Tours & Activities

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PhocusWire's in-depth coverage of the tours, activities and activities sector is produced in partnership with Arival, the essential resource for the in-destination experiences industry.

News / Online

What's on the minds of 600+ travel marketers? Personalization - and Facebook

By Jill Menze | February 21, 2019

Sojern's massive survey of more of travel marketers identifies key challenges and priorities for advertisers in 2019. Read More

News / Technology

Travelers have big frustrations with in-destination services online

By Linda Fox | February 20, 2019

The Destination X study from Amadeus spoke to 1,000 travelers about their frustrations with services and products, as well as how to access them. Read More

News / Online

Lonely Planet buys ArrivalGuides, plots industry partnership model

By Linda Fox | February 19, 2019

Age-old guidebook-turned-digital travel content brand Lonely Planet buys ArrivalGuides as it looks to forge B2B partnerships. Read More

News / Distribution

TourRadar works with Google Zoo for unusual multi-continent tour contest

By Mitra Sorrells | February 18, 2019

TourRadar's "Tour the World" campaign, with help from Google Zoo, is intended to introduce a new audience to its services as an online travel agency for multiday tours. Read More

Interview / Online

Sounding Off: Digitalization can help remove mafia tag from tours and activities

By PhocusWire | February 15, 2019

Removing manual process (such as cash) and historic (perhaps unfair) relationships between supplier and the concierge as intermediary should ultimately benefit the consumer. Read More

News / Online

TripAdvisor credits “reinvigorated” hotel segment, sees growth in experiences and restaurants during 2018

By Mitra Sorrells | February 13, 2019

TripAdvisor reports improved hotel segment profitability and growing experiences and restaurants for 2018 financial results. Read More

Opinion / Online

Six dirty truths about tours, activities and attractions

By Douglas Quinby - Arival | February 12, 2019

Avoiding the PR headlines and focusing on what’s real and what really matters to creators and sellers of tours, activities and attractions. Read More

News / Online

Expedia reports double-digit growth in key metrics in 2018, continues international push

By Mitra Sorrells | February 8, 2019

Expedia Group turned in strong figures for 2018 as it looks to continuing strengthening its product in new international markets. Read More

News / Startups

Festicket adds $4.6M to expand festival travel packages platform

By Linda Fox | February 5, 2019

Festicket adds a further $4.6 million in funding, hot on the heels of its recent $10.5 million Series D round. Read More

News / Online

Four key developments keeping the U.S. OTA market exciting

By Phocuswright Research | February 4, 2019

Phocuswright's recent travel research identifies four key developments that make the U.S. online travel agency market an exciting one to watch in 2019. Read More

News / Online

Klook signals global ambitions with RailEurope activities deal

By Kevin May | January 30, 2019

The deal is significant for Klook as it looks to branch out into global markets, securing a partnership in arch rival GetYourGuide's own backyard. Read More

News / Technology

TUI adds a touch of (augmented) reality to tours and activities

By Linda Fox | January 24, 2019

TUI Destination Experiences is experimenting with augmented reality on glasses to enable travelers to get more information on what they are seeing. Read More

Interview / Startups

STARTUP STAGE: SBC Travel launches crypto-friendly hotel booking platform

By Mitra Sorrells | January 23, 2019

SBC Travel is a new online travel agency that accepts cryptocurrency. It is launching with an inventory of 175,000 hotels and accommodation providers in more than 185 countries, primarily powered by... Read More