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News
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Technology
American Express GBT unveils unified accommodation platform
By Linda Fox
|
February 26, 2020
The travel management company aims to curb rogue hotel spend with the launch of its Rest Assured Solutions technology.
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News
/
Online
The new guest-centric look of loyalty for hotels
By Mitra Sorrells
|
February 24, 2020
Hospitality companies both large and small are revamping their loyalty programs to focus on serving the needs of their guests.
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News
/
Distribution
Accor talks up loyalty deals, seeks new partners for some business elements
By Linda Fox
|
February 21, 2020
Accor highlights big plans for loyalty partners as it announces full-year results for 2019.
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News
/
Online
Travel reservations in China down 79% amid coronavirus scare
By Jill Menze
|
February 21, 2020
According to data analyzed by TravelgateX, travel reservations in China fell 79% in January and are down 90% so far in February.
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News
/
Distribution
Talk is cheap as report finds travelers lukewarm on sustainable travel action
By Linda Fox
|
February 20, 2020
A study by Lufthansa Innovation Hub and Hopper shows that travelers say they want to go greener but are not prepared to pay for it.
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News
/
Distribution
Hotel loyalty bookings in U.S. reach all-time high
By Donna M. Airoldi
|
February 20, 2020
According to Kalibri Labs, loyalty-related U.S. hotel bookings in 2019 increased 7.6% year-over-year to 56.2%, the highest figure on record.
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Opinion
/
Online
How a travel club can better connect brands to their users
By Mike Putman - Custom Travel Solutions
|
February 19, 2020
In order to improve a brand’s loyal base and increase engagement, it needs to key in on the valuable offers from which users feel the most benefit or improve their connection to your brand.
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News
/
Distribution
Where travel brand loyalty sits in a super app world
By Linda Fox
|
February 18, 2020
It’s hard for major travel brands to ignore super apps given the huge volume of consumers that they attract and their high-frequency usage.
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Opinion
/
Online
Loyalty goes the extra mile in travel
By Dana Rosenberg - Mastercard
|
February 18, 2020
Travel brands are going beyond simple rewards to redefine loyalty programs around customer service, customer journeys and customer trust.
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Interview
/
Startups
STARTUP STAGE: Holibob is a marketplace connecting activity suppliers with resellers
By Mitra Sorrells
|
February 13, 2020
Holibob is a B2B marketplace for tours and experiences that provides resellers such as airlines, hotels, travel agents and OTAs with an inventory that has been vetted for safety and quality.
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Opinion
/
Online
How Google Flights is shaking up the travel Industry
By Mario Gavira
|
February 12, 2020
Although Google’s recent decision to stop charging for leads to airlines and OTAs in Google Flights might look insignificant to other Big Tech moves in recent decades, it is sending shockwaves across...
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News
/
Online
Vacasa founder Eric Breon steps aside, former OpenTable boss becomes interim CEO
By Mitra Sorrells
|
February 11, 2020
After 10 years as CEO of North America’s largest vacation rental management company, Breon is relinquishing the role. OpenTable CEO Matt Roberts steps in as a job search begins.
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News
/
Distribution
TUI alters forecast for 2020, 737 MAX grounding bites but digital investment continues
By Linda Fox
|
February 11, 2020
The tour operator estimated earnings before interest and income tax of between €850 million and €1,050 billion for the full year ending December 2020.
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News
/
Startups
ATPI unveils venture arm for corporate travel startups focused on UX
By Linda Fox
|
February 10, 2020
Corporate travel company ATPI has unveiled an initiative called Endeavour to invest in travel startups that focus on the user experience.
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News
/
Online
Is loyalty a "buzzword"? Yes, says eDreams CEO Dana Dunne
By Steven Lerner
|
February 7, 2020
Loyalty was not the goal of Prime, eDreams Odigeo's subscription program, but it became the outcome.
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