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News
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Technology
Mobile technology, customer acquisition among top challenges for ground transit operators
By Jill Menze
|
March 26, 2019
According to a survey from CellPoint Mobile, ground transit operators in the United States are struggling to keep up with consumer demand for a seamless, mobile-first transportation experience.
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News
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Distribution
Rate parity issues continue to challenge hotels in key markets
By Linda Fox
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March 25, 2019
OTA Insight's Annual Hotel Parity Review shows independent hotels and local chains are more likely to suffer losses from rate parity issues.
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News
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Distribution
VIDEO: Why operators should still have a voice in tours and activities
By Kevin May
|
March 25, 2019
Macro trends in tours and activities have created challenges and opportunities for those at the sharp end of the industry: those that provide a tour or activity and operators of attractions.
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News
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Distribution
Ground innovation, part 4: Getting onboard the rail (r)evolution
By Linda Fox
|
March 25, 2019
In the final part of our series on ground transportation, we look at the development of rail technology and distribution.
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Interview
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Technology
Sounding Off: The autonomous option may not be the one chosen
By PhocusWire
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March 22, 2019
Second-guessing consumer behavior, especially when it comes to the introduction of new technology, is often fraught with problems.
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News
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Online
VIDEO: How tourism boards tackle the digitalization of activities
By Kevin May
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March 21, 2019
A tourism office explains how technologies such as blockchain, data management and others will reshape the role of these important organizations In the future.
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News
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Technology
Guesty leads short-term rental software race with $35M raise
By Jill Menze
|
March 21, 2019
The property management platform’s funding now totals $60 million - the highest of any other software in the short-term rental space, according to the company.
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News
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Online
Highly connected hotel industry continues to be vulnerable to cyber attacks
By Linda Fox
|
March 20, 2019
Fraud in travel is on the up, according to a number of recently released reports from experts in the field.
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From Our Partners
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Technology
The digital transformation of group business travel - are you ready?
By Diane Merlino
|
March 20, 2019
Consumers expect online offers and recommendations that are tailored to their individual preferences. And that reality has influenced meeting planner expectations.
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News
/
Online
Accommodation providers want brand "hijacking" on Google to be made illegal
By Linda Fox
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March 19, 2019
The Bed and Breakfast Association is supporting a petition to make bidding by OTAs on a B&B or hotel’s name on search engines illegal.
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News
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Technology
VIDEO: TripAdvisor on connecting tours and activities in many ways
By Kevin May
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March 19, 2019
TripAdvisor's mission to connect as many suppliers as it can to online bookings continues apace.
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News
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Technology
VIDEO: Personalization and its impact on hotels - past, present and future
By Kevin May
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March 19, 2019
The road to personalization in travel has been a slow one, and now, it seems, with technology and 24/7 connections with guests, the opportunity is even greater.
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News
/
Online
VIDEO: GetYourGuide on being a startup and doing things differently
By Kevin May
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March 18, 2019
PhocusWire caught up with Tao Tao, GetYourGuide's chief operating officer, during the recent Arival Europe 2019 event in the company's home city.
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News
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Technology
Ground innovation, part 3: A driverless future in travel and tourism
By Mitra Sorrells
|
March 18, 2019
In the third part of our series on ground transportation we consider the impact of autonomous vehicles on the travel industry.
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News
/
Technology
Women in aviation: Why a diverse workforce is necessary to drive tech innovation
By Jill Menze
|
March 18, 2019
At the Aviation Summit 2019, four female airline CIOs discussed how having more women in leadership roles is critical to driving advancements in technology.
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