Airline Industry News

PhocusWire's in-depth coverage of the airline sector, featuring news, analysis, interviews, research and more on network carriers, low-cost airlines and package charters.

The airline sector continues to evolve rapidly, driven by technological innovation, shifting traveler expectations, and a dynamic global marketplace. PhocusWire delivers up-to-the-minute airline industry news with a focus on distribution strategies, operational advancements, customer experience, and sustainability in aviation.

Latest airline updates, trends, and aviation insights

Get a comprehensive view of what’s shaping the global airline landscape—from new fleet technologies and route expansions to loyalty program shifts and retailing transformations. Our coverage highlights how carriers are adapting to economic pressures, regulatory changes, and emerging consumer trends through digital tools, automation, and enhanced service models.

startup-stage-setoo
Interview / Startups
STARTUP STAGE: Setoo wants to create love for travel insurance
By Linda Fox | July 5, 2019
The company's vision is to offer a B2B insurance service to online intermediaries so they build relevant products for consumers and earn valuable ancillary revenue. Read More
In The Big Chair LIVE - Gloria Guevara of WTTC
Interview / Online
In The Big Chair LIVE - Gloria Guevara of WTTC
By Mitra Sorrells | July 5, 2019
The former-Sabre executive and minister of tourism in Mexico has been president and CEO of the WTTC since 2017. Read More
Why travel marketers must be always on and multichannel
Opinion / Online
Why travel marketers must be always on and multichannel
By Stephen Taylor - Sojern | July 4, 2019
To be successful in this era of convergence, travel providers must think more strategically, not just about inventory, but about how they’re selling entire experiences. Read More
salesforce-connected-customers
News / Online
Hang up the phone, travelers want a connected experience
By Linda Fox | July 2, 2019
The State of the Connected Customer report shows how much expectations of brands have changed. Read More
How Facebook's Libra cryptocurrency might fit into travel
News / Online
How Facebook's Libra cryptocurrency might fit into travel
By Linda Fox | July 1, 2019
Concerns are not surprising given the probes into the social media platform around privacy and wider concerns about cryptocurrencies, but, for travel, there are a few interesting elements about Libra. Read More
VIDEO: What Asia Pacific is teaching the travel industry
News / Online
VIDEO: What Asia Pacific is teaching the travel industry
By Kevin May | July 1, 2019
The recently appointed EVP for online travel agencies and managing director for Asia Pacific at Amadeus is operating in a region that, some argue, is driving much of how the industry is evolving. Read More
sabre ndc stx
News / Distribution
Sabre CEO Sean Menke: Future of NDC is a "wild guess," but we remain committed
By Jill Menze | July 1, 2019
Speaking at the Sabre Technology Exchange event last week, Sabre CEO Sean Menke says the travel technology company has embarked on an “audacious” goal to “lead a new market for personalized travel” by... Read More
TripActions 250M series D
News / Startups
TripActions raises again, $250M round going to aggressive growth plan
By Mitra Sorrells | June 27, 2019
This latest investment comes less than eight months after TripActions' Series C round last November which brought in $154 million. Read More
Getting out of the way of "innovation" in travel
News / Technology
Getting out of the way of "innovation" in travel
By Linda Fox | June 26, 2019
Amazon Web Services believes the travel industry is stuck in silos and an “old way of thinking about IT”, with disparate systems that don’t talk to each other. Read More
Q&A: How an emerging market online travel agency facilitates payments - offline
Interview / Online
Q&A: How an emerging market online travel agency facilitates payments - offline
By Jill Menze | June 26, 2019
One of Flymya's biggest hurdles is payments: Only 2% of the population has a credit or debit card, plus money can’t be transferred electronically between banks - meaning the company must employ a... Read More
airline-disruption-cathay-southwet
News / Technology
A tale of two airlines battling disruption with technology
By Linda Fox | June 25, 2019
The cost of disruption to airlines is around 8% of revenue, or $60 billion to the industry, every year. Little wonder then they turning to technology to address disruption from weather events to... Read More
Travel payments, part 4: Hopes and hurdles for startups
News / Technology
Travel payments, part 4: Hopes and hurdles for startups
By Mitra Sorrells | June 24, 2019
In part four of our payments month them we talk to investors and entrepreneurs about the challenges and opportunities for startups in this space. Read More
Conversational commerce and the travel industry: it’s time to say hello
From Our Partners / Online
Conversational commerce and the travel industry: it’s time to say hello
By Messenger Business | June 24, 2019
Immediate. Personal. Conversational. Mobile messaging has long been the preferred way for people to connect with friends and family. Now it’s transforming communications between travel businesses and... Read More
Amadeus begins Salesforce integration, starts with disruption management
News / Technology
Amadeus begins Salesforce integration, starts with disruption management
June 21, 2019
This is "just the beginning" - further use cases which could include reservations to come further down the road. Read More
etraveli group
News / Online
Etraveli Group acquires TripStack, Flight Network in effort to build North American presence
By Linda Fox | June 20, 2019
The Sweden-based company, whose brands include Gotogate, Seat24 and Flygresor, says the move will boost its presence in North America as well as extend its airline integration capabilities. Read More
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