VIDEO: Air New Zealand on using a destination to ride the marketing wave
VIDEO: Air New Zealand on using a destination to ride the marketing wave
By Kevin May | September 19, 2019
The airline has worked with national tourism groups, movie producers and actors to put New Zealand's recent role as a hub for film making at the center of its marketing. Read More
News | Online
VIDEO: Facebook Messenger Business on airlines getting chatty
VIDEO: Facebook Messenger Business on airlines getting chatty
By PhocusWire | September 17, 2019
With millions of businesses and consumers using the service, it's no wonder the aviation sector is using messaging tools to manage important parts of its communications with passengers. Read More
From Our Partners | Online
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VIDEO: Air France KLM on sales across social, China and being where customers are
By Linda Fox | September 16, 2019
PhocusWire spoke to Air France-KLM vice president of digital strategy Guido van Til about the social media strategy across the airlines and staying on top of digital developments. Read More
News | Distribution
VIDEO: Infare on the importance of data and intelligence for airlines
VIDEO: Infare on the importance of data and intelligence for airlines
By PhocusWire | September 16, 2019
Airlines sit on piles of data, perhaps more than any other element within the travel, tourism and hospitality industry. Read More
From Our Partners | Technology
airline-sustainability
Aviation bosses: We need to be vocal about environmental credentials and embrace tech
By Linda Fox | September 13, 2019
The flight shaming campaign has shone a critical light on the industry for not promoting the industry’s efforts enough, as pressure mounts on carriers to take notice. Read More
News | Technology
VIDEO: PROS on a new future for retail with airlines
VIDEO: PROS on a new future for retail with airlines
By PhocusWire | September 13, 2019
The PROS acquisition of Travelaer in August this year has put the multi-industry technology brand further into the heart of the shift by airlines to adopt new technology platforms. Read More
From Our Partners | Technology
VIDEO: How Booking.com will weave every element of a trip together
VIDEO: How Booking.com will weave every element of a trip together
By Kevin May | September 12, 2019
Details of exactly how the giant will achieve its ambition to connect hotel guests with activities and transportation, plus a myriad of other travel-related services, are becoming clearer now. Read More
News | Online
VIDEO: Trip.com on its role in the wider group and the importance of flights
VIDEO: Trip.com on its role in the wider group and the importance of flights
By Linda Fox | September 11, 2019
James Spalding is responsible for building flight content for Trip.com. He spoke to PhocusWire about knocking on airline doors, ambitions for the brand and its role in the wider group. Read More
News | Online
The PhocusWire PundIT Show #19
The PhocusWire PundIT Show #19
By PhocusWire | September 11, 2019
Triggering the 30 minutes of discussion are a series of questions about the event, such as what excited, surprised and, of course, caused eye-rolling moments for our panel. Read More
News | Technology
VIDEO: The Points Guy on airline loyalty shifts and aviation pain points
VIDEO: The Points Guy on airline loyalty shifts and aviation pain points
By Kevin May | September 10, 2019
Brian Kelly is an influential figure in the world of airline loyalty, launching The Points Guy as a consumer guide in 2010 and now overseeing a sizeable media business. Read More
News | Online
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VIDEO: IATA on NDC, One Order and how it views innovation
By Linda Fox | September 10, 2019
PhocusWire spoke to IATA CEO Alexandre de Juniac about developments beyond NDC, innovation and the current challenges for airlines. Read More
News | Distribution
VIDEO: SITA on aviation's massive task to connect the digital dots
VIDEO: SITA on aviation's massive task to connect the digital dots
By Kevin May | September 9, 2019
PhocusWire spoke to SITA CEO Barbara Dalibard about the "digitalization" of passengers and both the opportunities and challenges facing the entire sector. Read More
News | Technology
easyjet world aviation festival
EasyJet CEO Johan Lundgren on how airlines can use data effectively
By Linda Fox | September 9, 2019
Speaking at the World Aviation Festival in London last week, CEO Johan Lundgren said the airline has used data to cut cancellations by two-thirds and reduce “costly three-hour delays” by 32%. Read More
News | Technology
LIVE: Interviews at World Aviation Festival 2019
LIVE: Interviews at World Aviation Festival 2019
By PhocusWire | September 3, 2019
Alongside moderating the Airline Retail Summit, we have interviews lined up with airlines and vendors from around the world, including a number live via YouTube over the three-day event. Read More
News | Technology