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Online
Klook on target to hit 60M bookings in 2019, outlines expansion plan
By Jill Menze
|
September 10, 2019
By the end of 2020, Klook plans to double its headcount from 1,200 to more than 2,500 across 30 offices; it also plans to continue to penetrate the Asia-Pacific region as well as bolster its presence in...
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Opinion
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Google price-matching: Are hotel bookings next?
By Gino Engels - OTA Insight
|
September 6, 2019
With Google testing a "lowest fare" price guarantee on flights, what happens if the guarantee extends to hotels?
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News
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Distribution
Google adds Vacasa to vacation rental search
By Jill Menze
|
September 5, 2019
In March, Google added vacation rental properties to its Hotel Search function, and it’s now adding the first vacation rental management brand to the mix through a partnership with Vacasa.
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News
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Technology
Travelport creates voice search for EasyJet’s app
By Mitra Sorrells
|
September 5, 2019
Dubbed “Speak Now,” the search tool has been created by Travelport using Google Cloud’s natural language understanding tool known as Dialogflow.
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Online
China online hotel channels getting a boost by youth travelers
By Linda Fox
|
September 5, 2019
China's online hotel platforms are attracting younger demographics with diverse expectations.
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Interview
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Online
How I Got Here, episode 3 - Polina Raygorodskaya of Wanderu
By Kevin May
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September 5, 2019
For the third episode, PhocusWire's Kevin May and David Litwak from Mozio chat with Polina Raygorodskaya, co-founder and CEO at Wanderu.
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Opinion
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Online
Tackling aviation's top customer experience issues through data
By Francesca Pezzoli - Glassbox Digital
|
September 4, 2019
Data and digital tools are the basis of a positive customer experience in the airline industry.
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News
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Technology
Marriott picks BookingPal as exclusive tech partner for home-rental unit
By Jill Menze
|
September 3, 2019
Marriott International has selected BookingPal as the exclusive technology partner for its Homes & Villas vacation rental division.
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Interview
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Technology
Sounding Off: Shiny and new doesn't always mean it's better
By PhocusWire
|
August 30, 2019
Revolutionary changes to how this industry operates are not always the best and most successful routes. Evolution is a far better process.
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News
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Technology
Q&A: BCD Travel's Yannis Karmis on innovation, new tech, threats to legacy TMCs
By Mitra Sorrells
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August 30, 2019
BCD Travel's senior vice president of product strategy and development, Yannis Karmis, discusses emerging technologies, NDC, digital identity and more.
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News
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Distribution
Ixigo shifts to “full OTA experience” in deal with Indian e-commerce site Flipkart
By Mitra Sorrells
|
August 30, 2019
Ixigo is now managing domestic and international flight bookings on Flipkart, and additional verticals may be added soon.
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Interview
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Startups
In The Big Chair - Ariel Cohen of TripActions
By Mitra Sorrells
|
August 29, 2019
TripActions is only four years old, but the company is definitely playing in the big leagues, valued at more than $4 billion on more than $450 million in funding in the last 18 months and making moves...
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News
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Distribution
Q&A: Southwest Airlines on its GDS, corporate business strategy
By Business Travel News
|
August 29, 2019
Southwest Airlines president Tom Nealon spoke with BTN about the airline's decision to participate in the Amadeus and Travelport global distribution systems.
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News
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Online
Festicket in double acquisition for Event Genius and Ticket Arena
August 28, 2019
Event Genius is a ticketing and point of sale system for customers, whilst sister brand Ticket Arena is a competitor of Festicket.
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News
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Technology
Kudos Travel Technology and Amadeus partner to boost business travel offering
By Linda Fox
|
August 28, 2019
The Australia-based company and Amadeus say they’re combining their technology and will bring new developments to market.
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Return on tokens: Who pays for the free travel agent?
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Booking Holdings launches Vayo AI travel agent, plans $100M investment
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Booking anxiety is changing consumer behavior—and creating an opportunity for travel platforms
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European Commission investigating Booking.com's handling of scams, fraud
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PhocusWire travel tech news briefs: Expedia Group, Amadeus, JetBlue and more...
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Omio CFO on Rail Europe and what's next for M&A
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Amex Travel adds more than 1M Airbnb listings
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Snow is optional: What moves winter sports travelers when the forecast fails
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European Commission investigating Booking.com's handling of scams, fraud
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