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Online
Airbnb expands remote work partner program
By Mitra Sorrells
|
May 7, 2021
Airbnb is providing gifts cards for remote workers to stay in one of their properties in communities that are trying to entice them to relocate.
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News
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Online
Tripadvisor reports rising demand in Q1, progress on Plus subscription product
By Mitra Sorrells
|
May 6, 2021
Tripadvisor says the Plus subscription product will roll out fully in the U.S. in the next few months, and it's developing more partnerships to provide offers to subscribers.
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News
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Online
VIDEO: TikTok on next-generation travel marketing on social media
By PhocusWire
|
May 3, 2021
Speaking at PhocusWire Pulse: A New Age For Social Media, TikTok brand partnerships lead for travel Hannah Bennett explains why TikTok is an ecosystem ripe for marketers to exploit.
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Opinion
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Online
Marketing tactics to think about as travel attempts to recover
By Gilad Barash - Dstillery
|
April 30, 2021
It's likely that the travel audiences from a year ago no longer apply so travel marketers need to find the signals consumers are putting out.
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Interview
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Online
How I Got Here, episode 62 - Joah Spearman of Localeur
By PhocusWire
|
April 29, 2021
A common thread in Joah Searman's origin story and that of experience recommendation platform Localeur is one of countering adversity, as he explains to David Litwak of Mozio and PhocusWire's Kevin May.
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News
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Technology
Camping World acquires Nomad Reservations, boosts data access
By Linda Fox
|
April 28, 2021
The recreational vehicle retailer says the acquisition boosts its data capabilities by providing it with unique data points on the customer’s forthcoming trips.
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News
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Online
VIDEO: Brian Solis on a new age for customer engagement in travel
By PhocusWire
|
April 28, 2021
He shares his perspective on the evolution of social media and the development of new tactics and, more importantly, requirements around customer engagement.
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Opinion
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Technology
Personalization will power the next era of hospitality
By Rod Jimenez - SHR
|
April 16, 2021
After a year of dreaming about travel, guests will return to hotels with high expectations and hoteliers can't miss the opportunity to provide exceptional guest experiences.
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News
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Online
Bandwango raises $3M to build its activities platform for destinations
By Mitra Sorrells
|
April 14, 2021
Bandwango's Destination Experience Engine packages free and paid experiences that DMOs and other organizations can easily share with visitors.
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News
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Online
My Method... How Hotel Treats helped properties earn valuable revenue during the pandemic
By Kasia Pankowska - Hotel Treats
|
March 29, 2021
Hotel Treats helped Hard Rock Hotels earn $1.5 million through vouchers during the pandemic.
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News
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Online
VIDEO: The “not stupid” way to achieve loyalty in hospitality
By PhocusWire
|
March 29, 2021
Speaking during PhocusWire’s Pulse: Loyalty For The Long Haul event, CitizenM’s Lennert de Jong says loyalty in hospitality is all about the physical experience.
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News
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Online
VIDEO: How one airline is rethinking every element of customer loyalty
By PhocusWire
|
March 26, 2021
AirAsia has shifted its loyalty strategy from providing passenger services to being a one-stop-shop for passengers to earn credit for tickets and numerous other consumer goods.
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News
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Startups
Tripscout raises $2.3M to scale its travel planning platform
By Mitra Sorrells
|
March 17, 2021
The platform provides personalized recommendations to travelers based on content it gathers from articles, videos and tips from local experts.
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News
/
Online
Why virtual tours and activities will stick around after the pandemic
By Mitra Sorrells
|
March 4, 2021
Companies providing online tours and activities - including Amazon - say they plan to keep virtual experiences around even after the pandemic ends.
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News
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Online
Tripadvisor revenue down 61% in 2020, subscription product a focus for 2021
By Mitra Sorrells
|
February 18, 2021
Tripadvisor says it is continuing to roll out the Tripadvisor Plus subscription service in the United States in the first half of 2021, with plans to grow to other English-speaking markets after that.
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Startup Stage: Bizey wants to streamline T&E
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Navigating the future of OBTs in an AI-driven travel industry
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Report: Travelers want AI personalization, not unchecked autonomy
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How Nikhil Ravishankar is navigating Air New Zealand’s 'perfect storm'
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Meeting travel agents where they are: Why conversational chat decides agentic AI adoption
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