Travel Planning

News / Technology

AI Insights: Generative AI in tour operating

By PhocusWire | May 26, 2023

TUI Group's chief technology officer Pieter Jordaan answers our questions on how the company is working with generative artificial intelligence technology. Read More

News / Online

eDreams boosts revenue and subscription members, narrows loss

By Linda Fox | May 26, 2023

The company described its Prime subscription service as a “key driver” of its success and said it added 1.7 million new subscribers, bringing the total to 4.3 million. Read More

News / Technology

Travel’s ChatGPT adventure raises hopes and questions

By Derek Catron | May 26, 2023

PhocusWire’s latest roundup of how travel companies are utilizing ChatGPT shows a wide range of approaches. Read More

Opinion / Online

6 ways visual UGC is evolving in the travel sector

By Damien Mahoney - Nosto | May 25, 2023

Authentic, visual user-generated content shared on the likes of TikTok, Instagram and other social channels is becoming central to how travel companies are marketing themselves. Read More

News / Online

Google unveils generative AI boost to search

By Linda Fox | May 24, 2023

During its Google Marketing Live event this week the company shared a number of updates including an example of how its search generative experience could work. Read More

News / Online

Hopper partners on travel portal with Australia’s biggest bank

By Derek Catron | May 24, 2023

The expansion of travel features in CommBank’s app will integrate with Hopper via the company’s B2B initiative, Hopper Cloud. Read More

News / Online

JPMorgan Chase using travel playbook to build lifestyle product

By Linda Fox | May 24, 2023

The bank, which launched ChaseTravel.com last year, said travel sales volume was about $8 billion in 2022 and estimated it will be $10 billion this year. Read More

News / Online

Getting ahead of Chinese traveler trends and behavior

By Linda Fox | May 24, 2023

The reopening of China at the beginning of the year resulted in an immediate booking spike. Now new traveler behaviors, especially around mobile apps, are being observed. Read More

News / Online

Is pent-up travel demand at an end? It depends

By Johanna Jainchill – Travel Weekly | May 24, 2023

Analyses from Mastercard and Bank of America found the answer varies by travel segment and could depend on the labor market and other factors. Read More

News / Startups

Travel insurance startup Faye raises $10M

By Derek Catron | May 23, 2023

The funding round was led by Munich Re Ventures along with existing investors Viola Ventures and F2 Venture Capital. Read More

News / Distribution

Phocuswright Europe 2023: Airline customer experience and distribution developments

By PhocusWire | May 23, 2023

Hear from Lufthansa Group and Finnair executives at Phocuswright Europe on topics that include developments since last year, their initiatives towards NDC and away from Edifact and improvements to the... Read More

News / Online

Despegar gets boost from travel packages in Q1

By Linda Fox | May 22, 2023

Reporting first quarter results for 2023, the company said travel demand in Latin America continues to recover with Despegar reporting gross booking up 44% year over year to $1 billion. Read More

Opinion / Technology

ChatGPT plugins' potential impact on the travel booking experience

By Mario Gavira | May 22, 2023

Can chatbot plugins bring a new, conversational layer to the decade-old search and booking interface in travel? Read More

News / Technology

Hopper, MakeMyTrip, Indicio on data security with ChatGPT

By Mitra Sorrells | May 19, 2023

In PhocusWire’s latest Let’s Hear It! LinkedIn Audio event, industry leaders discuss how generative AI can bring benefits for travelers while protecting the privacy of their data. Read More

Opinion / Online

How creative advertising can help sustain travel rebound

By Marissa Bernstein - Vistar Media | May 19, 2023

The competition among travel brands to capture the attention and loyalty of customers is fiercer than ever. To start making a lasting impression on consumers, travel brands must rethink their approach... Read More

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