Tripadvisor News

As one of the most influential platforms in travel planning and user-generated content, Tripadvisor plays a critical role in shaping consumer behavior and digital strategy across the industry. PhocusWire tracks the latest Tripadvisor news, providing detailed coverage of its business evolution, product innovations, and strategic direction within the broader travel ecosystem.

Updates and insights on Tripadvisor’s role in global travel

Explore how Tripadvisor continues to adapt to changes in search, social media, and AI-driven personalization. Our reporting examines the company’s tech investments, its evolving marketplace model, and the shifting dynamics of online reviews and booking tools. From new B2B services to advertising partnerships and sustainability initiatives, Tripadvisor’s activity signals larger trends across the travel and hospitality landscape.

How to avoid negative online reviews from hotel guests by being great offline
News / Online
How to avoid negative online reviews from hotel guests by being great offline
By Patrick Landman | July 2, 2014
In the hotel industry, no matter how much you are on top of your game, and how hard you try, sometimes things simply do not go as planned. No worries, it is natural that mistakes or mishaps happen Read More
TripAdvisor to let independent hotels get instant bookings via mobile
News / Technology
TripAdvisor to let independent hotels get instant bookings via mobile
By Sean O'Neil | June 23, 2014
At some point between September and December, independent hotels will gain the ability to have travelers using TripAdvisor's metasearch tool book directly with them via TripAdvisor's mobile app and mo Read More
TripAdvisor to let hotels chat directly with travellers before a trip via Q&A system
News / Online
TripAdvisor to let hotels chat directly with travellers before a trip via Q&A system
By Kevin May | June 18, 2014
TripAdvisor is testing a new service so that hotels can take queries about a property from potential guests before they travel. The Questions & Answers system will be available on a hotel's mai Read More
RealPage acquires vacation rental technology provider Kigo for $32 million
News / Distribution
RealPage acquires vacation rental technology provider Kigo for $32 million
By Kevin May | June 17, 2014
More activity behind the scenes in vacation rental technology as Spain-based Kigo is snapped for $32 million by property management company RealPage. Kigo's is a provider of scheduling software, ch Read More
The impact of mobile on hotel in-market service
News / Technology
The impact of mobile on hotel in-market service
By Viewpoints | June 12, 2014
Consumers have all the hotels in the world at their fingertips, but how do they weed their way through all the clutter and “find something new” when there is only so much time in the day? NB: This Read More
Instant booking for hotels rolled out within TripAdvisor app and website
News / Technology
Instant booking for hotels rolled out within TripAdvisor app and website
By Nick Vivion | June 11, 2014
TripAdvisor has rolled out instant booking for hotels on its mobile app and website. Rather than simply being another metasearch tool used to research before booking off-site, the ability to book i Read More
Heavily-backed Top10 unveils app, reckons big hotel players missing the UEX nail
News / Technology
Heavily-backed Top10 unveils app, reckons big hotel players missing the UEX nail
By Linda Fox | June 10, 2014
Hot on the heels of receiving $8 million in a Series B round, hotel comparison service Top10 is launching its mobile application. The claim is that the app (released for Apple devices) makes findin Read More
Watch out: luxury travellers in Asia-Pacific are the most prolific on social media
News / Online
Watch out: luxury travellers in Asia-Pacific are the most prolific on social media
By Karthick Prabu | June 9, 2014
Luxury travellers in the Asia-Pacific region contribute the highest online reviews amongst global travellers. Or so says a survey by Brand Karma and International Luxury Travel Market after the pai Read More
TripAdvisor's latest air travel survey highlights favorite technologies
News / Online
TripAdvisor's latest air travel survey highlights favorite technologies
By Nick Vivion | June 6, 2014
TripAdvisor's now-annual survey of air travelers has revealed which travel technologies respondents are most appreciative of. The survey asked 4,300 US travelers about the state of air travel, with Read More
TripAdvisor claims biggest mobile deal yet, signs Telefonica ahead of World Cup
News / Technology
TripAdvisor claims biggest mobile deal yet, signs Telefonica ahead of World Cup
By Kevin May | May 29, 2014
TripAdvisor wants to get to the heart of football fans descending on Brazil this summer - striking a deal with Telefonica in what it says is its largest mobile deal to date. Although the agreement Read More
TourRadar raises $500,000 for group tours and activities platform
News / Distribution
TourRadar raises $500,000 for group tours and activities platform
By Kevin May | May 29, 2014
Almost a year to the day since it wooed an ex-Expedia CEO to invest, group tour and activity booking service TourRadar has raised another $500,000. New angel investors in the Austria-based company Read More
Startup pitch: 36hrs aims to be a social travel recommendation and booking platform
News / Online
Startup pitch: 36hrs aims to be a social travel recommendation and booking platform
By Karthick Prabu | May 21, 2014
36hrs.in, the Delhi and Boston-based startup, enables users to discover interesting travel activities, experiences and details about destinations across the world. The Pinterest-style website has " Read More
Italians probe the practices of TripAdvisor, Expedia and Booking.com
News
Italians probe the practices of TripAdvisor, Expedia and Booking.com
By Sean O'Neil | May 20, 2014
Italy's antitrust and competition authority is investigating TripAdvisor to see if the user-generated hotel review website does enough to delete fake opinions. In a statement, it noted concern abou Read More
Are star ratings and other hotel industry classifications still relevant?
News / Online
Are star ratings and other hotel industry classifications still relevant?
By RJ Friedlander | May 20, 2014
Originally created to set expectations for hotel experiences, the star rating system and industry classifications like luxury, upscale or budget are increasingly coming under pressure for lack of rele Read More
Bringing travel planning back to the destination
News / Online
Bringing travel planning back to the destination
By Alan Young | May 13, 2014
Verified review summaries are key to getting travel planning and booking back on DMO and hotel sites. Why? NB: This article is written by Alan Young, SVP of marketing and strategic partnerships Read More
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