Tripadvisor News

As one of the most influential platforms in travel planning and user-generated content, Tripadvisor plays a critical role in shaping consumer behavior and digital strategy across the industry. PhocusWire tracks the latest Tripadvisor news, providing detailed coverage of its business evolution, product innovations, and strategic direction within the broader travel ecosystem.

Updates and insights on Tripadvisor’s role in global travel

Explore how Tripadvisor continues to adapt to changes in search, social media, and AI-driven personalization. Our reporting examines the company’s tech investments, its evolving marketplace model, and the shifting dynamics of online reviews and booking tools. From new B2B services to advertising partnerships and sustainability initiatives, Tripadvisor’s activity signals larger trends across the travel and hospitality landscape.

Talking Travel Tech - Jeff Lewis, VP of engineering at Viator
News / Technology
Talking Travel Tech - Jeff Lewis, VP of engineering at Viator
By Kevin May | August 25, 2016
Around the same time as Stephen Kaufer was busily creating TripAdvisor above a pizza parlour in Massachussets, Viator was plotting its own path as a travel startup. It would take another 14 years b Read More
TripAdvisor lists hotels on Google, Kayak, and Trivago, edging closer to meta metasearch
News / Distribution
TripAdvisor lists hotels on Google, Kayak, and Trivago, edging closer to meta metasearch
By Sean O'Neil | August 24, 2016
Over the past couple of months, TripAdvisor has been participating in Google's hotel metasearch program. For selected hotels, consumers are seeing TripAdvisor as a place to book. Clicking on th Read More
TripAdvisor acquires Citymaps, a social mapping startup
News
TripAdvisor acquires Citymaps, a social mapping startup
By Sean O'Neil | August 24, 2016
TripAdvisor has acquired Citymaps, a New York City-based, social-mapping startup. The terms of the deal were not disclosed. A year ago, Citymaps raised a $6 million financing round -- with Nokia Gr Read More
KLM wants flight transparency, adds reviews and ratings to search results
News / Online
KLM wants flight transparency, adds reviews and ratings to search results
By Kevin May | August 23, 2016
Netherlands-based airline KLM reckons it can enhance its relationship with passengers and improve customer service with the introduction of a reviews system. The "Rate My Flight" idea has been in t Read More
Routehappy rethinks pricing as airlines embrace TripAdvisor flight reviews
News / Technology
Routehappy rethinks pricing as airlines embrace TripAdvisor flight reviews
By Marisa Garcia | August 11, 2016
Routehappy has announced that it will introduce pay-as-you-go subscriptions for its Scores & Amenities (S&A) API product in a move designed to give flight search applications greater flexibili Read More
Be afraid - TripAdvisor is playing the long game with Instant Booking
News / Technology
Be afraid - TripAdvisor is playing the long game with Instant Booking
By Martin Cowen | August 4, 2016
TripAdvisor's second-quarter results highlight how it plans to improve its Instant Booking product now that the global roll-out is complete and more than half a million properties can be booked this w Read More
Orbitz and CheapTickets test car rental reviews, other Expedia brands to follow
News
Orbitz and CheapTickets test car rental reviews, other Expedia brands to follow
By Sean O'Neil | July 21, 2016
Not consigning the reviews universe to its former stablemate TripAdvisor, Expedia, Inc., continues to show an interest in building up its own database of reviews and using that to help suppliers. I Read More
Two travel brands make it to list of 300 top websites on the planet
News / Technology
Two travel brands make it to list of 300 top websites on the planet
By Kevin May | July 21, 2016
Languishing within in a pile of 300 search engines, porn portals, entertainment hubs and retailers are just two travel websites. Booking.com and TripAdvisor feature in the list of the most popular Read More
TripAdvisor CEO goes on the defensive after scathing foodie and travel writer column
News / Online
TripAdvisor CEO goes on the defensive after scathing foodie and travel writer column
By Kevin May | July 14, 2016
A recent Guardian column poured scorn on TripAdvisor and its apparent mishandling of reviews and misrepresentation of local businesses. There is nothing new in the mainstream media tearing strips o Read More
VIDEO: Cornell-Revinate study of how hotels can improve their TripAdvisor rankings
Webinars / Online
VIDEO: Cornell-Revinate study of how hotels can improve their TripAdvisor rankings
By PhocusWire | July 12, 2016
One of the most important initiatives for hotels today is to move up in ranking on TripAdvisor and increase visibility on the world’s largest travel site. A recent study conducted by Cornell and Re Read More
TripAdvisor revamps its flights metasearch, adds Flyscore ratings
News / Online
TripAdvisor revamps its flights metasearch, adds Flyscore ratings
By Sean O'Neil | July 11, 2016
Seven years ago, TripAdvisor first launched its metasearch flight tool, and it wasn't long after until it enabled users to post reviews. In 2014, it updated the look of TripAdvisor Flights by addin Read More
Travellers admit to threatening a bad review to get discounts or upgrades
News / Online
Travellers admit to threatening a bad review to get discounts or upgrades
By Kevin May | July 8, 2016
Not matter how hard the likes of TripAdvisor try to weed out the dodgy reviews, a darker side of human nature can sometimes play a part. A survey of over 2,500 travellers has seen one in eight sayi Read More
What do guests actually say when they leave negative hotel reviews?
News
What do guests actually say when they leave negative hotel reviews?
By Kevin May | July 6, 2016
Although evidence suggests the majority of hotel reviews are, in fact, positive in nature, brands still need to dissect those that are not. Recent sentiment analysis of around 5,000 one and two-sta Read More
How Booking.com dominates hotel bookings in two simple charts
News / Distribution
How Booking.com dominates hotel bookings in two simple charts
By Kevin May | June 30, 2016
The industry knows (and many get irritated by the fact) that Booking.com is the online travel giant of the age. The Priceline Group-owned business pretty much conquered Europe during the late-2000s Read More
UK hotels reap benefits of virtuous cycle of online reviews
News / Online
UK hotels reap benefits of virtuous cycle of online reviews
By Kevin May | June 28, 2016
More evidence has emerged that online reviews, over time, can push the overall standards of a hotel up and lead to better experiences for guests. TripAdvisor has analysed a decade of its online rev Read More
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