Travel Planning

Opinion / Technology

The future of hospitality lies in the perfect balance between data and service

By Alan Young - Infor | October 3, 2024

Hospitality businesses need to walk a line between the use of data analytics to inform decisions and providing good service to guests. Read More

News / Startups

Truely secures $3.5M to drive eSIM services across travel

By Mileva Sapic | October 2, 2024

Truely intends to release B2B2C services for major travel operators, airlines, airports, online travel agencies and service providers with $3.5 million in fresh funding. Read More

News / Technology

Priceline adds voice capabilities from OpenAI to "Penny" chatbot

By Morgan Hines | October 2, 2024

Priceline's Penny chatbot can “hear” and understand user questions, predict needs based on historical interactions and "speak" its response. Read More

News / Technology

RentalReady launches fully autonomous AI agent for STRs

By Mileva Sapic | October 2, 2024

RentalReady's AI agent, Maia, will handle guest communication and assist with upselling, reviews, tasks and revenue management. Read More

News / Technology

Hype versus reality: How fast is generative AI changing the travel industry?

By Morgan Hines | October 2, 2024

Industry leaders from Accor, Sabre, Cloudbeds, Navan, MakeMyTrip and more share their thoughts on generative AI and whether it has lived up to expectations thus far. Read More

News / Technology

Cendyn builds out platform with acquisition of Knowland

By Linda Fox | October 1, 2024

Cendyn said the pairing of Knowland's meeting and event data with its own sales CRM, proposals and Grouprev technologies will enable hotels to drive group bookings from a single solution. Read More

News / Distribution

HotelRunner widens distribution offering with Bookingate acquisition

By Linda Fox | October 1, 2024

The acquisition broadens HotelRunner's offering, enabling it to help travel agencies, tour operators and destination management companies solve challenges with distribution as well as direct and offline... Read More

News / Online

How the EU digital markets act will impact travel

By PhocusWright Research | October 1, 2024

Phocuswright research has found that the travel industry anticipates disruptions due to changes and gatekeepers as governments are regulating Big Tech with the EU's Digital Markets Act. Read More

News / Online

Klook plans for social and geographic growth

By Yeoh Siew Hoon - WIT | September 30, 2024

Klook's vice president of global marketing delves into the company's plans for geographic growth and social commerce. Read More

Interview / Startups

STARTUP STAGE: Trotter wants to connect individuals through travel

By Mileva Sapic | September 30, 2024

Using the Trotter app, consumers can share experiences, discover hidden gems and get personalized recommendations based on their preferences and interests. Read More

Opinion / Online

Breaking the bottleneck in travel’s hourglass problem

By Michelle Denogean - Mindtrip | September 27, 2024

Chief marketing officer at Mindtrip, Michelle Denogean, says travel has a problem advancing top of the hourglass inspiration through the bottleneck that leads to conversions in planning and booking... Read More

News / Technology

PhocusWire's weekly travel tech news briefs: TravelPerk, Serko, Expedia, Sabre and more

By PhocusWire | September 27, 2024

Keep up with all the latest people, product and partner news from around the global travel industry in PhocusWire's weekly roundup. Read More

News / Online

Listening, watching on TikTok essential for travel marketing success

By Morgan Hines | September 27, 2024

As TikTok has grown in popularity in recent years, brands have been figuring out how best to engage with their target audiences through the app. For travel brands new to TikTok, the best place to... Read More

News / Technology

Datalex raises €25M, unveils airline retailing technology

By Linda Fox | September 26, 2024

Datalex recently unveiled its offer and order technology to help airlines boost conversion and drive revenue. The system uses IATA’s offer and order capabilities including NDC and ONE Order. Read More

News / Technology

Travalyst acquires Weeva, lays out five-year vision

By Mileva Sapic | September 25, 2024

Travalyst plans to centralize the collection and distribution of sustainability data for key aspects of travel in its five-year plan. Read More

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