Business Travel News

PhocusWire's in-depth coverage of the business travel sector, featuring news, analysis, interviews, research and more on corporate travel management, technology trends, expense systems, strategies, executives and positions in the market.

The business travel landscape is evolving rapidly, driven by hybrid work models, sustainability goals, and digital transformation. At PhocusWire, we provide the most relevant business travel news—analyzing how corporations, travel management companies, and technology providers are rethinking policies, platforms, and experiences for the modern traveler.

Insights on corporate travel policies, trends, and innovation

Our coverage focuses on the tools and strategies shaping corporate mobility, from booking and expense platforms to duty of care and traveler wellness. We follow the latest developments in AI-driven personalization, ESG reporting, and the integration of business and leisure travel services, offering a full view of how the sector is adapting to the ever changing industry.

How airlines are scrambling to provide passengers with touchless technology
News / Technology
How airlines are scrambling to provide passengers with touchless technology
By Linda Fox | October 7, 2020
Minimum viable product has taken on a new meaning for airlines as they rush to meet the need for contactless solutions. But how do carriers work out what to prioritize? Read More
VIDEO: Expedia Group on its recovery agenda and traveler sentiment
News / Online
VIDEO: Expedia Group on its recovery agenda and traveler sentiment
By Kevin May | October 7, 2020
President of Expedia Business Services Ariane Gorin outlines the company's strategy and thought process around bringing travelers and partners back to some sense of normality. Read More
Data - the old answer to new questions in travel
Opinion / Technology
Data - the old answer to new questions in travel
By David Thompson - Amex GBT | October 7, 2020
We know things will be different from now on. For each trip, questions about health risks are multiplying and restrictions come and go quickly. But how will the industry adapt? Read More
VIDEO: To rebuild successfully and sustainably, destinations must be cautious of “empty platitudes”
News / Online
VIDEO: To rebuild successfully and sustainably, destinations must be cautious of “empty platitudes”
By Jill Menze | October 6, 2020
Speaking during Phocuswright Europe, the Travel Foundation CEO Jeremy Sampson says destinations need to focus on action to build back sustainably from COVID-19. Read More
business-travel-recovery
News / Distribution
Travel buyers estimate significant reduction in 2021 business travel volumes
By Linda Fox | October 2, 2020
Business travel is beginning to return, but more than a third of travel buyers say decreases of as much as 70% are possible. Read More
Google says private accommodation is recovering faster than hotels on a global scale
News / Online
Google says private accommodation is recovering faster than hotels on a global scale
By Linda Fox | October 1, 2020
The search giant highlights uncertainty, domestic trips and hygiene as dominating travel searches in Asia Pacific but eagerness to travel is lukewarm in many global markets. Read More
Airline ancillary revenue projections slashed by half for 2020
News / Distribution
Airline ancillary revenue projections slashed by half for 2020
By Linda Fox | October 1, 2020
Airlines are expected to report ancillary revenue declines of at least 40% for 2020 - but revenue rates are holding during this pandemic-hit year. Read More
What are the forces shaping airline distribution in a pandemic world?
Opinion / Distribution
What are the forces shaping airline distribution in a pandemic world?
By Mario Gavira | October 1, 2020
Airline distribution was already going through a seismic shift before the crisis broke, yet the pandemic has turned all the underlying market dynamics upside down. Here's how the market unravels. Read More
Hotel revenue: the catalyst for agency recovery?
From Our Partners / Distribution
Hotel revenue: the catalyst for agency recovery?
By Ross Vinograd - Travelport | October 1, 2020
Travelport's new guide puts hotel in the spotlight as a critical driver of travel agency recovery. Read More
VIDEO: New Reality With... Kurt Ekert of CWT
News / Technology
VIDEO: New Reality With... Kurt Ekert of CWT
By PhocusWire | September 30, 2020
The next guest on the New Reality With... series is Kurt Ekert, CEO of CWT, one of the world's largest corporate travel management companies. Read More
TravelPerk creates marketplace to offer additional services to corporate travelers
News / Technology
TravelPerk creates marketplace to offer additional services to corporate travelers
By Linda Fox | September 30, 2020
TravelPerk wants customers and partners to build and integrate new or existing apps within the marketplace, as well as utilize a developer hub for testing technology. Read More
Travel & Transport acquired by CTM for $200M
News / Online
Travel & Transport acquired by CTM for $200M
By Kevin May | September 29, 2020
The acquisition, which includes Radius Travel, is being touted as a move to create one of the world's leading global, mid-market corporate travel managers. Read More
Trip.com Group eyeing full recovery in China
News / Online
Trip.com Group eyeing full recovery in China
By Linda Fox | September 25, 2020
Announcing Q2 2020 results, Trip.com Group is seeing recovery in the domestic China market across accommodation and air bookings. Read More
Airlines consider a recovery with more digital, direct distribution, less business travel
News / Distribution
Airlines consider a recovery with more digital, direct distribution, less business travel
By Linda Fox | September 25, 2020
Airlines are assessing the longer term impact of the COVID-19 crisis and whether there will be a reduction in managed business travel. Read More
Ian Schrager: Coronavirus pandemic will not be a “paradigm shift” in hospitality
News / Technology
Ian Schrager: Coronavirus pandemic will not be a “paradigm shift” in hospitality
By Jill Menze | September 24, 2020
The boutique hotel pioneer is confident travel and hospitality will return to normal, and technology will help lead the way. Read More
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