American Airlines News

As one of the largest carriers in the world, American Airlines plays a pivotal role in shaping the future of global aviation. At PhocusWire, we bring you the latest American Airlines news, tracking the company's digital innovation, operational strategies, and evolving partnerships within the broader travel ecosystem.

The latest news, innovations, and alliances for American Airlines

Our reporting covers everything from technology upgrades and loyalty program changes to distribution shifts and regulatory developments. Discover how American Airlines is leveraging data, automation, and customer-facing tools to streamline the traveler journey while responding to market demands and industry pressures.

Mystifly lands $8M to boost airline distribution tech
News / Distribution
Mystifly lands $8M to boost airline distribution tech
By Linda Fox | March 23, 2023
Mystifly, which was founded in 2009, enables travel intermediaries to access airfares via its API-driven technology as well as offering airlines a distribution, payment reconciliation and settlement... Read More
Sabre CIO on the impact of cloud in travel
News / Technology
Sabre CIO on the impact of cloud in travel
By Linda Fox | January 19, 2023
Sabre CIO Joe DiFonzo explains the company's journey to the cloud, moving away from PNRs, next steps for the wider travel industry and more. Read More
american-airlines-ndc-2023
News / Technology
American tells TMCs to be NDC-ready by April or lose some content access
By Donna M. Airoldi - BTN | December 6, 2022
American Airlines on Monday alerted travel agencies that they need to be connected to the carrier's New Distribution Capability technology by April 2023. Read More
phocuswright-hall-of-fame-2022
News / Online
Phocuswright inducts Ellen Keszler, Kathleen Misunas into Hall of Fame
By PhocusWire | November 22, 2022
Phocuswright created the Hall of Fame in 2018 to honor individuals who have played an instrumental role in shaping the travel industry. Read More
The push to digitalize the air travel experience
News / Technology
The push to digitalize the air travel experience
By Linda Fox | October 20, 2022
While Lufthansa Group has set up Digital Hangar to focus on the customer experience, other airlines are also addressing how they interact with customers.  Read More
American Airlines and Black Enterprise hold hackathon for students of HBCUs
News / Technology
American Airlines and Black Enterprise hold hackathon for students of HBCUs
By Jill Menze | October 12, 2022
The BE Smart Hackathon, hosted by American Airlines, brought together more than 100 students from 19 historically Black colleges and universities (HBCUs). Read More
Q&A: Travel Technology Association on DOT transparency proposals
News / Distribution
Q&A: Travel Technology Association on DOT transparency proposals
By Robert Sik - Travel Weekly | October 12, 2022
Stewart Alvarez, president of the Travel Technology Association discusses how the DOT's proposal around disclosing ancillary fees might affect members. Read More
spotnana-american-airlines
News / Technology
Spotnana integrates with American Airlines for personalized offers
By Mitra Sorrells | September 8, 2022
Spotnana says the connection uses its “open, extensible system of record instead of the traditional PNR,” which enables it to automate exchanges and cancellations. Read More
AI, CRM and online booking tipped to boost travel recovery
News / Technology
AI, CRM and online booking tipped to boost travel recovery
By Linda Fox | May 27, 2022
Travel technology buyers and suppliers list the top five technologies they believe will boost the industry's recovery.  Read More
American Airlines plans experience enhancements via cloud partnership
News / Technology
American Airlines plans experience enhancements via cloud partnership
By Linda Fox | May 19, 2022
The carrier plans to use the Microsoft Azure cloud platform to boost its digital transformation program. Read More
Can tech valuations hold onto their lead over travel stocks?
News / Online
Can tech valuations hold onto their lead over travel stocks?
By Linda Fox | March 1, 2022
Zoom was worth more than 15 of the largest airlines during the pandemic - but there are questions over whether such performance will continue. Read More
amexgbt-spac-sabre
News / Online
American Express GBT will go public via SPAC at $5.3B valuation
By Mitra Sorrells | December 3, 2021
The transaction, expected to close in the first half of 2022, is expected to provide up to $1.2 billion of gross proceeds, of which $335 million is fully committed from new investors including... Read More
american-airlines-winding-tree
News / Distribution
American Airlines enables direct connection through Winding Tree
By Mitra Sorrells | November 19, 2021
Through the partnership, employees of an unnamed large corporate buyer can book their leisure travel directly with American Airlines, without the use of an intermediary, while still receiving the... Read More
American Airlines fails to stop Sabre from using new display
News / Distribution
American Airlines fails to stop Sabre from using new display
By Robert Silk - Travel Weekly | November 4, 2021
The airline sued Sabre in June, contending that its New Airline Storefront, which the GDS developed with Delta, biases search results toward Delta in violation of Sabre's contract with American.  Read More
Travel app downloads surpass 2019 numbers, Hopper ranks top booking app
News / Online
Travel app downloads surpass 2019 numbers, Hopper ranks top booking app
By Jill Menze | September 27, 2021
According to a report from SensorTower, top travel booking apps exceeded 10.6 million downloads in Q2 2021 – an 81% jump compared to 2019. Read More
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