Travel Planning

American Express builds out services for members with acquisition of Resy
News / Online
American Express builds out services for members with acquisition of Resy
By Linda Fox | May 20, 2019
American Express continues to widen services for members, adds Resy restaurant booking service Read More
GetYourGuide 484 million funding reaction
News / Distribution
Investors and a rival on the impact of GetYourGuide's record-breaking funding round
By Mitra Sorrells | May 17, 2019
Industry leaders react to news that SoftBank Vision Fund has invested $484 million in GetYourGuide. Read More
GetYourGuide 484 million series E
News / Distribution
GetYourGuide nabs $484M Series E round; CEO talks growth, Klook
By Mitra Sorrells | May 16, 2019
GetYourGuide will add new markets and inventory funded by $484 million raised in a Series E round lead by Softbank Vision Fund. Read More
VIDEO: Airbnb plays down competition, says it welcomes new entries into home-sharing
News / Online
VIDEO: Airbnb plays down competition, says it welcomes new entries into home-sharing
By Jill Menze | May 16, 2019
Speaking at Phocuswright Europe, Airbnb managing director of EMEA Jeroen Merchiers claimed: “We’re not obsessed with any individual company.” Read More
VIDEO: eDreams Odigeo CEO Dana Dunne on mobile booking, harnessing data
News / Online
VIDEO: eDreams Odigeo CEO Dana Dunne on mobile booking, harnessing data
By Linda Fox | May 16, 2019
Dana Dunne, CEO of eDreams Odigeo, shares thoughts on the company's progress over the past four years as well as the wider industry. Read More
How Google helped unpack the stress from modern travel
Opinion / Online
How Google helped unpack the stress from modern travel
By Finnbar Cornwall, Google UK | May 15, 2019
Working with Hostelworld, which offers backpackers access to tens of thousands of lodgings around the globe, Google has been assessing the challenges that come with modern travel. Read More
phocuswright research personalization
News / Technology
Tailoring the user experience: Personalization, customization or individualization?
By Phocuswright Research  | May 9, 2019
Three fundamental approaches are employed to tailor the user experience based on both explicit traveler preferences and inferred signals derived from past performance. Read More
TripAdvisor sees experiences and restaurant revenue up as investment continues in new areas
News / Distribution
TripAdvisor sees experiences and restaurant revenue up as investment continues in new areas
By Linda Fox | May 8, 2019
TripAdvisor reports a slight decrease in revenue for Q1 2019 while revenue for its experiences and restaurants units is up almost a third. Read More
culture-trip-ota
News / Online
Culture Trip says online travel agency "bet" is close
By Linda Fox | May 7, 2019
The company raised $80 million last year and brought in former-Expedia U.K. managing director Andy Washington to help launch the OTA. Read More
tourlane-series-c
News / Startups
Tourlane quickly adds $47M, plans international expansion and product development
By Linda Fox | May 7, 2019
The business offers customers the expertise of travel agents combined with online booking - and it's now raised a total of $81 million in funding. Read More
Latin America part 1 overview
News / Online
Latin America, part 1: Mobile, social drive travel forward despite lingering challenges
By Mitra Sorrells | May 6, 2019
For the first piece in our series on Latin America, we explore some of the region's characteristics impacting the travel industry. Read More
Sounding Off: Is tech innovation enough to fix business travel?
Interview / Technology
Sounding Off: Is tech innovation enough to fix business travel?
By PhocusWire | May 3, 2019
Investors are (finally) backing the business travel sector with big bucks - but perhaps the processes that govern it are not as broken as many believe. Read More
Phocuswright Europe 2019 preview Dirk Tietz
Interview / Distribution
In the green room at Phocuswright Europe with... Dirk Tietz
By PhocusWire | May 3, 2019
In a series of interviews with executives participating at the event in Amsterdam in May, PhocusWire finds out what makes them tick. Next up: Dirk Tietz of DER Touristik Group... Read More
How card-linked offers can build loyalty and repeat sales for travel brands
Opinion / Online
How card-linked offers can build loyalty and repeat sales for travel brands
By Phil Seward - Collinson | May 3, 2019
Card-linked offers can help travel organizations analyze and unlock the copious amounts of incremental data produced by their customers. Read More
Digital natives reveal what and who gets their attention with online travel reviews
News / Online
Digital natives reveal what and who gets their attention with online travel reviews
By Kevin May | May 2, 2019
TripAdvisor does not compare to Google for getting online reviews of travel products in the minds of travelers aged between 18 and 28. Read More