Airline Industry News

PhocusWire's in-depth coverage of the airline sector, featuring news, analysis, interviews, research and more on network carriers, low-cost airlines and package charters.

The airline sector continues to evolve rapidly, driven by technological innovation, shifting traveler expectations, and a dynamic global marketplace. PhocusWire delivers up-to-the-minute airline industry news with a focus on distribution strategies, operational advancements, customer experience, and sustainability in aviation.

Latest airline updates, trends, and aviation insights

Get a comprehensive view of what’s shaping the global airline landscape—from new fleet technologies and route expansions to loyalty program shifts and retailing transformations. Our coverage highlights how carriers are adapting to economic pressures, regulatory changes, and emerging consumer trends through digital tools, automation, and enhanced service models.

TravelPerk FlexiPerk business travel refund
News / Startups
TravelPerk shakes up business travel with new refund option for cancelled bookings
By Mitra Sorrells | July 24, 2019
TravelPerk's new FlexiPerk option gives companies a 90% refund on cancelled bookings. Read More
Trivago Q2 2019 earnings
News / Online
Trivago returns to referral revenue growth, ticks four consecutive quarters of profitability
By Mitra Sorrells | July 24, 2019
Trivago is on the upswing in the first half of 2019, with increased profitability and a return to positive referral revenue growth. Read More
Startup Stage Eddy Travels
Interview / Startups
STARTUP STAGE: Eddy Travels provides personalized trip planning in messaging apps
By Mitra Sorrells | July 23, 2019
Eddy Travels is an AI-powered travel assistant that functions inside messaging platforms such as Facebook Messenger, WhatsApp, Slack, Viber and Line.   Read More
REPORT: Can AI help OTAs earn customer loyalty?
From Our Partners / Technology
REPORT: Can AI help OTAs earn customer loyalty?
By Marisa Garcia  | July 22, 2019
In this report, we’ll explore how using advanced technology and artificial intelligence can help OTAs and metasearch companies gain a competitive edge on bookings. Read More
Travelstop raises $3M for business travel expense tools
News / Technology
Travelstop raises $3M for business travel expense tools
By Kevin May | July 16, 2019
The company's pre-Series A round is being led by Accel with Strive and previous investor SeedPlus also included in the group of investors. Read More
collinson-india-investment
News / Online
Collinson looks to double lounge platform presence across India
By Linda Fox | July 16, 2019
Collinson plans to triple its investment in India with the development of more airport lounges as well as bespoke services in partnership with local companies. Read More
Startup Stage Tryps Tech
Interview / Startups
STARTUP STAGE: Tryps.Tech is digitizing tour and activity distribution for the Middle East
By Mitra Sorrells | July 12, 2019
Tryps.Tech is an online distributor of more than 14,000 tours, activities, attraction tickets, airport lounge access, events and transfers in 130 countries, focused on serving Middle East travelers. Its... Read More
CarTrawler transportation for airlines apps
News / Technology
CarTrawler aims to help airlines own "first and last mile" through app enhancements
By Mitra Sorrells | July 11, 2019
CarTrawler’s new mobility platform connects airline apps with on-demand and pre-booked transportation options. Read More
Authorities bare teeth on travel data breaches for second time, announce large fine for Marriott
News / Online
Authorities bare teeth on travel data breaches for second time, announce large fine for Marriott
By Linda Fox | July 10, 2019
ICO, the information authority, plans to fine Marriott International more than £99 million for the data breach it reported last year. Read More
Few "travel innovations" get the thumbs up by corporate travelers on the go
News / Technology
Few "travel innovations" get the thumbs up by corporate travelers on the go
By Linda Fox | July 10, 2019
Research from CWT reveals how much business travelers like the technology they use versus how much they use it. Read More
Travelport brings in ex-Sabre exec Greg Webb to replace CEO Gordon Wilson
News / Distribution
Travelport brings in ex-Sabre exec Greg Webb to replace CEO Gordon Wilson
By Kevin May | July 9, 2019
In his most recent role, Webb spent just a year as senior vice president and general manager for hospitality at Oracle. Read More
British Airways will "vigorously" defend position following huge fine for data breach
News / Online
British Airways will "vigorously" defend position following huge fine for data breach
By Linda Fox | July 8, 2019
The hack, believed to have started in June last year, involved information such as log-in information, payment card and travel booking details. Read More
VIDEO: Insights and truths in online travel from Asia Pacific
News / Online
VIDEO: Insights and truths in online travel from Asia Pacific
By PhocusWire | July 8, 2019
Every online travel brand or tech company makes mistakes along the way - they would be foolhardy to suggest otherwise. Read More
India, part 1: A vast travel opportunity, now led by digital
News / Online
India, part 1: A vast travel opportunity, now led by digital
By Mitra Sorrells | July 8, 2019
For part 1 in our month-long look at India we explore the overall travel market and implications of the country's growing, young and socially-active population. Read More
Sounding Off: Still too many questions and few answers for NDC
Interview / Distribution
Sounding Off: Still too many questions and few answers for NDC
By PhocusWire | July 5, 2019
NDC's rocky road over the last seven years serves as a stark reminder of how complex the airline distribution landscape is and continues to be. Read More
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