Airline Industry News

PhocusWire's in-depth coverage of the airline sector, featuring news, analysis, interviews, research and more on network carriers, low-cost airlines and package charters.

The airline sector continues to evolve rapidly, driven by technological innovation, shifting traveler expectations, and a dynamic global marketplace. PhocusWire delivers up-to-the-minute airline industry news with a focus on distribution strategies, operational advancements, customer experience, and sustainability in aviation.

Latest airline updates, trends, and aviation insights

Get a comprehensive view of what’s shaping the global airline landscape—from new fleet technologies and route expansions to loyalty program shifts and retailing transformations. Our coverage highlights how carriers are adapting to economic pressures, regulatory changes, and emerging consumer trends through digital tools, automation, and enhanced service models.

The long, costly and risky road to airline digital transformation
News / Technology
The long, costly and risky road to airline digital transformation
By Linda Fox | October 28, 2022
Airlines seem to acknowledge that to move away from legacy technology and modernise selling processes, they can no longer act alone. Read More
Viva Air partners with Dohop for flight connections platform
News / Distribution
Viva Air partners with Dohop for flight connections platform
By Jill Menze | October 28, 2022
Called Viva Mundo, the platform enables passengers to purchase multi-leg trips across airlines to reach destinations in the Americas not directly served by Viva Air. Read More
In The Big Chair - Graham Turner of Flight Centre Travel Group
Interview / Online
In The Big Chair - Graham Turner of Flight Centre Travel Group
By Mitra Sorrells | October 27, 2022
Graham Turner is CEO of Flight Centre Travel Group, one of the world’s largest travel retailers and corporate travel managers, with company-owned leisure and corporate travel business in 23... Read More
ba-amadeus-sustainability-efforts
News / Online
British Airways, Amadeus push sustainability efforts
By Mitra Sorrells | October 27, 2022
British Airways is working Chooose to provide more detailed information to travelers about the climate impacts of travel, while Amadeus has joined the Travalyst coalition. Read More
Connexpay funding 4
News / Startups
ConnexPay raises $110M to fund global expansion
By Kathryn Walson | October 26, 2022
ConnexPay previously closed a Series B funding round of $20 million in December 2021. Read More
Applause survey main
News / Online
Travel apps have work to do in improving customer satisfaction
By Kathryn Walson | October 24, 2022
According to a recent study from Applause, 37% of customers say travel apps have not been helpful in managing recent travel challenges. Read More
Braathens main image
News / Online
How a regional airline is becoming a leader in sustainability
By Kathryn Walson | October 24, 2022
In June, the Swedish airline Braathens held what it claims to be the first regional flight using 100% sustainable aviation fuel. Read More
worldline-travel-payments-risk-from-our-partners
From Our Partners / Online
Travel payments risk mitigation: building in resilience and transparency
By Laurie Gablehouse - Worldline | October 24, 2022
 The COVID pandemic exposed how ill-prepared the industry was to handle cancellations and refunds, while it also helped drive new thinking around solutions to address these challenges.  Read More
The push to digitalize the air travel experience
News / Technology
The push to digitalize the air travel experience
By Linda Fox | October 20, 2022
While Lufthansa Group has set up Digital Hangar to focus on the customer experience, other airlines are also addressing how they interact with customers.  Read More
booking-chooose-climate-partnership
News / Technology
Booking.com partners with Chooose to boost traveler awareness of climate impacts
By Mitra Sorrells | October 20, 2022
The partnership will initially focus on providing transparent information about the carbon impact of each element of a booking. Read More
flights final main
News / Technology
Airline industry weighs how personal to get with data
By Kathryn Walson | October 19, 2022
Experts discussed hyper-personalization versus anonymous personalization at ATPCO's recent Elevate event. Read More
A temperature check on crypto payments in travel
News / Technology
A temperature check on crypto payments in travel
By Jill Menze | October 18, 2022
Even with market volatility and technological hurdles, travel providers shouldn’t sleep on the cryptocurrency opportunity. Read More
skyscanner-passenger-leakage-tool
News / Online
Skyscanner wants to help airports understand “passenger leakage”
By Mitra Sorrells | October 18, 2022
Skyscanner's new tool uses geolocation data from its more than 90 million monthly users to help airports understand the top routes, origins and destinations travelers are searching. Read More
hospitality-sustainability
News / Online
WTTC and Sustainable Hospitality Alliance unite for environmental push
By Linda Fox | October 17, 2022
The pair have signed a Memorandum of Understanding committing both organizations to working together on reducing the environmental impact of the hospitality industry. Read More
airline op-ed main
Opinion / Online
Why airlines need to understand anonymous users
By Andy Owen Jones - BD4 | October 17, 2022
Connecting on a personal level with users you don’t know is an opportunity for business growth. Read More
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