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PhocusWire's in-depth coverage of the travel, tourism and hospitality industry with its distribution process and systems, featuring news, analysis, interviews, research and more.

News / Distribution

Airbnb for Work expands beyond travel

By Martin Cowen | September 5, 2018

Team-building, relocations and off-site meetings are part of the new strategic direction for Airbnb... Read More

News / Technology

Contrary Brits want to see personalised offers without sharing data

By Marisa Garcia | September 5, 2018

The struggle between privacy and personalisation shows no signs of being resolved, as another survey... Read More

News / Distribution

Back in the offline world, part 1: Travel agency endurance

By Mitra Sorrells | September 4, 2018

First up in this month’s series on the offline travel market, we look at the traditional agency model... Read More

News / Technology

August's hotel tech news in 1000 words

By Simone Puorto | September 4, 2018

This is a viewpoint by Simone Puorto. Washington Post columnist Michael Dirda once wrote that "August... Read More

From Our Partners / Distribution

The ultimate directory for tours and activities

By Douglas Quinby - Arival | September 4, 2018

The list of online travel resellers in tours, activities and attractions is long and constantly... Read More

News / Technology

tnoozLIVE@GBTA - BCD's Karmis on innovation

By Martin Cowen | September 4, 2018

"Innovation" is a word used so often there is a danger that its true meaning can get lost. Not... Read More

News / Distribution

APAC carriers prioritise upsell and cross-sell but need ancillary advice

By Rob Gill | September 3, 2018

Airlines in the Asia Pacific region are looking to use more sophisticated data intelligence to... Read More

News / Technology

Travellers avoid US, online growth projections, huge hotel hack and more China news and trends

By PhocusWire | September 3, 2018

Trips from China to the US are down, bucking the global trend which sees Chinese bookings on the rise... Read More

News / Technology

SIA brings Google Pay into its mobile mix

By Marisa Garcia | September 3, 2018

Singapore Airlines (SIA) now allows passengers to save their mobile boarding passes on Google Pay’s... Read More

News / Distribution

CWT wants "simplification", renews deals with two global distribution systems

By Linda Fox | August 31, 2018

Carlson Wagonlit Travel says new deals with Amadeus and Sabre are part of its 3.0 strategy to... Read More

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News / Technology

PhocusWire's travel tech news briefs: Travelport, Daytrip, Lighthouse and more...

Opinion / Technology

AI is the next productivity shock: Can travel reap the gains?

News / Distribution

Cloudbeds, Journey partner to help independent hotels compete with brand loyalty programs

News / Online

UK investigates Ryanair over family seat fees

News / Technology

Cendyn launches Wayfinder to help hotels avoid "OTA 2.0"

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More