Destination Marketing Organizations News

Destination Marketing Organizations (DMOs) are evolving to meet the challenges of digital transformation, traveler behavior shifts, and sustainable tourism demands. PhocusWire covers the latest developments in destination marketing organizations, highlighting how tourism boards are adapting strategies, investing in technology, and redefining destination branding in a competitive global market.

Tourism board strategies and destination marketing insights

Our coverage explores how DMOs are using data-driven insights, social media engagement, and dynamic content to attract travelers and support local economies. From public-private partnerships to tech-forward visitor engagement platforms, we report on the strategic moves shaping the future of destination marketing.

jeremy-sampson-phocuswright-europe-2020
Interview / Online
Phocuswright Europe 2020 preview: Out of Office with... Jeremy Sampson
By PhocusWire | August 26, 2020
In a series of interviews with executives participating in the online event in September, PhocusWire finds out what they have learned from the COVID-19 crisis. Next up: The Travel Foundation's Jeremy... Read More
How-i-got-here-travis-katz-trip-com-2
Interview / Online
How I Got Here, episode 38 - Travis Katz of Trip.com
By PhocusWire | August 20, 2020
Travis Katz brought Gogobot through a crowded field of social trip planning sites to an eventual sale to one of the biggest names in online travel. He tells the story to Mozio's David Litwak and Kevin... Read More
Enough is enough - global travel brands make desperate plea for state help with pandemic recovery
News / Technology
Enough is enough - global travel brands make desperate plea for state help with pandemic recovery
By Kevin May | August 18, 2020
A joint letter, sent on their behalf by the WTTC today to the G7 countries and Australia, South Korea and Spain, asks governments to convene a COVID-19 global summit in a bid to "rescue the world... Read More
Sounding Off: State-industry alliances could be the best pandemic recovery route to take
Interview / Online
Sounding Off: State-industry alliances could be the best pandemic recovery route to take
By PhocusWire | August 14, 2020
The idea of governments, regional authorities and other public bodies getting involved in strategic decisions and running the infrastructure that could underpin a reemerging sector is one that should be... Read More
Technology and governments (sorry) have vital roles to play in tourism's recovery
News / Technology
Technology and governments (sorry) have vital roles to play in tourism's recovery
By Kevin May | August 11, 2020
The role of digital services, governments and regional organizations will be forced to come to the fore if the globe is to get back to the $9 trillion tourism economy it had pre-pandemic. Read More
Sounding Off: Social media shouldn't sugar-coat the mid-crisis travel experience
Interview / Online
Sounding Off: Social media shouldn't sugar-coat the mid-crisis travel experience
By PhocusWire | August 7, 2020
The travel experience is going to be disruptive (health checks) or weird (everyone wearing masks) for a while so ensuring the message does not ignore those facts will be beneficial in the... Read More
WEBINAR REPLAY! The digital customer journey is broken. Let’s fix it.
News / Technology
WEBINAR REPLAY! The digital customer journey is broken. Let’s fix it.
By PhocusWire | August 6, 2020
There has never been a more urgent time for travel sellers to reimagine their digital customer journeys. And the way they achieve that is as Complete Retailers. Read More
skyscanner-destination-connect
News / Online
Skyscanner offers destinations free advertising to attract travelers
By Mitra Sorrells | July 30, 2020
The new "Destination Connect" offering is already being used by 20 tourist organizations around the world. Read More
mammoth-lakes-tourism-coronavirus
News / Online
My Method... Building consensus with data in uncertain times for destinations
By John Urdi - Mammoth Lakes Tourism | July 16, 2020
By relying on data in decision-making, some destinations are able to quickly pivot based on the needs of communities and build consensus around those strategic changes. Read More
culture of safety
Opinion / Online
"Hope everyone is safe": How 2020 is fostering a culture of safety
By Michael Becker - Geosure | July 13, 2020
Three key elements are necessary to bring every individual their inalienable right of safety, including while traveling. These can not only be described, but quantified. Read More
Sounding Off: Collaboration has to be more than a political buzzword
Interview / Technology
Sounding Off: Collaboration has to be more than a political buzzword
By PhocusWire | July 10, 2020
"Playing politics" with the recovery is not something that is likely to ensure that it runs smoothly, let alone collaboratively. Read More
InPhocus, episode 17 - Destinations, it's over to you now
News / Technology
InPhocus, episode 17 - Destinations, it's over to you now
By PhocusWire | July 10, 2020
With the Destination X series now paused as the industry attempts to get back on its feet (AKA "recovery mode"), we wanted to reflect with its producer Doug Lansky on how the series had been received... Read More
Questo adds €300,000 in funding to expand self-guided tours
News / Startups
Questo adds €300,000 in funding to expand self-guided tours
By Linda Fox | July 7, 2020
Romania-based Questo wants to offer tours in 100 cities by the end of 2020. Read More
andrea-kates-futureproofing-next
News / Technology
VIDEO: New Reality With... Andrea Kates of Futureproofing:Next
By PhocusWire | July 6, 2020
The next guest on the New Reality With... series is Andrea Kates, managing director at Futureproofing: Next, a U.S.-based community for corporate innovation. Read More
How one startup used the downtime to improve life for travel buyers and suppliers
News / Startups
How one startup used the downtime to improve life for travel buyers and suppliers
By Linda Fox | June 29, 2020
The team at vintage car tour company Nowaday has spent the downtime created by COVID-19 to build an online workplace for travel buyers and suppliers. Read More
The Phocuswright Conference 2026