, driving billions in sales for companies like Trip.com and Alibaba.
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News
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Technology
Two years after ChatGPT's launch, is the travel industry moving fast enough with AI?
By Morgan Hines
|
November 26, 2024
Travel industry veterans such as Erik Blachford and current executives such as Amex GBT's Marilyn Markham offer their take on the state of generative AI in travel.
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News
/
Online
Agoda’s Robert Rosenstein on using AI to solve real problems
By Matthew Parsons
|
November 25, 2024
Agoda co-founder and chairman Robert Rosenstein discusses focusing on the less sexy side of AI in travel.
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News
/
Startups
Travel veteran Erik Blachford's tips for travel entrepreneurs in a technical revolution
By Matthew Parsons
|
November 22, 2024
Erik Blachford, formerly CEO of IAC Travel and Expedia and a travel technology investor, shares tips for startups as artificial intelligence drives change.
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Spain fines Amadeus €14.4M over traveler profiling pilot
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OTA marketing spend creeps up despite talk of AI-driven efficiency
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Amadeus, Accenture partner on new agentic advertising platform
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The Plaid moment hospitality can't afford to miss
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Perk secures $300M in finance for product and technology investment
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Priceline updates Penny AI assistant with Claude
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