Back Office

Opinion / Technology

Will the coronavirus outbreak force hotels to adapt to new technologies quicker?

By Gregor Amon - Hotel Data Cloud | March 13, 2020

When it comes to hotels, you can bet that hotel owners and managers are reeling, trying to come up with a plan to address coronavirus, but more importantly, to have strategies to recoup their losses... Read More

Opinion / Distribution

COVID-19 and the global hotel industry: A roadmap to recovery, part 2

By Yuki Hu, Eva Liu & George Yu - IDeaS | March 4, 2020

Although hotels can’t press the “restart” button on 2020, they can launch into “repair” mode now, despite being forced to a standstill by the big pause button that is COVID-19. Read More

Opinion / Distribution

COVID-19 and the global hotel industry: A roadmap to recovery, part 1

By Yuki Hu, Eva Liu & George Yu - IDeaS | March 2, 2020

Amid the COVID-19 coronavirus outbreak, here are actionable steps for hotels to take now to proactively begin the road to recovery: Read More

News / Startups

Software-driven hotel brand Life House raises $30M, led by Thayer Ventures

By Mitra Sorrells | January 24, 2020

The Series B round will be used to grow Life House's boutique hotels business and management services. Read More

Interview / Startups

VIDEO: SnapTravel - Summit pitch Phocuswright Conference 2019

By PhocusWire | December 16, 2019

A consumer brand that has driven $100 million+ in hotel sales over messaging (SMS, Messenger, WhatsApp). Read More

News / Online

VIDEO: OYO's Ritesh Agarwal on growth and plans to address hotel owners’ concerns

By Mitra Sorrells | December 4, 2019

OYO CEO Ritesh Agarwal speaks about the company's growth and priorities for the coming year at The Phocuswright Conference. Read More

News / Online

Airbnb leads $60M investment in attraction bookings brand Tiqets

By Kevin May | October 29, 2019

Created in 2014, CEO and co-founder Luuc Elzinga has led the company through a number of investments, including a $23 million Series B almost 12 months ago to the day. Read More

Opinion / Technology

Automating the travel industry needs an intelligent approach

By Maxim Sevastianov - Traveknowledgy | October 22, 2019

Whether an online travel agency, travel management company, travel agent or indeed any business operating in the travel industry, automation saves time and allows resources to be diverted elsewhere. Read More

From Our Partners / Technology

Q&A: Western Union on a complex but manageable world of currencies and payments

By PhocusWire | October 7, 2019

PhocusWire spoke to Jonathan Lee, Western Union's director for enterprise payment partnerships, to learn more about its analysis and views on the world of currencies and payments in the travel industry. Read More

News / Online

Q&A: Doug Lansky on "unbalanced" tourism and tech's role in destination management

By Mitra Sorrells | September 17, 2019

Author and speaker Doug Lansky says a digital infrastructure will enable destinations to manage visitor volume and timing. Read More

News / Technology

Beekeeper grabs $45M to add buzz to hotel staff communications

By Kevin May | September 16, 2019

The Switzerland-based company works with a string of hotels around the world, as well as providing tools for companies in the manufacturing and retail industries. Read More

Interview / Startups

STARTUP STAGE: Padlifter wants to connect vacation rental service providers

By Mitra Sorrells | September 6, 2019

Padlifter is a marketplace to connect vacation rental hosts with providers of services such as property management, security, marketing, maintenance, laundry, accounting and more. Read More

News / Technology

Q&A: Ritz-Carlton founder Horst Schulze on tech's role in luxury hotels

By Mitra Sorrells | September 3, 2019

Ritz-Carlton co-founder Horst Schulze shares his views on how the luxury category has changed, the best ways to integrate technology and his changing views on online intermediaries and crowd-sourced... Read More

News / Technology

Hostelworld invests $3M in accommodation tech provider Tipi

By Kevin May | September 2, 2019

The investment is the first major strategic initiative at Hostelworld since Gary Morrison took over as CEO in mid-2018, following the departure of Feargal Mooney. Read More