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PhocusWire's in-depth coverage of the travel, tourism and hospitality industry with its distribution process and systems, featuring news, analysis, interviews, research and more.

News / Distribution

NDC tipping point? - Seeking simplicity - Part Two of Two

By Viewpoints | March 29, 2018

This is an analysis by Philippe Der Arslanian, CEO, Answair. This is the second of two articles... Read More

News / Technology

Startup Pitch: Criton gives hotels the platform to develop apps for guests

By Martin Cowen | March 29, 2018

Edinburgh-based Criton is tapping into the guest experience market by helping accommodation providers... Read More

News / Distribution

Abacus nostalgia as execs take new senior GDS jobs

By Kevin May | March 28, 2018

One of the figures at the centre of Sabre's takeover of Abacus in 2015 has landed one of the top... Read More

News / Distribution

NDC tipping point? Seeking speed - Part One of Two

By Viewpoints | March 28, 2018

This is an analysis by Philippe Der Arslanian, CEO, Answair. “It offers three strategic... Read More

News / Technology

Airlines only beginning to tap into mobile growth potential

By Marisa Garcia | March 28, 2018

Few airlines are making the most of the bookings and ancillary potential of mobile platforms according... Read More

News / Distribution

Hotelbeds offloads destinations services to TUI for €110M

By Kevin May | March 28, 2018

Hotelbeds has ended its interest in providing incoming services to travel agencies by selling its... Read More

News / Distribution

TUI buys back Destination Management unit from Hotelbeds Group

By Martin Cowen | March 28, 2018

Hotelbeds Group has sold its Destination Management business unit for €110 million, allowing it to... Read More

News / Distribution

Amadeus to design NDC platform with agency friends

By Kevin May | March 27, 2018

Amadeus has enlisted the help of Flight Centre to assist with the design and implementation of a new... Read More

News / Distribution

eNett's Jason Hancock exposes the direct and indirect cost of B2B fraud

By Martin Cowen | March 27, 2018

This is the first in a series of articles spun out of tnoozLIVE@ITB, recorded live over three days at... Read More

From Our Partners / Technology

The truth about AI, NLP and ML - human involvement is mandatory

By Sponsored Content | March 27, 2018

This is a viewpoint from Mike Slone, chief experience officer for Travelaer.. The technology... Read More

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News / Technology

PhocusWire's travel tech news briefs: Travelport, Daytrip, Lighthouse and more...

Opinion / Technology

AI is the next productivity shock: Can travel reap the gains?

News / Distribution

Cloudbeds, Journey partner to help independent hotels compete with brand loyalty programs

News / Online

UK investigates Ryanair over family seat fees

News / Technology

Cendyn launches Wayfinder to help hotels avoid "OTA 2.0"

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More