Travel Planning

News / Online

Emirates Vacations puts AI-powered chatbot directly into ads

By Mitra Sorrells | February 27, 2018

Travel brands have been using chatbots for some time, on their websites and through Facebook Messenger, to engage customers with a conversational interface. Read More

Interview / Online

In The Big Chair - Brian Chesky of Airbnb

By Jill Menze | February 27, 2018

The three co-founders started Airbnb with an air mattress in their apartment. Now, the 36-year-old CEO oversees a travel company worth $31 billion. Read More

News / Startups

Triple buys travel experiences competitor Local Guddy

By Mitra Sorrells | February 26, 2018

Triple, a digital marketplace that connects travelers with local hosts for activities and experiences, has acquired competitor Local Guddy. Terms of the deal were not disclosed. Read More

News / Startups

KKday raises $10.5M to expand tours and activities platform

By Mitra Sorrells | February 23, 2018

Taiwan-based experiences distributor KKday has secured $10.5 million in funding to expand its service that helps travelers find local tours and activities around the world. Read More

News / Technology

Travel management cos must embrace high-tech while maintaining high-touch services

By Mitra Sorrells | February 22, 2018

The role of travel management companies is evolving, driven by the rise of new technology and the changing demands of business travelers. Read More

Notated News / Technology

Travelport, Egencia, Yapta and more news briefs today...

By PhocusWire | February 22, 2018

In today's wrap-up of news in brief: Travelport adds NDC-enabled content… Egencia expands rebooking services… RedAwning debuts voice assistant… Yapta partners with Amadeus… Read More

Priceline Group changes name to Booking Holdings

By Mitra Sorrells | February 21, 2018

The Priceline Group will now be known as Booking Holdings. Read More

Interview / Online

In The Big Chair - Steve Milo of VTrips

By Jill Menze | February 20, 2018

The founder and CEO of VTrips, Steve Milo has learned every aspect of the vacation rental industry, starting when he bought his first vacation home 15 years ago. Read More

News / Online

Older travelers rely on OTAs, Gen Z looks to mobile for trip inspiration

By Jill Menze | February 20, 2018

Online travel agencies are the planning and booking tool of choice for older generations of European travelers, while younger consumers are increasingly turning toward smartphones before and during... Read More

Opinion / Online

The journey before the journey: How travel marketers establish trust with consumers

By Jim Price - PebblePost | February 19, 2018

The last couple of decades have seen the advent of some very useful and powerful trip planning and booking tools, but planning a vacation is not just scientific, it is emotional, aspirational and... Read More

News / Distribution

Research Spotlight: Asia Pacific's fast-growing OTA landscape

By PhocusWire | February 19, 2018

In the Asia Pacific region, aggregate gross bookings via online travel agencies are projected to jump 68% from 2017 to 2012. Read More

News / Startups

Top reasons why startups end up in the deadpool

By Kevin May | February 16, 2018

The travel industry is littered with the remains of startups that came and went quicker than you can say "great, but please tell us how you're going to make money". Read More

News / Technology

Digital tools to enhance the value of airline offerings

By Jill Menze | February 16, 2018

The traveler path to purchase is influenced by countless factors, but above all, consumers make decisions based on how they interpret the value of an offer at any given moment. Read More

TripAdvisor 2018 strategy hotels attractions mobile

News / Online

TripAdvisor bets on TV advertising, improved UX to restore profit in hotel segment

By Mitra Sorrells | February 15, 2018

TripAdvisor will expand its television advertising spending to $100 to $130 million for its hotel segment during 2018, with new creative and new markets, while simultaneously reducing online marketing... Read More

News / Distribution

Google, Airbnb and the evolving distribution landscape

By Mitra Sorrells | February 15, 2018

Airbnb and Google made notable announcements in the first week of February – the former opening its platform to hotel distribution and the latter rolling out updates to expand and simplify travel... Read More

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