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PhocusWire's in-depth coverage of the travel, tourism and hospitality industry with its distribution process and systems, featuring news, analysis, interviews, research and more.

News / Technology

Softbank admits wrinkles in its investment in taxi-hailing app Ola

By Kevin May | November 14, 2016

Japanese finance house and investment group Softbank has signalled a financial write-down in its... Read More

News / Technology

Lufthansa brings Mildred to the chat table

By Linda Fox | November 11, 2016

Lufthansa is the latest to join the chatbot rush with its Mildred assistant on Facebook Messenger. The... Read More

News / Distribution

Trekksoft and Bokun pool supply to create tour and activity marketplace

By Kevin May | November 11, 2016

Two of Europe's software providers for suppliers of tours and activities have combined to create what... Read More

News / Distribution

Startup pitch: MindYourFleet offers car rental firms a platform to compete with Uber/Ola

By Martin Cowen | November 11, 2016

In the era of Uber, car rental firms are having the rethink how they operate, when they are the best... Read More

From Our Partners / Technology

Mobile in travel: driving innovation with APIs

By Sponsored Content | November 10, 2016

Tech giant IBM handily describes APIs as "the building blocks of transformation" and "the digital glue... Read More

News / Distribution

TUI makes investment in tech provider Peakwork

By Kevin May | November 10, 2016

European tour operating giant TUI Group has taken a 15.4% stake in Peakwork, the Germany-based... Read More

News / Technology

Mobile app startups - Tipi, MyStay, Tripwire

November 10, 2016

This is a regular roundup of some of the latest mobile application startup launches in travel covering... Read More

News / Technology

Hotel tech, in-room functionality and guest services - a digital overview

By Kevin May | November 10, 2016

With hundreds of thousands of hotels around the world, it is difficult to get a genuine overview of... Read More

From Our Partners / Distribution

Six questions hotel owners need to ask when investing in a revenue solution

By Sponsored Content | November 9, 2016

Making financially sound business investments is a critical aspect of any hotel owner’s world. ... Read More

News / Distribution

TripAdvisor sees hotel revenues fall, overall takings up just 1%

By Kevin May | November 9, 2016

TripAdvisor has conceded that it is yet to show how it will turn around the company's recent downturn... Read More

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News / Finance

Besty AI closes $3.75M seed round

News / Online

Germany sets a travel spending record—sustaining it won’t be simple

Opinion / Distribution

The hotel industry's real TikTok GO problem has nothing to do with TikTok

News / Finance

Tripadvisor to sell TheFork to American Express for $700M

Interview / Startups

Startup Stage: Loook wants to be the storytelling layer for in-destination discovery

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More