Tour Operator

PhocusWire's in-depth coverage of the tour operator sector, featuring news, analysis, interviews, research and more on the brands in multi-day, single-day and packages, including their strategies, executives and positions in the market.

The ultimate directory for tours and activities
From Our Partners / Distribution
The ultimate directory for tours and activities
By Douglas Quinby - Arival | September 4, 2018
The list of online travel resellers in tours, activities and attractions is long and constantly changing. At Arival we’ve been hard at work compiling them. Read More
On The Beach takes offline chance with £20M Classic Collection deal
News / Online
On The Beach takes offline chance with £20M Classic Collection deal
By Kevin May | August 16, 2018
Proof that online travel brands are still have an eye on opportunities in the physical world, with On The Beach buying luxury travel brand for travel agents, Classic Collection. Read More
Wegogo blockchain travel platform
News / Distribution
Wegogo aims for fair-share travel platform, alternative to web agency dominance
By Mitra Sorrells | August 14, 2018
In the midst of growth plans, Wegogo is forging ahead with the introduction of blockchain-based tech and the creation of its cryptocurrency known as WeGold. Read More
quote of the week 33
News / Distribution
QOTW: Something about doing business like - and with - locals
By PhocusWire | August 10, 2018
Quote from Max Starkov, president and CEO of HEBS Digital, in an article on PhocusWire this week. Read More
Why offering local tours and activities is a huge revenue opportunity for hotels
Opinion / Distribution
Why offering local tours and activities is a huge revenue opportunity for hotels
By Max Starkov - HEBS Digital | August 9, 2018
Local tours and activities are a multibillion-dollar business, and hoteliers are uniquely positioned to offer experiences and work closely with fellow local business operators. Read More
tripadvisor experiences refugees
News / Online
TripAdvisor gives resettled refugees access to free tours and activities
By Jill Menze | July 31, 2018
TripAdvisor is extending free access to its tours and activities inventory to incoming refugees in the United States. Read More
tripadvisor hospitality sector report
News / Online
Online reputation, bookings top of mind for travel business owners
By Jill Menze | July 26, 2018
Travel businesses are overwhelmingly concerned about their online reputations, as well as how well they’re equipped to meet a mobile audience, a new study from TripAdvisor shows. Read More
How AccorHotels uses biometrics to unlock travelers' wants and needs
News / Technology
How AccorHotels uses biometrics to unlock travelers' wants and needs
By Linda Fox | July 24, 2018
Le Club AccorHotels is looking to gain deeper insight on customers through Seeker, an initiative that uses biometrics to track responses and get closer to what travelers want. Read More
Security series part 1 threat landscape
News / Online
Unlocking travel security, part 1: The threat landscape
By Mitra Sorrells | May 7, 2018
Equifax, Yahoo, Ebay – all major brands that have been the targets of cyber criminals, with millions of customers impacted in each case.   Read More
Why Airbnb Experiences are a threat to franchised suppliers - not retailers
Opinion / Online
Why Airbnb Experiences are a threat to franchised suppliers - not retailers
By Alex Bainbridge - DestinationCTO | March 9, 2018
Innovation when an industry is watching your every move is hard, especially so when you have to bring hundreds of partners with you so have to disclose what you are doing outside of your own business. Read More
Blockchain cross border payments
News / Technology
Decoding blockchain, part 4: Cross-border payments
By Mitra Sorrells | February 26, 2018
Most of the headlines about blockchain have been about the implications of this emerging technology on the financial sector – the potential for it to change banking, share trading, insurance, payments... Read More
TUI Group blockchain development 2
News / Technology
Q&A: Trust, truth and transparency at the heart of TUI Group’s blockchain work
By Mitra Sorrells | February 21, 2018
TUI Group was one of the first travel brands to make headlines for its adoption of blockchain.   Read More
Battling external forces: How a startup competes in the tours market
News / Online
Battling external forces: How a startup competes in the tours market
By Jill Menze | February 14, 2018
The travel industry has yet to see a clear frontrunner emerge in the tours and attractions space. Be it for lack of the right idea or the right distribution model - or, most likely, both - no major or... Read More
Travel ledger blockchain billing
News / Startups
Travel tech entrepreneur launches blockchain system for non-airline services
By Mitra Sorrells | February 12, 2018
A new blockchain-based travel billing and settlement platform is in the works.    Read More
expedia tours attractions business
News / Online
Expedia plots new push on attractions without "same old playbook"
By Jill Menze | January 29, 2018
“We’re at a precipice for change,” Expedia Local Expert vice president Jen O’Twomney observes about the current state of the tours and attractions market. Read More