Back Office

News / Technology

VIDEO: DataArt and Hudson Crossing on giving brands a new edge

By Kevin May | December 12, 2018

Travel brands have made no secret of a desire to evolve their underlying technology and boost their strategic position in an increasingly complicated and competitive marketplace. Read More

Interview / Startups

VIDEO: ConnexPay - Summit pitch winner at Phocuswright 2018

By Kevin May | December 5, 2018

ConnexPay is transforming how travel companies accept cards & pay for travel to save millions of dollars in fees. Read More

Interview / Startups

VIDEO: Futurestay - Summit pitch at Phocuswright 2018

By Kevin May | November 30, 2018

The smartest way to connect vacation rentals to everything - channels, guests, payments and their own brand. Read More

Interview / Technology

Technically Speaking - Laura Miller of InterContinental Hotels Group

By Mitra Sorrells | November 26, 2018

IHG (InterContinental Hotels Group) named Laura Miller chief information officer in February 2018, with responsibility for infrastructure and operations, enterprise architecture and data, IT security... Read More

News / Online

VIDEO: What it takes to capture the burgeoning activities sector

By Kevin May | November 6, 2018

Two brands, either side of the Atlantic Ocean - both with modest levels of investment to date. Read More

News / Technology

Poor support, lack of integration top list of hoteliers’ gripes about PMS

By Mitra Sorrells | November 1, 2018

Insufficient support from vendors tops the list of concerns expressed by hoteliers about their property management systems in a new study, The Future of Hotel Management Systems. Read More

Expedia Group acquires Pillow and ApartmentJet

News / Technology

Expedia Group goes deeper into alternative rentals with acquisitions of Pillow and ApartmentJet

By Mitra Sorrells | October 25, 2018

Expedia Group has acquired two software companies that serve the short-term rental market, a move it says will enhance its alternative accommodations marketplace for residents, owners and managers in... Read More

News / Technology

VIDEO: The Travel Corporation on the sun shining on activities

By Kevin May | October 25, 2018

As the online end of the tours and activities sector has received a massive bump in interest over recent years, groups such as The Travel Corporation have watched on with huge interest. Read More

Opinion / Technology

Three ways hoteliers are kicking silos of technology for good (finally)

By Klaus Kohlmayr - IDEAS | October 18, 2018

Stop me if you’ve heard this before: In the age of OTAs and industry disruption, effectively managing a complex channel and distribution strategy is critical to a hotelier’s bottom line. Read More

News / Distribution

VIDEO: How digital changed it all for a Mexican boat tour operator

By Kevin May | October 15, 2018

Typically, medium to large-size brands mostly have the profile and attract coverage in developments that happen in every corner of the travel industry. Read More

News / Technology

Vacation rental vs. hotel tech: What's the future of PMS?

By Jill Menze | October 5, 2018

If vacation rental property managers want to distinguish how they do business compared to hotels, the first step is to rethink how they use technology and data. Read More

News / Technology

VIDEO: FareHarbor on being acquired by Booking.com

By Kevin May | October 3, 2018

In what has been a transformative year for tours and activities, perhaps one development stood out more than any other. Read More

News / Startups

Beekeeper picks up $13M to grow hotel employee communication platform

By Mitra Sorrells | September 13, 2018

Beekeper, a platform that provides real-time, two-way communication among all employees in a hotel has raised an additional $13 million as a part of its Series A extension round. Read More