Tripadvisor News

As one of the most influential platforms in travel planning and user-generated content, Tripadvisor plays a critical role in shaping consumer behavior and digital strategy across the industry. PhocusWire tracks the latest Tripadvisor news, providing detailed coverage of its business evolution, product innovations, and strategic direction within the broader travel ecosystem.

Updates and insights on Tripadvisor’s role in global travel

Explore how Tripadvisor continues to adapt to changes in search, social media, and AI-driven personalization. Our reporting examines the company’s tech investments, its evolving marketplace model, and the shifting dynamics of online reviews and booking tools. From new B2B services to advertising partnerships and sustainability initiatives, Tripadvisor’s activity signals larger trends across the travel and hospitality landscape.

What travellers want from Google Hotel Finder
News / Distribution
What travellers want from Google Hotel Finder
By Viewpoints | October 9, 2013
A few weeks ago we invited users to participate in a small study on Google Hotel Finder usability. NB: This is a viewpoint from Nicholas Ward, president at Koddi. We gave the users - each from t Read More
TripAdvisor and American Express - a user review deal with a difference
News / Online
TripAdvisor and American Express - a user review deal with a difference
By Linda Fox | October 8, 2013
As partnerships go, today's tie-up between American Express and TripAdvisor is a curious one. Effectively the partnership gives card members recognition for posting a review, flags up that the revi Read More
TripAdvisor shows who is the boss, top source for direct hotel bookings
News / Distribution
TripAdvisor shows who is the boss, top source for direct hotel bookings
By Karthick Prabu | October 4, 2013
TripAdvisor has overtaken the OTAs and all other sources to become the number one source of traffic for bookings made in a hotel's website. A study by WIHP, a hotel marketing agency, among 15,000+ Read More
Google gains EU thumbs up to latest search proposals
News / Distribution
Google gains EU thumbs up to latest search proposals
By Linda Fox | October 2, 2013
Google could be nearer a resolution of some of its EU antitrust wranglings as its latest proposals have been met favourably by the European Commission. In a speech to the European Parliament yester Read More
Luxury travellers and social media - The past, present and future
News / Online
Luxury travellers and social media - The past, present and future
By Karthick Prabu | September 24, 2013
TripAdvisor contributes about 61% of all reviews on luxury hotels in the US and 53% of all reviews on luxury hotels globally, reveals a survey by Brand Karma and International Luxury Travel Market. Read More
Survey reveals half of users do not trust travel review websites
News / Online
Survey reveals half of users do not trust travel review websites
By Karthick Prabu | September 23, 2013
Content is STILL proving to be the king. About 60% of review website users pay more attention to customer comments rather than to the numerical or star ratings reviewers provided. But there is a fl Read More
Priceline ups advertising ante with sponsored listings for hotels
News / Online
Priceline ups advertising ante with sponsored listings for hotels
By Linda Fox | September 16, 2013
Priceline has unveiled a pay-per-click service enabling hotels to target potential guests at the time of purchase. Read More
Air Canada loses ground to WestJet - Top Canada travel websites, August 2013
News / Online
Air Canada loses ground to WestJet - Top Canada travel websites, August 2013
By PhocusWire | September 16, 2013
WestJet has extended its lead over rival carrier Air Canada in the list of leading travel websites in Canada in August. Read More
A brief history of travel technology - from its evolution to looking at the future
News / Online
A brief history of travel technology - from its evolution to looking at the future
By Stephen Joyce | September 12, 2013
It is said that necessity is the mother of all invention - and we need look no further than the travel industry to see this proverb in practice. Read More
Desire to travel sees consumers make sacrifices and borrow says TripAdvisor [INFOGRAPHIC]
News / Online
Desire to travel sees consumers make sacrifices and borrow says TripAdvisor [INFOGRAPHIC]
By Linda Fox | September 10, 2013
The need to get away is driving us to cut back on other elements in our lives and get in debt according to the latest TripBarometer from reviews giant TripAdvisor. Read More
Hotel sues guest for posting review on TripAdvisor about bed bugs
News / Online
Hotel sues guest for posting review on TripAdvisor about bed bugs
By Karthick Prabu | September 9, 2013
Canada-based Hotel Quebec is suing a former guest for $95,000. The reason? The guest wrote a negative review on TripAdvisor exposing the bed bugs in his room and refused to remove the review. Read More
Is there an 80/20 rule in social media for the travel industry?
News / Online
Is there an 80/20 rule in social media for the travel industry?
By Viewpoints | September 6, 2013
There is no discussion on customer experience today that doesn’t speak to social media and its impacts on hotels, operators and brands. Read More
Travelport says goodbye to Opinions travel review system for agents
News / Online
Travelport says goodbye to Opinions travel review system for agents
By Kevin May | September 4, 2013
Travelport has pulled out of fronting the Opinions travel review system it launched in conjunction with Vinivi, as it shifts focus to core products. Read More
Can we get to the Holy Grail of travel?
News / Online
Can we get to the Holy Grail of travel?
By Viewpoints | August 29, 2013
There has been a lot of money thrown at the online travel industry over the years, often coming with a label that talks about making the travel experience better. Read More
Anatomy of an online review - love, hate and other frequently occurring emotions
News / Online
Anatomy of an online review - love, hate and other frequently occurring emotions
By Linda Fox | August 28, 2013
The people at Revinate have been experimenting with term frequency analysis. Read More
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