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PhocusWire's in-depth coverage of the travel, tourism and hospitality industry with its distribution process and systems, featuring news, analysis, interviews, research and more.

News / Distribution

Lastminute.com Group expects bookings to return in May, predicts offline competitors will fail

By Linda Fox | March 19, 2020

The business posted gains in revenue and EBITDA for full-year 2019 and claims a strong cash position... Read More

Opinion / Distribution

Why long-term vision is critical to emergency measures and contingency planning

By Tedd Evers - TripTuner | March 19, 2020

What if by cutting staff across the board, we might impede future growth? Is there another way?... Read More

News / Distribution

Youth travel businesses anticipate an €87B impact from coronavirus

By Linda Fox | March 17, 2020

Economic, political uncertainty, employment and travel restrictions top the list of concerns for... Read More

Opinion / Distribution

Travel’s last big trauma offers few clues for the future

By Maggie Rauch | March 17, 2020

Both 9/11 and the coronavirus pandemic hit travel hard and fast - but the fallout from coronavirus... Read More

News / Distribution

VIDEO: Sabre talks partnerships with Google and Accor

By Linda Fox | March 16, 2020

Sabre joins PhocusWire at Travel Technology Europe 2020 to discuss recent partnerships with Google and... Read More

News / Distribution

Aviation body says coronavirus could bankrupt most airlines in three months

By Linda Fox | March 16, 2020

The membership organization is calling for urgent “coordinated” government and industry action in... Read More

News / Distribution

"Nothing will be the same": How Italian hoteliers are coping with coronavirus fallout

By Mitra Sorrells | March 16, 2020

Giancarlo Carniani - Phocuswright analyst, hotelier and president of the hotel association in... Read More

News / Distribution

Poor payment experience determines choice of travel provider

By Linda Fox | March 11, 2020

A study from Amadeus highlights how the payment process continues to cause friction for travelers.... Read More

News / Distribution

VIDEO: Click Travel on growth and the new breed of business travel startups

By Linda Fox | March 10, 2020

Click Travel joined PhocusWire at Travel Technology Europe 2020 to talk about tech, startups and... Read More

News / Distribution

VIDEO: SAP Concur on coronavirus, duty of care and Google in corporate travel

By Linda Fox | March 10, 2020

PhocusWire talks to SAP Concur about rogue spend, what's next in expense management and more at Travel... Read More

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News / Online

How Nikhil Ravishankar is navigating Air New Zealand’s 'perfect storm'

News / Technology

Meeting travel agents where they are: Why conversational chat decides agentic AI adoption

News / Technology

Engine acquires Options Travel to build modern OBT

News / Technology

Expedia calls on Layla to speed up its AI strategy

News / Finance

Amadeus adjusts 2026 guidance, air distribution hit by Middle East conflict

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More