Back Office

News / Distribution

Attribute-based selling comes to hotel reservation systems

By Mitra Sorrells | July 11, 2018

Attribute-based selling is a concept that has generated buzz in hospitality circles in recent years and now Amadeus is implementing this strategy as part of its new guest reservation system being... Read More

Opinion / Distribution

Day of the independents - why chains are seeing tech-savvy competitors celebrate

By Sue Spinney - Expedia Group | July 5, 2018

As competition among hotels remains heated due to new construction and market saturation, independent hotels continue to thrive and outpace chain hotels. Read More

Interview / Technology

STARTUP STAGE: Instaroom brings communication to direct hotel bookings

By Kevin May | June 27, 2018

Instaroom has built what it calls a "concierge platform" so that hotels can communicate directly with potential guests on their websites. Read More

News / Technology

Sonifi, Cendyn, and other product news from HITEC

By Mitra Sorrells | June 21, 2018

Dozens of hospitality industry technology vendors released new and updated products this week during HITEC, the Hospitality Industry Technology Exposition and Conference, which is taking place in... Read More

News / Technology

How strategic use of technology drives guest loyalty and hotel revenue

By Mitra Sorrells | June 20, 2018

Technology is creating new opportunities and challenges for hospitality brands, and the ones that use it effectively will be rewarded with a loyal following of guests and ultimately more profits. Read More

News / Online

GetYourGuide tries the vertically-integrated strategy in activities race

By Kevin May | June 18, 2018

GetYourGuide accepts there is a risk involved but claims it wants to "transform the tour experience itself" with the introduction of its own branded products. Read More

Opinion / Technology

Are hoteliers too skeptical of artificial intelligence?

By Klaus Kohlmayr - IDEAS | June 5, 2018

Despite the negative depictions in science fiction and widespread public concern over privacy, security and safety, artificial intelligence presents the possibility for real positive change, human... Read More

News / Technology

Mews raises €6M to expand property management services

By Jill Menze | June 4, 2018

Cloud-based property management system Mews has nabbed €6 million in Series A funding to develop its platform and services for hotels. Read More

From Our Partners / Technology

Rategain on a utopian vision for revenue management

By PhocusWire | May 30, 2018

Revenue management is a discipline in the travel industry that has evolved exponentially in both sophistication and importance over recent years. Read More

News / Technology

VIDEO: AccorHotels on facing up to digital and not dying

By PhocusWire | May 24, 2018

A string of acquisitions into new areas of hospitality and a focus on digital services have made AccorHotels one of the chains to watch in recent years. Read More

News / Technology

Trekksoft buys DigiTickets attraction ticket system

By Kevin May | May 21, 2018

DigiTickets is now part of the Trekksoft family following an acquisition of the U.K.-based attraction and event ticketing platform. Read More

News / Distribution

Travelport up in revenue but Flight Centre exit hits other metrics

By Kevin May | May 3, 2018

Travelport saw its revenues increase to $678 million in the first quarter of 2018 but the loss of its large Flight Centre account has hit profits to the tune of 9%. Read More