Tripadvisor News

As one of the most influential platforms in travel planning and user-generated content, Tripadvisor plays a critical role in shaping consumer behavior and digital strategy across the industry. PhocusWire tracks the latest Tripadvisor news, providing detailed coverage of its business evolution, product innovations, and strategic direction within the broader travel ecosystem.

Updates and insights on Tripadvisor’s role in global travel

Explore how Tripadvisor continues to adapt to changes in search, social media, and AI-driven personalization. Our reporting examines the company’s tech investments, its evolving marketplace model, and the shifting dynamics of online reviews and booking tools. From new B2B services to advertising partnerships and sustainability initiatives, Tripadvisor’s activity signals larger trends across the travel and hospitality landscape.

TripAdvisor's The Fork invests in Eatigo
News / Distribution
TripAdvisor's The Fork invests in Eatigo
By Martin Cowen | October 4, 2016
Eatigo, a restaurant tech start-up operating in Thailand and Singapore, has secured a Series B round from TripAdvisor's The Fork. While the size of Tripadvisor's investment is not known, reports sa Read More
In online reviews who responds and length of response are important
News / Online
In online reviews who responds and length of response are important
By Linda Fox | October 4, 2016
There is little doubt that online reviews play a big role in the travel purchase decision for many consumers. But what of how businesses respond to reviews left by consumers? Is there money to be m Read More
TripAdvisor's WeChat account victimized by zombie influencers [UPDATED]
News / Technology
TripAdvisor's WeChat account victimized by zombie influencers [UPDATED]
By Sean O'Neil | September 30, 2016
WeChat, the messaging service mainly used in China, has more than 700 million monthly active users, according to monitoring service QuestMobile. But not all of them are real. WeChat creator and Read More
Restaurants eating up CPC budgets
News / Distribution
Restaurants eating up CPC budgets
By Martin Cowen | September 16, 2016
SimilarWeb has found that the most-expensive desktop keyword in travel is "restaurants near me", averaging $3.78 per click. "Cheap hotels" comes next, averaging $3.35 per click. Not surprisingly Read More
TripAdvisor offers attractions content for partners
News / Technology
TripAdvisor offers attractions content for partners
By Linda Fox | September 14, 2016
TripAdvisor and its tours and activities brand Viator are providing an attractions content tool to hotels and travel companies. The technology enables the travel partners to offer local tours and e Read More
TripAdvisor redesign puts activities front and centre alongside hotels
News / Distribution
TripAdvisor redesign puts activities front and centre alongside hotels
By Kevin May | September 7, 2016
More evidence that TripAdvisor has moved a long way from its original hotel review offering - with a redesign and strapline that shows how important bookings have become. The new site, officially r Read More
TripAdvisor and Booking.com take half of luxury hotel reviews on the web
News / Online
TripAdvisor and Booking.com take half of luxury hotel reviews on the web
By Kevin May | September 5, 2016
It is probably no surprise that TripAdvisor commands such a large portion of online hotel reviews - but Booking.com is chasing its tale. At least this is the case of hotels identified in the "luxur Read More
Talking Travel Tech - Jeff Lewis, VP of engineering at Viator
News / Technology
Talking Travel Tech - Jeff Lewis, VP of engineering at Viator
By Kevin May | August 25, 2016
Around the same time as Stephen Kaufer was busily creating TripAdvisor above a pizza parlour in Massachussets, Viator was plotting its own path as a travel startup. It would take another 14 years b Read More
TripAdvisor lists hotels on Google, Kayak, and Trivago, edging closer to meta metasearch
News / Distribution
TripAdvisor lists hotels on Google, Kayak, and Trivago, edging closer to meta metasearch
By Sean O'Neil | August 24, 2016
Over the past couple of months, TripAdvisor has been participating in Google's hotel metasearch program. For selected hotels, consumers are seeing TripAdvisor as a place to book. Clicking on th Read More
TripAdvisor acquires Citymaps, a social mapping startup
News
TripAdvisor acquires Citymaps, a social mapping startup
By Sean O'Neil | August 24, 2016
TripAdvisor has acquired Citymaps, a New York City-based, social-mapping startup. The terms of the deal were not disclosed. A year ago, Citymaps raised a $6 million financing round -- with Nokia Gr Read More
KLM wants flight transparency, adds reviews and ratings to search results
News / Online
KLM wants flight transparency, adds reviews and ratings to search results
By Kevin May | August 23, 2016
Netherlands-based airline KLM reckons it can enhance its relationship with passengers and improve customer service with the introduction of a reviews system. The "Rate My Flight" idea has been in t Read More
Routehappy rethinks pricing as airlines embrace TripAdvisor flight reviews
News / Technology
Routehappy rethinks pricing as airlines embrace TripAdvisor flight reviews
By Marisa Garcia | August 11, 2016
Routehappy has announced that it will introduce pay-as-you-go subscriptions for its Scores & Amenities (S&A) API product in a move designed to give flight search applications greater flexibili Read More
Be afraid - TripAdvisor is playing the long game with Instant Booking
News / Technology
Be afraid - TripAdvisor is playing the long game with Instant Booking
By Martin Cowen | August 4, 2016
TripAdvisor's second-quarter results highlight how it plans to improve its Instant Booking product now that the global roll-out is complete and more than half a million properties can be booked this w Read More
Orbitz and CheapTickets test car rental reviews, other Expedia brands to follow
News
Orbitz and CheapTickets test car rental reviews, other Expedia brands to follow
By Sean O'Neil | July 21, 2016
Not consigning the reviews universe to its former stablemate TripAdvisor, Expedia, Inc., continues to show an interest in building up its own database of reviews and using that to help suppliers. I Read More
Two travel brands make it to list of 300 top websites on the planet
News / Technology
Two travel brands make it to list of 300 top websites on the planet
By Kevin May | July 21, 2016
Languishing within in a pile of 300 search engines, porn portals, entertainment hubs and retailers are just two travel websites. Booking.com and TripAdvisor feature in the list of the most popular Read More