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PhocusWire's in-depth coverage of the travel, tourism and hospitality industry with its distribution process and systems, featuring news, analysis, interviews, research and more.

News / Distribution

American, Delta revive their re-accommodation agreement

By Michele McDonald | January 29, 2018

Delta and American airlines agreed to a new deal that will enable the airlines to rebook customers... Read More

News / Distribution

Leisure and business travelers outline airline ancillary needs

By Kevin May | January 29, 2018

It might be a low price that determines whether a traveler buys a particular airfare, but there are... Read More

News / Technology

New Airbus AR app takes travelers inside - and outside - the A380

By Mitra Sorrells | January 29, 2018

Building on the popularity of its iflyA380.com website, Airbus has created an iOS app to drive loyalty... Read More

News / Distribution

Mobile travel bookings jump, especially for online agencies

By Mitra Sorrells | January 29, 2018

Travelers are increasingly turning to their phones – and away from desktops and tablets – to book... Read More

From Our Partners / Technology

To NDC or not to NDC, to take arms against a sea of trouble

By Sponsored Content | January 29, 2018

This is a viewpoint from Alexander von Bernstorff, director of airline solutions at InteRES. At the... Read More

News / Distribution

On Priceline ambitions, Muji moves, and more China travel trends...

By PhocusWire | January 29, 2018

For the past two weeks, major brands like Priceline, Marriott, Muji and Ctrip made moves in different... Read More

News / Distribution

Fighting OTAs just makes your hotel less competitive

By Viewpoints | January 26, 2018

This is a viewpoint from John Jones, managing director of Welcome Systems. I’m still surprised to find... Read More

News / Technology

JetBlue modernizes cruise booking platform with AI

By Mitra Sorrells | January 25, 2018

Personalization has become the holy grail for travel companies looking to meet the needs of their... Read More

News / Distribution

What hotels really want from reservation systems

By Jill Menze | January 25, 2018

The sustained quest for personalization underlies decisions being made all across the travel industry... Read More

News / Distribution

Should Airbnb start an airline?

By Marisa Garcia | January 25, 2018

A recent report in Fast Company reveals friction between Airbnb CEO Brian Chesky and CFO Laurence Tosi... Read More

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News / Finance

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News / Technology

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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More