Kathryn Walson News

The evolution of CRM in hotels
News / Technology
The evolution of CRM in hotels
By Linda Fox | August 1, 2025
Executives from Penta Hotels and Smart Host discussed customer relationship management and the... Read More
Rise in mishandled baggage spotlights need for automation, study finds
News / Technology
Rise in mishandled baggage spotlights need for automation, study finds
By Kathryn Walson | May 17, 2023
After more than a decade of declining rates, the incidence of mishandled bags shot up by 75% last year... Read More
Hotel Manager lands £2.2M to grow team, enhance platform
News / Startups
Hotel Manager lands £2.2M to grow team, enhance platform
By Kathryn Walson | May 16, 2023
The London-based startup said the capital enables it to “fuel aggressive growth and build upon its... Read More
Travel tech founders consider effects of bank failures
News / Online
Travel tech founders consider effects of bank failures
By Kathryn Walson | May 16, 2023
Travel tech CEOs offer advice to founders as a string of recent bank failures in the U.S. has raised... Read More
Mondee acquires Consolid and Interep to strengthen position in Latin America
News / Online
Mondee acquires Consolid and Interep to strengthen position in Latin America
By Kathryn Walson | May 16, 2023
Travel marketplace and tech platform Mondee went public last summer under the ticker symbol MOND.... Read More
Startups selected for first round of Global Startup Pitch
News / Startups
Startups selected for first round of Global Startup Pitch
By PhocusWire | May 15, 2023
The judging criteria applied to the startups throughout the competition include viability, customer... Read More
Connected trip company Worldia raises €25M for global expansion
News / Startups
Connected trip company Worldia raises €25M for global expansion
By Kathryn Walson | May 15, 2023
The Paris-based company plans to make its packaging technology available to travel distributors across... Read More
Expedia Group launches OneKeyCash for partners
News / Online
Expedia Group launches OneKeyCash for partners
By Kathryn Walson | May 12, 2023
The new rewards currency is intended to target the 83% of consumers who travel too infrequently... Read More
Expedia Group adds Mastercard to growing B2B lineup
News / Online
Expedia Group adds Mastercard to growing B2B lineup
By Kathryn Walson | May 9, 2023
Financial institutions that issue Mastercard-brand credit cards can enable their cardholders to redeem... Read More
New Expedia tech extends debate on attribute-based selling
News / Technology
New Expedia tech extends debate on attribute-based selling
By Kathryn Walson | May 8, 2023
For now, Expedia Group’s system does not enable customization of room attributes, such as location,... Read More
Load More Kathryn Walson News 
Sponsored Content
From Our Partners
Following the Tax Trail Through a Complex Booking Chain
December 2, 2026
Following the Tax Trail Through a Complex Booking Chain
Explore tax compliance gaps in hotel distribution, how to prepare for audits and what AI-driven... Register Now
The Phocuswright Conference 2026
November 17-19, 2026
The Phocuswright Conference 2026
The Phocuswright Conference 2026, November 17-19, Ft. Lauderdale, Florida. Register Now.... Register Now
AI claims processing ranks last as a booking confidence driver
November 4, 2026
AI claims processing ranks last as a booking confidence driver
Phocuswright research asked travelers in 10 markets what would most boost their confidence to book,... Read More
Phocuswright Research
Phocuswright Events
Northstar Travel Group
Other Northstar Travel Group Products
Events by WIT
About Us
Advertise
Privacy
Contact Us
Do Not Sell or Share My Data
Make PhocusWire your preferred news source on Google
Copyright © 2026 by Northstar Travel Media LLC. All Rights Reserved. Phocuswright 301 Route 17 N., Suite 1150, Rutherford, NJ 07070 USA | Telephone: +1 860 350-4084
Phocuswright • The Phocuswright Conference • Phocuswright Europe • Global Startup Pitch • Web In Travel • Retail Travel
Register Now