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Interview
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Technology
Sounding Off: The truest test of a travel brand? Disruption
By PhocusWire
|
March 26, 2021
This will be found in a combination of honesty, the speed with which a brand makes good on refunds, implementing health protocols, not capitalizing publicly on the misfortune of other companies and...
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News
/
Online
VIDEO: How one airline is rethinking every element of customer loyalty
By PhocusWire
|
March 26, 2021
AirAsia has shifted its loyalty strategy from providing passenger services to being a one-stop-shop for passengers to earn credit for tickets and numerous other consumer goods.
Read More
News
/
Online
How COVID-19 is impacting hotel benchmarking
By Mitra Sorrells
|
March 26, 2021
STR's vice president of analytics advices hoteliers to uses indexes and incorporate a broad range of data to get the most effective view of trends.
Read More
News
/
Online
VIDEO: Why loyalty programs are still relevant
By PhocusWire
|
March 25, 2021
Phocuswright analyst Mark Blutstein has carried out a study into what consumers think about loyalty programs and what type of rewards and engagement they want from their favorite brands.
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News
/
Technology
My Method… How digitizing an IHG hotel helped save both time and money
By Aaron Belton - DocMX
|
March 25, 2021
With DocMX, the InterContinental Cascais-Estoril automated daily revenue audits by around 90%, saving considerable time, facilitating remote collaboration and reducing print-related costs.
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Interview
/
Technology
How I Got Here, episode 57 - Greg O'Hara of Certares
By PhocusWire
|
March 25, 2021
An astute and outspoken financial operator, O'Hara's influence in travel has grown considerably in recent years through the Certares investment vehicle, as he explains to David Litwak or Mozio and...
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News
/
Online
Hopper closes $170M funding round, creates new B2B offering with Capital One as first partner
By Mitra Sorrells
|
March 24, 2021
Hopper is kicking off an ambitious growth plan that includes the launch of Hopper Cloud, selling its infrastructure, agency content, financial technology and data science capabilities to other travel...
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News
/
Online
Blacklane signals hailing expansion and sustainability push with €22M investment round
By Kevin May
|
March 24, 2021
The new round will be used to investment in local and regional rides and the development of sustainable transportation.
Read More
News
/
Technology
Progress continues toward decentralized customer data model for hospitality
By Linda Fox
|
March 23, 2021
Hotel tech experts discuss customer data and the influence of online retail giants.
Read More
News
/
Online
Tripadvisor looks to raise $300M from convertible note offering
By Kevin May
|
March 22, 2021
The company says it intends to issue the notes via a private offering, with a due date of 2026.
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News
/
Startups
Momenta raises $500M to drive autonomous future
By Linda Fox
|
March 22, 2021
Momenta is developing technology for autonomous driving for passenger vehicles as well as for fully-autonomous mobility services.
Read More
News
/
Technology
European regulators propose digital green light for travel
By Linda Fox
|
March 19, 2021
Proposals from European regulators would see a digital travel pass ready for the 2021 summer.
Read More
News
/
Online
How pandemic-led consumer behaviors might play out in travel
By Linda Fox
|
March 18, 2021
We look at some of Euromonitor's consumer trends for 2021 and how they're impacting travel and its attempts to recover from the coronavirus pandemic.
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Interview
/
Distribution
How I Got Here, episode 56 - Steve Domin of Duffel
By PhocusWire
|
March 18, 2021
Duffel eventually emerged into the public eye with a sizeable investment round and a number of important partners, including American Airlines and British Airways, as Steve Domin tells Mozio's David...
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News
/
Online
Philip Wolf - a force of nature who led, listened and laughed
By Kevin May
|
March 17, 2021
Very few people in the travel, tourism and hospitality industry have not felt the impact of Philip Wolf and what he created at Phocuswright.
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