Channel Management

Coming soon to your hotel: The integrated revenue generation team
Opinion / Distribution
Coming soon to your hotel: The integrated revenue generation team
By Max Starkov, HEBS Digital & Scott Dahl, Ecole Hôtelière de Lausann | May 31, 2018
The hospitality industry is enjoying its longest expansion and healthiest growth in decades, yet there are some troubling trends beginning to surface that threaten profitability and overall performance. Read More
Amadeus to roll out NDC-led online travel agency platform
News / Distribution
Amadeus to roll out NDC-led online travel agency platform
By Kevin May | May 31, 2018
Travix is the latest intermediary to be recruited by Amadeus to help build out services based on New Distribution Capability protocols. Read More
tours-activities-panel-phocuswright-europe-2018
News / Online
VIDEO: Activities web agencies on a hot 2018 for the sector
By PhocusWire | May 29, 2018
This year has been a fascinating one for a sector that, pre-April, was already billed as one of the most interesting in the industry. Read More
VIDEO: AccorHotels on facing up to digital and not dying
News / Technology
VIDEO: AccorHotels on facing up to digital and not dying
By PhocusWire | May 24, 2018
A string of acquisitions into new areas of hospitality and a focus on digital services have made AccorHotels one of the chains to watch in recent years. Read More
VIDEO: The secrets behind Secret Escapes
News / Online
VIDEO: The secrets behind Secret Escapes
By Kevin May | May 17, 2018
Secret Escapes is the runaway success story from the plethora of travel brands that emerged at the turn of the decade with the idea of online discounted hotel sales. Read More
Only three in ten French hotel bookings will be direct by 2022
News / Distribution
Only three in ten French hotel bookings will be direct by 2022
By Kevin May | May 16, 2018
Hotel bookings in France are dominated by third party sites - and growth of the direct channel is tipped to slow over the next five years. Read More
Hotel direct distribution benefits "debunked"
News / Distribution
Hotel direct distribution benefits "debunked"
By Kevin May | May 10, 2018
"No measurable impact" is the headline-grabbing finding from a study looking at whether direct bookings have any impact on the cost of distribution for hotels. Read More
in the big chair guesty
Interview / Online
In The Big Chair - Amiad Soto of Guesty
By Jill Menze | May 9, 2018
Amiad Soto co-founded Guesty alongside his twin brother in 2013. He has been named to Forbes Israel’s 30 under 30 list. Read More
Dissecting the dark world of travel search engines, hotels and online agencies
Opinion / Distribution
Dissecting the dark world of travel search engines, hotels and online agencies
By Pablo Delgado - Mirai | May 3, 2018
We have always defended the notion that the value online travel agencies have is to provide visibility to hotels and help them generate new sales, sales that otherwise would be impossible to access. Read More
siteminder global hotel business
News / Technology
Hotels investing in growing direct bookings, mobile upgrades for 2018
By Jill Menze | May 2, 2018
Hotels view their own websites as equally as effective at driving direct bookings as Google or TripAdvisor, a new report from SiteMinder shows. Read More
Past, present and a bright future for revenue management
Opinion / Technology
Past, present and a bright future for revenue management
By Dan Skodol - Rainmaker | April 26, 2018
In 1972, an employee of British Overseas Airways Corporation by the name of Ken Littlewood provided the genesis of what has become today's revenue management discipline. Read More
Guesty $20M funding
News / Startups
Guesty raises nearly $20M to grow rental property management platform
By Mitra Sorrells | April 25, 2018
Guesty, a cloud-based system to simplify management of vacation rental properties across multiple distribution channels, has raised $19.75 million in series B funding.   Read More
Booking.com will find it just as hard in activities as everyone else
Opinion / Distribution
Booking.com will find it just as hard in activities as everyone else
By Douglas Quinby - Phocuswright | April 24, 2018
Last week saw back-to-back acquisitions of two leading reservation systems in the tours and activities sector– FareHarbor in the U.S. by Booking Holdings and Iceland’s Bokun by TripAdvisor. Read More
Pegasus ambitious on its return to the fold
News / Technology
Pegasus ambitious on its return to the fold
By Kevin May | April 16, 2018
Hotel computer reservation and technology provider Pegasus predicts a rosier future ahead after putting a turbulent few years behind it. Read More
Banishing the pricing monster that the industry created
Opinion / Technology
Banishing the pricing monster that the industry created
By Klaus Kohlmayr - IDEAS | April 13, 2018
Creating differentiation and building guest loyalty is more complex than ever for hotel brands. Read More
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