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News / Technology

My Method... How to build a technology product based on real-world hospitality experience

By Scott Curran - Reneson Hotels/GuestEQ | January 26, 2021

Reneson Hotels COO Scott Curan explains how he developed hotel operations platform GuestEQ based on his longtime experience in the hospitality industry. Read More

Interview / Startups

STARTUP STAGE: The Hospitality Gig aims to provide a talent pool of flexible workers to the industry

By Linda Fox | January 20, 2021

The startup is looking to connect people looking for flexible work, job shares or fractional roles across all disciplines in hospitality with companies needing to fill those roles. Read More

Opinion / Distribution

Why it’s still the Roaring ‘20s for hotel revenue management

By Klaus Kohlmayr - IDeaS | December 30, 2020

What if we could look at the COVID‐19 crisis as the vehicle to lead to a fundamental shift in how the industry generates and optimizes revenues? Read More

Opinion / Technology

What to expect from hotel tech in 2021

By Juan Carlos Abello - Nuvola | December 17, 2020

Technology will be one of the biggest tools at the hospitality industry’s disposal to enhance health and safety standards upon reopening and gaining the trust of travelers in 2021. Read More

News / Technology

How Amazon Web Services wants to aid travel brands in recovery

By Jill Menze | December 16, 2020

Through its new Competency Partner program and work with organizations like Star Alliance, AWS is helping travel brands address new demands brought on by COVID-19. Read More

News / Startups

Reposite lands $2.5M investment for travel industry workspace platform

By Linda Fox | December 1, 2020

The startup was developed during the pandemic to help trade partners manage relationships and reduce manual processes. Read More

Interview / Technology

VIDEO: CheKin - Summit pitch at Phocuswright Conference 2020

By PhocusWire | November 20, 2020

CheKin's allows companies to earn money and save time when guests complete the registration process by themselves in an automatic, digital and contactless way. Read More

News / Technology

Oracle buys hotel product upsell specialist Nor1

By Kevin May | November 19, 2020

The company gives hotels the ability to analyze guest behavior patterns and upsell offers in a property at various points in their purchase journey and once they have booked in Read More

Opinion / Distribution

Unboxing revenue management, from revenue systems to revenue strategy

By Sharad Kapur | November 13, 2020

It's time for hotel companies to build revenue management infrastructures around their operations that also reflect their strategy. Read More

News / Technology

VIDEO: Why payments are critical to travel's recovery

By Jill Menze | October 27, 2020

At Phocuswright Europe, a panel of payments experts examined how payments will be key to success in a post-COVID world. Read More

News / Technology

How COVID exposed flaws in antiquated hospitality payment systems

By Mitra Sorrells | October 19, 2020

Travel payments veteran and XanderPay CEO Mike Carlo says one solution for the hospitality industry is a centralized payment system for large brands. Read More

Opinion / Technology

Imagine there’s no COVID-19 slamming the travel industry - it isn’t hard to do

By Gavin Smith - Element | October 12, 2020

There are four key areas to focus on as the travel industry navigates its way through this mid-pandemic period: revenue, organization, operations and technology. Read More

Opinion / Distribution

For hotels, COVID-19 has created an operational "perfect storm"

By Katherine Grass - Optii | October 2, 2020

On top of the basic need to have the right amount of staff in place for a highly unpredictable amount and type of guests, hotels also have to process systemic change in the way their operations run to... Read More