Travel Planning

News / Online

Reimagining customer experience, part 1: digital design

By Mitra Sorrells | July 9, 2018

This month we're exploring the topic of customer experience across the travel space. We begin with a look at how brands are designing their digital interfaces - websites and apps - to create an... Read More

News / Online

Research Spotlight: A shift in how leisure travelers shop and book

By Jill Menze | July 9, 2018

The number of leisure travelers grew in 2017, and with that, so did the options for consumers to shop for and book travel. Read More

News / Distribution

QOTW: Something about a gap in accommodations

By PhocusWire | July 6, 2018

Quote from Sleepbox, in an article on PhocusWire this week. Read More

News / Technology

Emirates customers can now use VR to explore plane cabins

By Mitra Sorrells | July 6, 2018

Passengers flying on Emirates can now use virtual reality to explore seat options and cabin amenities. Read More

Opinion / Online

Google triggers new AdWords update: What are the implications for hotels?

By SiteMinder | July 6, 2018

This year is set to be an important one for advertisers currently using Google AdWords to shop their wares. If your hotel is one of these businesses, Google is introducing a brand-new interface for the... Read More

Interview / Technology

STARTUP STAGE: Safr wants to make ride-sharing safe for women

By Jill Menze | July 3, 2018

Accusations of assault and discrimination have trailed leading ride-share companies for some time now, and women-focused startup Safr is aiming to change the experience for riders and drivers alike. Read More

News / Online

Japan’s LINE app is getting into the travel business

By Mitra Sorrells | July 2, 2018

LINE, the most popular communication app in Japan with nearly 200 million active users per month, has created a travel booking site. Read More

News / Online

QOTW: Something about how easy it is to burn cash

By PhocusWire | June 29, 2018

Quote from Craig Paddock, director of search for MMGY Global, in an article on PhocusWire this week. Read More

News / Online

Travelers waiting to book tours and activities, prefer local experiences

By Jill Menze | June 27, 2018

Summer is a busy season for tours and attractions operators, with the vacation-heavy months bringing with them an influx of people looking for things to do. But how - and when - are travelers booking... Read More

News / Online

TourRadar aims high on multi-day tour bookings with $50M raise

By Kevin May | June 26, 2018

Multi-day online tour booking specialist, TourRadar, has secured a massive $50 million funding round and enlisted the help of an ex-Expedia executive. Read More

News / Online

The fragmented landscape of travel brands in Google’s organic search

By Mitra Sorrells | June 26, 2018

The usual suspects in travel and hospitality are the most successful at leading the Google search game, but more than half of the total market share is still up for grabs. Read More

News / Distribution

VIDEO: Under the hood of ground transportation

By PhocusWire | June 26, 2018

Some would say that Lyft and undoubtedly Uber get a disproportionate amount of attention in terms of coverage of the ground transportation sector. Read More

Opinion / Online

How Google, Instagram and more are shaking up hotel digital marketing

By Margaret Mastrogiacomo - HEBS Digital | June 26, 2018

This month, Google nudges SEO marketers in the right direction with clarifications to the mobile‐first index as it rolls out to more websites, Bing pilots in‐market audiences and Instagram gets more... Read More

Interview / Startups

STARTUP STAGE: ViaHero pairs travelers with local experts who plan their trips

By Mitra Sorrells | June 25, 2018

ViaHero is a trip planning service that connects travelers with locals to plan personalized trip itineraries. Read More

News / Online

Modern travel marketing, part 4: Paid search

By Mitra Sorrells | June 25, 2018

PPC, when done right, can drive relevant conversions, but when done wrong can quickly rack up huge bills with nothing to show for the expense. Read More

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