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VIDEO: Air France KLM on sales across social, China and being where customers are
By Linda Fox
|
September 16, 2019
PhocusWire spoke to Air France-KLM vice president of digital strategy Guido van Til about the social media strategy across the airlines and staying on top of digital developments.
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Opinion
/
Online
Trip Planning 3.0 – this time it’s more than personal
By Manuel Hilty - Nezasa
|
September 13, 2019
Some survivors are learning from the past, making the most of today’s tech landscape to create fit-for-purpose planning and booking tools for today’s travelers.
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News
/
Technology
Aviation bosses: We need to be vocal about environmental credentials and embrace tech
By Linda Fox
|
September 13, 2019
The flight shaming campaign has shone a critical light on the industry for not promoting the industry’s efforts enough, as pressure mounts on carriers to take notice.
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News
/
Startups
Davinci Travel System looks to expansion following €2.1M in funding
By Linda Fox
|
September 13, 2019
The Prague-based startup specializing in group bookings tech for hotels has announced funding of €2.1 million.
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News
/
Distribution
Mobile and millennials continue to dominate tours and activities online booking
By Linda Fox
|
September 12, 2019
A study from TourScanner finds smartphones are dominant for searching tours and activities and millennials are leaders in online booking.
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News
/
Online
VIDEO: How Booking.com will weave every element of a trip together
By Kevin May
|
September 12, 2019
Details of exactly how the giant will achieve its ambition to connect hotel guests with activities and transportation, plus a myriad of other travel-related services, are becoming clearer now.
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News
/
Online
VIDEO: Trip.com on its role in the wider group and the importance of flights
By Linda Fox
|
September 11, 2019
James Spalding is responsible for building flight content for Trip.com. He spoke to PhocusWire about knocking on airline doors, ambitions for the brand and its role in the wider group.
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News
/
Distribution
SiteMinder partners with HotelSwaps to enable trade of unsold inventory
By Mitra Sorrells
|
September 11, 2019
SiteMinder's hotel clients can now use HotelSwaps, a hotel room exchange platform.
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Opinion
/
Online
Rethinking the (broken) travel marketing funnel
By Bill Chase - Koddi
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September 11, 2019
As the digital media landscape continues to shift, it’s in the mid-funnel where travel brands stand to gain the greatest competitive edge - but only if they move quickly to rebalance their budgets...
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News
/
Online
VIDEO: The Points Guy on airline loyalty shifts and aviation pain points
By Kevin May
|
September 10, 2019
Brian Kelly is an influential figure in the world of airline loyalty, launching The Points Guy as a consumer guide in 2010 and now overseeing a sizeable media business.
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News
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Online
Ctrip scores £1.3B in revenue for second quarter in a row, will change name to Trip.com Group
By Kevin May
|
September 10, 2019
Executive chairman James Liang says the move is to position the brand further as a global player, ending almost 20 years as Ctrip.
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News
/
Online
Klook on target to hit 60M bookings in 2019, outlines expansion plan
By Jill Menze
|
September 10, 2019
By the end of 2020, Klook plans to double its headcount from 1,200 to more than 2,500 across 30 offices; it also plans to continue to penetrate the Asia-Pacific region as well as bolster its presence in...
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Opinion
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Distribution
Google price-matching: Are hotel bookings next?
By Gino Engels - OTA Insight
|
September 6, 2019
With Google testing a "lowest fare" price guarantee on flights, what happens if the guarantee extends to hotels?
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News
/
Distribution
Google adds Vacasa to vacation rental search
By Jill Menze
|
September 5, 2019
In March, Google added vacation rental properties to its Hotel Search function, and it’s now adding the first vacation rental management brand to the mix through a partnership with Vacasa.
Read More
News
/
Technology
Travelport creates voice search for EasyJet’s app
By Mitra Sorrells
|
September 5, 2019
Dubbed “Speak Now,” the search tool has been created by Travelport using Google Cloud’s natural language understanding tool known as Dialogflow.
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News
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What the EU AI Act means for the travel industry
News
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Airbnb partners with Tripadvisor amid plans to scale Experiences
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Online
IHG working with Google agentic booking pilot, wider AI initiatives
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Finance
Expedia Group is investing in AI that doesn't convert yet
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Case studies on AI in travel highlight data, trust and bottleneck challenges
News
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The challenge of keeping AI-generated travel review summaries accurate, objective and useful
News
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Technology
Fliggy announces its latest agentic AI travel assistant
News
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TUI Group credits AI-driven cost savings for Q3 results
News
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Startups
Entravel Group secures $7.5M to expand white-label model in travel
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