Tripadvisor News

As one of the most influential platforms in travel planning and user-generated content, Tripadvisor plays a critical role in shaping consumer behavior and digital strategy across the industry. PhocusWire tracks the latest Tripadvisor news, providing detailed coverage of its business evolution, product innovations, and strategic direction within the broader travel ecosystem.

Updates and insights on Tripadvisor’s role in global travel

Explore how Tripadvisor continues to adapt to changes in search, social media, and AI-driven personalization. Our reporting examines the company’s tech investments, its evolving marketplace model, and the shifting dynamics of online reviews and booking tools. From new B2B services to advertising partnerships and sustainability initiatives, Tripadvisor’s activity signals larger trends across the travel and hospitality landscape.

Thailand attraction ignites social media storm with elephant picture on Facebook
News / Online
Thailand attraction ignites social media storm with elephant picture on Facebook
By Kevin May | March 30, 2015
UPDATE (Monday 30/3): Nikki Beach Resort has still not responded to requests for comment, but has released another statement from its Dubai HQ: "To elaborate on our last statement, we would like t Read More
If TripAdvisor is a gateway to other travel apps, will its strategy fall flat?
News / Technology
If TripAdvisor is a gateway to other travel apps, will its strategy fall flat?
By Nick Vivion | March 26, 2015
A recent survey of mobile users found that those with the TripAdvisor app downloaded to their phones were far more likely to have also downloaded another travel app, such as a third-party OTA, airline Read More
Why visual content can damage a travel brand
News / Online
Why visual content can damage a travel brand
By Viewpoints | March 24, 2015
Even beyond the debate over distribution, as a hotelier, marketing your property to consumers is essential. And one of the best ways to show off a hotel is with visual content. NB: This is an an Read More
Obsessive or on-the-ball? Three out of five travel businesses check reviews immediately
News / Online
Obsessive or on-the-ball? Three out of five travel businesses check reviews immediately
By Kevin May | March 23, 2015
There are now very few in the travel industry who think reviews do not play a role in consumer choice - but how seriously do product owners take it? Quite a lot, it would appear. TripAdvisor say Read More
TripAdvisor ramps up attractions strategy, shows why it splashed out $200 million on Viator
News / Distribution
TripAdvisor ramps up attractions strategy, shows why it splashed out $200 million on Viator
By Kevin May | March 20, 2015
TripAdvisor is embarking on a major strategy to woo providers of tours and activities to the platform, with promises of direct sales to consumers. Existing operators that are members of TripAdvisor Read More
Google played hardball with TripAdvisor and Yelp, says leaked FTC report
News / Online
Google played hardball with TripAdvisor and Yelp, says leaked FTC report
By Sean O'Neil | March 19, 2015
A report on Google's search practices by the US Federal Trade Commission's bureau of competition has been accidentally obtained by the Wall Street Journal. The report supports antitrust claims made Read More
When Best Western engages with reviews, its occupancy spikes
News / Online
When Best Western engages with reviews, its occupancy spikes
By Sean O'Neil | March 19, 2015
When Best Western properties worldwide engaged with user reviews across the Internet, they saw their annual occupancy rates grow at double the rate of properties that didn't. That's according to a Read More
A bad reputation - good for rock stars, not for hotels
News / Distribution
A bad reputation - good for rock stars, not for hotels
By Margaret Ady | March 12, 2015
1980s rock goddess Joan Jett got it: rebelling against old ideas and grabbing new ones by the horns. NB: This is an analysis by Margaret Ady, vice president of marketing at TrustYou. Her line ab Read More
HRS shows why online travel agencies need a vacation rental strategy
News / Distribution
HRS shows why online travel agencies need a vacation rental strategy
By Kevin May | March 11, 2015
HRS is poised to attack the vacation rental sector in a major way, shining another light on where the next online travel agency battleground is likely to be. The European OTA, which has a significa Read More
TripAdvisor unveils global hotel report [INFOGRAPHIC]
News / Online
TripAdvisor unveils global hotel report [INFOGRAPHIC]
By Kevin May | March 11, 2015
TripAdvisor teased out a few of the results from its new global TripBarometer report last week - but now the full study is available. The study is the result of a major poll amongst some 44,000 tra Read More
Reputation management cited as key investment trend for hotels
News / Distribution
Reputation management cited as key investment trend for hotels
By Kevin May | March 9, 2015
An upcoming report will say hotels are looking at online reputation management as their key investment area in 2015. The latest TripBarometer report from TripAdvisor, captured from data via a surve Read More
Control of TripAdvisor is not at risk in the near-term, says chairman
News / Distribution
Control of TripAdvisor is not at risk in the near-term, says chairman
By Sean O'Neil | March 3, 2015
TripAdvisor's fate is not entirely in its own control. But recent speculation about the company's ownership seems to have been overheated. Since TripAdvisor’s initial public offering, controlling i Read More
From pizza parlour to global beast of the industry - that would be...
News / Online
From pizza parlour to global beast of the industry - that would be...
By Kevin May | March 3, 2015
There are many aspects of the TripAdvisor story which are well known - the fact that CEO Steve Kaufer co-founded the business above a pizza shop. Or that fellow founder Langley Steinert now runs a Read More
TripAdvisor draws on acquisitions to develop latest destination tool
News
TripAdvisor draws on acquisitions to develop latest destination tool
By Kevin May | February 26, 2015
TripAdvisor is starting to use the assets from some of its recent acquisitions with the launch of what it calls a Neighbourhoods service. The idea behind the new tool is to showcase specific areas Read More
TripAdvisor online ad shocks residents with picture of unappealing side of town
News / Online
TripAdvisor online ad shocks residents with picture of unappealing side of town
By Kevin May | February 24, 2015
A small town in the UK has found itself on the receiving end of some not very flattering advertising from TripAdvisor. Droitwich, home to 20,000 people in the county of Worcestershire, is perhaps b Read More
The Phocuswright Conference 2026