Airline Industry News

PhocusWire's in-depth coverage of the airline sector, featuring news, analysis, interviews, research and more on network carriers, low-cost airlines and package charters.

The airline sector continues to evolve rapidly, driven by technological innovation, shifting traveler expectations, and a dynamic global marketplace. PhocusWire delivers up-to-the-minute airline industry news with a focus on distribution strategies, operational advancements, customer experience, and sustainability in aviation.

Latest airline updates, trends, and aviation insights

Get a comprehensive view of what’s shaping the global airline landscape—from new fleet technologies and route expansions to loyalty program shifts and retailing transformations. Our coverage highlights how carriers are adapting to economic pressures, regulatory changes, and emerging consumer trends through digital tools, automation, and enhanced service models.

WEBINAR REPLAY! Transforming travel for the new normal
News / Technology
WEBINAR REPLAY! Transforming travel for the new normal
By PhocusWire | December 9, 2020
An agile, integrated and empathetic approach across journey touchpoints is critical to instill a sense of confidence within the stakeholder community, both internal and external.  Read More
VIDEO: COVID-19’s impact on airline distribution
News / Distribution
VIDEO: COVID-19’s impact on airline distribution
By Jill Menze | December 9, 2020
At The Phocuswright Conference, a panel of executives discussed how the pandemic has affected NDC adoption, the need for industry collaboration and more. Read More
Tripadvisor gives consumer-to-travel agent service Reco a full launch
News / Online
Tripadvisor gives consumer-to-travel agent service Reco a full launch
By Kevin May | December 8, 2020
The move comes almost six months on from Tripadvisor disclosing the beta testing of Reco in the U.S., costing consumers $199 for each trip that they make. Read More
phocuswright-conference-2020-investors
News / Online
VIDEO: Investors optimistic about growth opportunities across travel
By Mitra Sorrells | December 8, 2020
During a panel discussion at The Phocuswright Conference, investors mentioned accommodations, tours and activities, contactless solutions and sustainability as areas of interest. Read More
google-insights-tool-destinations-2
News / Online
Google launches hub to aid destinations, hotels and partners in recovery
By Jill Menze | December 7, 2020
Travel Insights with Google is built around three new tools to support destinations, hotels and Google’s commercial partners. Read More
State of travel startups: 2020 has left its mark but there is positive news
News / Startups
State of travel startups: 2020 has left its mark but there is positive news
By Kevin May | December 4, 2020
The travel startup landscape has also not escaped the grim effects of layoffs and the huge drops in demand from travelers and demands for new technology and services from partners. Read More
dataart-online-conference
News / Technology
Opportunities and challenges for travel brands using AI
By Mitra Sorrells | December 4, 2020
In an online event hosted by DataArt, panelists from Sabre, BD4Travel, IDeaS, Mobi Systems, Norwegian Cruise Line, AirHelp and more discussed the outlook for AI in travel. Read More
Nezasa lands $6M to expand connected trip technology
News / Technology
Nezasa lands $6M to expand connected trip technology
By Kevin May | December 3, 2020
The latest injection brings the total raised by the Switzerland-based company to $13 million. Read More
Airport 2.0: The path to contactless
From Our Partners / Technology
Airport 2.0: The path to contactless
By Worldpay by FIS | December 3, 2020
With passengers aware of the perceived current risks associated with flying, airports are considering how they can help to rebuild customer confidence. Read More
WEBINAR REPLAY! How virtual payments are supporting the travel landscape
News / Technology
WEBINAR REPLAY! How virtual payments are supporting the travel landscape
By PhocusWire | December 2, 2020
With increasing risks involved, and the average midsized agency requiring on average three full-time employees to handle payments, we must look at ways to protect businesses and streamline operations.... Read More
cartrawler-ideaworks-business-travel-study
News / Online
More than one-third of all airline business trips could disappear after COVID
By Mitra Sorrells | December 2, 2020
A report from IdeaWorksCompany and CarTrawler predicts airline travel for business purposes will be permanently down at least 19% and as much as 36% compared to pre-pandemic levels. Read More
WEBINAR REPLAY! How Southwest is using COVID-19-related customer insights to accelerate pandemic recovery
News / Technology
WEBINAR REPLAY! How Southwest is using COVID-19-related customer insights to accelerate pandemic recovery
By PhocusWire | December 1, 2020
Join us to learn how customer analytics can fuel growth for travel companies when leveraged to create more personalized and contextually relevant customer experiences. Read More
ConnexPay tops up Series A with $6M, plans expansion in other sectors
News / Startups
ConnexPay tops up Series A with $6M, plans expansion in other sectors
By Linda Fox | December 1, 2020
F-Prime Capital and existing investors are part of ConnexPay's latest funding. Read More
VIDEO: Sabre CEO Sean Menke on planning beyond the pandemic
News / Distribution
VIDEO: Sabre CEO Sean Menke on planning beyond the pandemic
By Kevin May | December 1, 2020
Companies are figuring out how to position themselves for customers, consumers and partners as travel looks to restart in some capacity and back to the levels enjoyed in 2019. But Sabre's CEO is looking... Read More
VIDEO: Kyte - Summit pitch at Phocuswright Conference 2020
Interview / Startups
VIDEO: Kyte - Summit pitch at Phocuswright Conference 2020
By PhocusWire | November 30, 2020
Kyte is an airline retail platform empowering airlines and travel agencies to maximise their customer experience and retailing. Read More
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