Tripadvisor News

As one of the most influential platforms in travel planning and user-generated content, Tripadvisor plays a critical role in shaping consumer behavior and digital strategy across the industry. PhocusWire tracks the latest Tripadvisor news, providing detailed coverage of its business evolution, product innovations, and strategic direction within the broader travel ecosystem.

Updates and insights on Tripadvisor’s role in global travel

Explore how Tripadvisor continues to adapt to changes in search, social media, and AI-driven personalization. Our reporting examines the company’s tech investments, its evolving marketplace model, and the shifting dynamics of online reviews and booking tools. From new B2B services to advertising partnerships and sustainability initiatives, Tripadvisor’s activity signals larger trends across the travel and hospitality landscape.

European regulators poised for rental rules shake-up
News / Online
European regulators poised for rental rules shake-up
By Linda Fox | December 15, 2021
The aim of the Commission's initiative is the development of “responsible, fair and trusted growth in short-term rentals” as part of wider tourism ecosystem, with Europe-wide rules to be put in place. Read More
Q&A: Viator’s Ben Drew on rate controversy, branding and 2022
News / Online
Q&A: Viator’s Ben Drew on rate controversy, branding and 2022
By Jill Menze | December 14, 2021
Following a mixed reaction to Viator’s marketing program Accelerate, president Ben Drew remains confident that the platform is building an industry-leading product. Read More
phocuswright-conference-2021-kaufer
News / Online
Tripadvisor in transition as CEO, top exec prepare to depart
By PhocusWire | November 23, 2021
Following news of CEO Steve Kaufer's departure and his appearance at The Phocuswright Conference, it was confirmed Lindsay Nelson is also leaving Tripadvisor. Read More
What will Tripadvisor's new CEO have to deliver?
Opinion / Online
What will Tripadvisor's new CEO have to deliver?
By Alex Bainbridge - Autoura | November 16, 2021
Now that Kaufer has announced his retirement, Tripadvisor must look forward and hire a replacement to take the company through this next era of the web. Read More
tripadvisor-q3-2021
News / Online
Tripadvisor CEO Steve Kaufer to retire after two decades at helm
By Mitra Sorrells | November 8, 2021
Tripadvisor announced the news in tandem with its financial report for the third quarter of 2021. Kaufer says he will remain in his position until a successor is named. Read More
The Phocuswright Conference 2021 - five questions for Steve Kaufer
News / Online
The Phocuswright Conference 2021 - five questions for Steve Kaufer
By PhocusWire | November 4, 2021
The company helps 463 million travelers each month and features 860 million reviews of 8.7 million accommodations, restaurants, experiences, airlines and cruises. Read More
tripadvisor-fake-reviews
News / Online
Tripadvisor's rejected or removed reviews are increasing in number
October 27, 2021
The company says the two million reviews in question represent about 9% of all submissions, with almost one million of those judged to be fraudulent. Read More
Viator tests new commission rate, raising skepticism with operators
News / Online
Viator tests new commission rate, raising skepticism with operators
By Jill Menze | October 22, 2021
Called Accelerate, Viator’s new program allows tour operators to pay to boost their visibility. Some are questioning the strategy. Read More
Airbnb’s limited foray into experiences helps everyone else
Opinion / Distribution
Airbnb’s limited foray into experiences helps everyone else
By Yiannis Maglaras - Ticknovate | October 6, 2021
Airbnb may have given the industry the jolt it needed to compete in today’s market, with new platforms and sales channels, but field is wide open for other travel businesses to take advantage Read More
sounding-off-131-tripadvisor
Interview / Online
Sounding Off: Tripadvisor Plus changes show the complexity of travel subscriptions
By PhocusWire | September 24, 2021
Tripadvisor's U-turn this week on the structure of Plus raises more questions than it answers about consumer and brand desire for subscription programs. Read More
tripadvisor-plus-changes
News / Online
Tripadvisor revamps Plus, shifts discounts to cash-back
By Mitra Sorrells | September 21, 2021
Just three months after launching in the U.S., Tripadvisor is shifting its primary benefit for Plus subscribers from discounts at booking to cash-back at check-in.  Read More
expedia-berlin-getyourguide-viator-2
News / Distribution
GetYourGuide gets help from Expedia, Amazon widens virtual tours
By Kevin May | September 13, 2021
The latest example of collaboration in the activities sector comes from a deal between Expedia and GetYourGuide for the former to distribute products for the Germany-based player. Read More
VIDEO: Alternative business models for digital marketing
News / Online
VIDEO: Alternative business models for digital marketing
By PhocusWire | September 1, 2021
It's not exactly game on just yet, in the battle by brands to wean themselves off the Google machine, but there is change afoot that could last beyond the pandemic recovery period. Read More
transparent-rental-review-data
News / Online
The power of reviews in the short-term rental sector
By Mitra Sorrells | August 30, 2021
Quantity and quality of reviews matter for alternative accommodations, and new data shows those factors vary based on the size of properties being managed. Read More
Tripadvisor and Airbnb join Google as local search powerhouses
News / Online
Tripadvisor and Airbnb join Google as local search powerhouses
By Kevin May | August 23, 2021
Google is the web service of choice for the vast majority of consumers looking for information on local businesses and activities - but a new survey indicates other brands are definitely in the... Read More
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