Voice

News / Technology

Viv shows off voice-controlled hotel booking via Hotels.com [VIDEO]

By Sean O'Neil | May 10, 2016

Viv, an artificial intelligence (AI) startup, gave its first public demonstration of its voice-controlled assistant on Monday at TechCrunch Disrupt NY, the annual industry conference. Viv aspires t Read More

News / Technology

Will voice-activated flight search finally catch on?

By Nick Vivion | March 17, 2015

The latest foray of a travel brand into voice-activated search is called Opal. This time its OTA OneTravel stepping up to the microphone with its own personal voice assistant for its Android app. A Read More

News / Technology

The how, why and where of people using devices for voice search

By PhocusWire | October 17, 2014

DEVICES: Voice technology is getting interesting. Travel and expense management companies are already finding ways to incorporate it into the user journey whether for assistance on the go or simplif Read More

News / Online

Voice activated flight search portends of tech-to-come

By Nick Vivion | March 26, 2013

The latest foray into voice-tech comes from CheapAir.com. The voice activation feature is integrated with the company's latest iPhone and iPad release, allowing customers to use voice to search for... Read More

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More on 2013: Seamless integration, share-of-wallet and the single truth [VIDEO]

By Nick Vivion | December 20, 2012

Tnooz chased down travel executives from many corners of the travel industry at this year's PhoCusWright, for their 2013 predictions. This is the resulting video, including some of this writer's own... Read More

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Lexee follows Apple's Siri and lets non-developers add speech-enabled assistants to apps

By Sean O'Neil | August 13, 2012

Today Angel, a maker of customer experience management software, has unveiled Lexee, a speech-enabled assistant, which can be embedded in apps by non-developers. It's a sign that it's becoming easier to... Read More

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Does Siri kiss and tell?

By Dennis Schaal | May 23, 2012

You are on a business trip and you speak into your iPhone, using its Siri voice search or dictation functionality, to send a message to your lover or to search for a clandestine place to meet. Read More

News / Online

Hotel websites stealing room night share -- from chain toll-free numbers

By Dennis Schaal | January 13, 2012

With all of the chatter about the Room Key collaboration, the websites of major hotel chains in North America are indeed asserting control and stealing room-night share -- from their own voice channels. Read More

News / Online

Seventeen mistakes hotels make with travel review websites

By Viewpoints | January 5, 2012

It surprises me that many hoteliers do nothing with review sites. Even if all the reviews are positive, there should still be some level of management response. Read More

News / Online

Step aside Siri, virtual rivals Lisa, Eva and Anna coming to a smartphone near you

By Linda Fox | December 9, 2011

Apple's acquisition of Siri last year, and its launch as part of the iPhone 4S release, has done wonders for the profile of virtual assistants and their potential for the travel space. Read More

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