Travel Planning

Navan uses ChatGPT for travel spend analysis and management
News / Technology
Navan uses ChatGPT for travel spend analysis and management
By Linda Fox | May 4, 2023
The company, formerly TripActions, said it has used generative AI to develop Ava into a personal data analyst in addition to the previous traveler support function. Read More
How ChatGPT levels the playing field for travel companies
News / Technology
How ChatGPT levels the playing field for travel companies
By Derek Catron | May 4, 2023
ChatGPT’s relative simplicity has benefited travel companies ranging in size from Expedia to Sailsquare, an Italy-based sailing cruise marketplace that used the tool to monitor communications on its... Read More
Trivago hampered as advertisers focus on profitability despite travel demand
News / Online
Trivago hampered as advertisers focus on profitability despite travel demand
By Linda Fox | May 3, 2023
The hotel metasearch company said progress was made in each of its goals of increasing value in the product for advertisers and users, boosting the coverage of its directly bookable rates and investing... Read More
Viatu lands $1M for sustainable multi-day tours platform
News / Startups
Viatu lands $1M for sustainable multi-day tours platform
By Linda Fox | May 3, 2023
The investment was led by Ndoto with ASI Reisen and a number of angel investors also participating. Read More
Airlines' NDC plans complicate travel advisor efforts
News / Distribution
Airlines' NDC plans complicate travel advisor efforts
By Robert Silk – Travel Weekly | May 3, 2023
Analysts say that the hullabaloo over American is distracting from how airlines’ move to lean heavily on NDC-enabled technology is making flight shopping more difficult for travel advisors. Read More
Expedia Group to power new SoFi Travel site
News / Online
Expedia Group to power new SoFi Travel site
By Mitra Sorrells | May 1, 2023
Expedia Group also provides travel content and services for financial institutions including Revolut, Scotiabank, American Express, Royal Bank of Canada and more. Read More
How more travel companies make “magic” with ChatGPT
News / Technology
How more travel companies make “magic” with ChatGPT
By Derek Catron | May 1, 2023
We've gathered information from more companies that are integrating ChatGPT, including Hospitable which is using it to respond to guest messages.   Read More
Understanding ChatGPT for tourism and hospitality
News / Technology
Understanding ChatGPT for tourism and hospitality
By PhocusWire | April 28, 2023
Learn more about how to use ChatGPT, examples of applications, risks to consider and what to expect in the future in this webinar co-hosted by PhocusWire and Miles Partnership. Read More
Big Red Group, Ecotourism Australia partner for sustainable tourism
News / Online
Big Red Group, Ecotourism Australia partner for sustainable tourism
By Derek Catron | April 28, 2023
Experience operators on Big Red Group’s platform will be able to demonstrate their sustainable credentials by showcasing certifications from Ecotourism Australia, a not-for-profit that promotes... Read More
CWT's Patrick Andersen on distribution concerns, sustainability
News / Distribution
CWT's Patrick Andersen on distribution concerns, sustainability
By Linda Fox | April 27, 2023
Patrick Andersen, CEO of CWT, shared his views on the market and content fragmentation with the travel management community during the Institute of Travel Management Conference 2023 this week. Read More
Phocuswright Europe 2023: Airbnb on growth and challenges
News / Online
Phocuswright Europe 2023: Airbnb on growth and challenges
By PhocusWire | April 26, 2023
Airbnb was bullish about 2023 in its recent earnings despite ongoing issues facing the short-term rental segment such as rising inflation and the war in Ukraine. Read More
Ixigo technology chief on AI, ChatGPT and their potential
News / Technology
Ixigo technology chief on AI, ChatGPT and their potential
By Linda Fox | April 25, 2023
Mobile-driven Ixigo has made a string of acquisitions and investments in recent years, adding technology and inventory, and was an early mover when it came to experimenting with artificial intelligence. Read More
STARTUP STAGE: Roame lets travelers search flights based on credit card points
Interview / Startups
STARTUP STAGE: Roame lets travelers search flights based on credit card points
By Derek Catron | April 25, 2023
Roame is like Google Flights for award travel; it lets users search for flights based on credit card points/miles.   Read More
Paxflow lands $2.2M to bring automation to tour operators
News / Startups
Paxflow lands $2.2M to bring automation to tour operators
By Linda Fox | April 24, 2023
The investment in the Iceland-based company has come from local venture capital firm Brunnur Ventures.   Read More
Kindred, Holiday Swap attract $15M investment rounds
News / Startups
Kindred, Holiday Swap attract $15M investment rounds
By Linda Fox | April 21, 2023
The investment in Kindred was led by New Enterprise Associates with participation from existing investors Andreessen Horowitz, Caffeinated Capital, Bessemer Venture Partners and Outset Capital. Read More
The Phocuswright Conference 2026