Business Travel News

PhocusWire's in-depth coverage of the business travel sector, featuring news, analysis, interviews, research and more on corporate travel management, technology trends, expense systems, strategies, executives and positions in the market.

The business travel landscape is evolving rapidly, driven by hybrid work models, sustainability goals, and digital transformation. At PhocusWire, we provide the most relevant business travel news—analyzing how corporations, travel management companies, and technology providers are rethinking policies, platforms, and experiences for the modern traveler.

Insights on corporate travel policies, trends, and innovation

Our coverage focuses on the tools and strategies shaping corporate mobility, from booking and expense platforms to duty of care and traveler wellness. We follow the latest developments in AI-driven personalization, ESG reporting, and the integration of business and leisure travel services, offering a full view of how the sector is adapting to the ever changing industry.

Microsoft: New AI plugins coming from Tripadvisor, Trip.com, Skyscanner and more
News / Technology
Microsoft: New AI plugins coming from Tripadvisor, Trip.com, Skyscanner and more
By Mitra Sorrells | May 30, 2023
Five travel brands are among the companies developing AI plugins accessible in both ChatGPT and all of Microsoft's products including Bing search. Read More
Is pent-up travel demand at an end? It depends
News / Online
Is pent-up travel demand at an end? It depends
By Johanna Jainchill – Travel Weekly | May 24, 2023
Analyses from Mastercard and Bank of America found the answer varies by travel segment and could depend on the labor market and other factors.   Read More
Phocuswright Europe 2023: Airline customer experience and distribution developments
News / Distribution
Phocuswright Europe 2023: Airline customer experience and distribution developments
By PhocusWire | May 23, 2023
Hear from Lufthansa Group and Finnair executives at Phocuswright Europe on topics that include developments since last year, their initiatives towards NDC and away from Edifact and improvements to the... Read More
Amadeus sees growth across distribution and IT units
News / Distribution
Amadeus sees growth across distribution and IT units
By Linda Fox | May 9, 2023
The company reported a 43% increase in group revenue to €1.3 billion with adjusted profit up 188% to €273 million for the three months ended March 31, 2023. Read More
Sabre repositions for revenue opportunities, cost savings
News / Distribution
Sabre repositions for revenue opportunities, cost savings
By Linda Fox | May 4, 2023
Job losses are part of the strategy to bring down costs, according to a statement from president and CEO Kurt Ekert, who said the team would be impacted. Read More
Navan uses ChatGPT for travel spend analysis and management
News / Technology
Navan uses ChatGPT for travel spend analysis and management
By Linda Fox | May 4, 2023
The company, formerly TripActions, said it has used generative AI to develop Ava into a personal data analyst in addition to the previous traveler support function. Read More
Calculating ROI for business travel
News / Online
Calculating ROI for business travel
By Kathryn Walson | April 27, 2023
Scott Gillespie, founder and CEO of travel consulting business tClara, presents a framework and guidance for the industry on assigning monetary value to business travel. Read More
CWT's Patrick Andersen on distribution concerns, sustainability
News / Distribution
CWT's Patrick Andersen on distribution concerns, sustainability
By Linda Fox | April 27, 2023
Patrick Andersen, CEO of CWT, shared his views on the market and content fragmentation with the travel management community during the Institute of Travel Management Conference 2023 this week. Read More
Rydes raises €3.5M to bring corporate mobility platform to U.S.
News / Startups
Rydes raises €3.5M to bring corporate mobility platform to U.S.
By Derek Catron | April 26, 2023
With Rydes, companies provide employees a monthly budget they can use to submit costs for ride hailing, car or bike rentals, public transport or fuel charge cards for their own vehicle.   ... Read More
Avianca creates subscription service for SME clients
News / Distribution
Avianca creates subscription service for SME clients
By Rob Gill - BTN Europe | April 25, 2023
The airline's Avianca Access platform is believed to be the first airline subscription service dedicated to the B2B market. Read More
ChatGPT in the business travel world
News / Technology
ChatGPT in the business travel world
By Linda Fox | April 21, 2023
The corporate travel world is considering how it might boost productivity internally as well as the customer experience externally using ChatGPT and other generative AI solutions. Read More
Sustainable travel awareness grows but will action follow?
News / Technology
Sustainable travel awareness grows but will action follow?
By Linda Fox | April 20, 2023
Thrust Carbon has just extended its partnership with CWT and is now providing the travel management company with a carbon calculator for meetings and events. Read More
Air Canada launches diverse NDC approach to distribution
News / Distribution
Air Canada launches diverse NDC approach to distribution
By Linda Fox | April 19, 2023
The airline's new distribution strategy will enable travel agents to access Air Canada inventory in a number of ways, including building their own connections, partnering with third-party technology... Read More
corporate travel
News / Online
Deloitte: Corporate travel spending on track for ‘24 recovery
By Michael B. Baker – Business Travel News | April 13, 2023
While a full recovery in business travel spending appears possible by the end of 2024, the corporate travel market would be 10-20% below pre-pandemic levels when factoring in inflation, according to the... Read More
American Airlines op-ed
Opinion / Technology
Taking the long view of American Airlines’ NDC strategy
By Jeff Klee - AmTrav | April 12, 2023
Although its recent actions have left many wondering if American Airlines is trying to kill third-party distribution, it is the ultimate of ironies that its NDC strategy might just be what saves it. Read More
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