Airline Industry News

PhocusWire's in-depth coverage of the airline sector, featuring news, analysis, interviews, research and more on network carriers, low-cost airlines and package charters.

The airline sector continues to evolve rapidly, driven by technological innovation, shifting traveler expectations, and a dynamic global marketplace. PhocusWire delivers up-to-the-minute airline industry news with a focus on distribution strategies, operational advancements, customer experience, and sustainability in aviation.

Latest airline updates, trends, and aviation insights

Get a comprehensive view of what’s shaping the global airline landscape—from new fleet technologies and route expansions to loyalty program shifts and retailing transformations. Our coverage highlights how carriers are adapting to economic pressures, regulatory changes, and emerging consumer trends through digital tools, automation, and enhanced service models.

STARTUP STAGE: FareUpThere rewards travelers for airline reviews
Interview / Startups
STARTUP STAGE: FareUpThere rewards travelers for airline reviews
By Linda Fox | November 30, 2020
The U.S. company collects flight reviews and enables travelers to earn points for giving their feedback. The startup also provides data to airlines on the passenger experience. Read More
Trust, confidence and responsiveness - a checklist for travel brands
From Our Partners / Online
Trust, confidence and responsiveness - a checklist for travel brands
By Salesforce | November 30, 2020
Airlines, cruise companies and hotels scrambled to transform their business strategies and address customer concerns ‐ all while keeping their employees and guests safe from the virus. Read More
Sounding Off: The promise of a new marketing process won't be easy to reach
Interview / Online
Sounding Off: The promise of a new marketing process won't be easy to reach
By PhocusWire | November 27, 2020
In a market where travelers are anxious about getting on the road again, previous positive experiences with companies (the trust factor) might play a major role in shifting where people start their... Read More
VIDEO: Wayaj - Summit pitch at Phocuswright Conference 2020
Interview / Online
VIDEO: Wayaj - Summit pitch at Phocuswright Conference 2020
By PhocusWire | November 27, 2020
Reducing carbon emissions on every hotel booking/trip made globally to combat climate change. Read More
How an email to the prime minister and algorithms helped Greece bring tourists back
News / Technology
How an email to the prime minister and algorithms helped Greece bring tourists back
By Linda Fox | November 27, 2020
An unsolicited email from a data scientist to the Greek prime minister helped the country reopen to tourists. Read More
InPhocus, episode 28 - Travel insurance in a pandemic world
News / Technology
InPhocus, episode 28 - Travel insurance in a pandemic world
By PhocusWire | November 27, 2020
Travel insurance is one of those things that quietly rumbles along in the background of the trip - there to protect people when things go wrong. Read More
Innovation, recovery, renewal: What the travel industry can expect in 2021
Opinion / Online
Innovation, recovery, renewal: What the travel industry can expect in 2021
By SAP Concur | November 26, 2020
In 2021, the global travel community will continue to see significant changes in nearly every sector. Read More
VIDEO: Smooss - Summit pitch at Phocuswright Conference 2020
Interview / Startups
VIDEO: Smooss - Summit pitch at Phocuswright Conference 2020
By PhocusWire | November 26, 2020
Smooss helps travel companies increase revenue and improve customer experience with its solutions designed on top of reservation systems. Read More
dohop-sep-investment
News / Technology
Dohop accelerates interlining tech with new investment from SEP
By Mitra Sorrells | November 26, 2020
The company says its total funding is now nearly €20 million.     Read More
travel-experience-economy-oaky
From Our Partners / Technology
Thriving in an experience economy
By Erik Tengen - Oaky | November 26, 2020
We look at how emotion affects memory, what types of experiences are most effective in inciting emotion, and the role of hotels in the system of experiences we know as tourism – a vital part of the... Read More
VIDEO: BeRightBack - Summit pitch at Phocuswright Conference 2020
Interview / Startups
VIDEO: BeRightBack - Summit pitch at Phocuswright Conference 2020
By PhocusWire | November 25, 2020
Billed as the Netflix of travel, BeRightBack is the world's first travel subscription service that removes all of the hassle for travelers. Read More
covid-health-passports
News / Technology
Multiple digital health passports now available for COVID travel verification
By Mitra Sorrells | November 25, 2020
The "CommonPass” digital health passport will expand use in December for multiple international routes. Read More
Travel industry could lose $318B through ripple effect of grounded flights
News / Distribution
Travel industry could lose $318B through ripple effect of grounded flights
By Linda Fox | November 24, 2020
If current reductions in flying remain in the long-term, $318 billion could be diverted from the travel industry to other sectors. Read More
VIDEO: Volara - Summit pitch at Phocuswright Conference 2020
Interview / Startups
VIDEO: Volara - Summit pitch at Phocuswright Conference 2020
By PhocusWire | November 24, 2020
The travel and hospitality communications platform for the post-pandemic era. Read More
VIDEO: Air Doctor - Summit pitch at Phocuswright Conference 2020
Interview / Startups
VIDEO: Air Doctor - Summit pitch at Phocuswright Conference 2020
By PhocusWire | November 23, 2020
Air Doctor is a digital platform that provides a global medical network of physicians and makes it accessible to any traveler, anywhere. Read More
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