Tour Operator

PhocusWire's in-depth coverage of the tour operator sector, featuring news, analysis, interviews, research and more on the brands in multi-day, single-day and packages, including their strategies, executives and positions in the market.

News / Distribution

VIDEO: TripAdvisor opens up about Bokun acquisition

By Kevin May | September 26, 2018

Bokun customers will get a better placement in TripAdvisor listings for tours and activities, the company has admitted for the first time. Read More

News / Technology

VIDEO: Behold a next-gen in-destination, tech-enhanced experience

By Kevin May | September 26, 2018

Sightseeing buses in major cities around the world have changed very little over the years - it's a simple product with well-defined parameters. Read More

News / Online

Make It Social hones group check-out experience, sees growth in travel and ticketing

By Linda Fox | September 19, 2018

Make It Social has gone back to basics and revamped its social check-out technology Read More

News / Technology

How travel agents are working differently with technology

By Mary Pat Sullivan - TravelAge West | September 5, 2018

Travel agents have had quite a longstanding relationship with technology. Read More

From Our Partners / Distribution

The ultimate directory for tours and activities

By Douglas Quinby - Arival | September 4, 2018

The list of online travel resellers in tours, activities and attractions is long and constantly changing. At Arival we’ve been hard at work compiling them. Read More

News / Online

On The Beach takes offline chance with £20M Classic Collection deal

By Kevin May | August 16, 2018

Proof that online travel brands are still have an eye on opportunities in the physical world, with On The Beach buying luxury travel brand for travel agents, Classic Collection. Read More

News / Distribution

Wegogo aims for fair-share travel platform, alternative to web agency dominance

By Mitra Sorrells | August 14, 2018

In the midst of growth plans, Wegogo is forging ahead with the introduction of blockchain-based tech and the creation of its cryptocurrency known as WeGold. Read More

News / Distribution

QOTW: Something about doing business like - and with - locals

By PhocusWire | August 10, 2018

Quote from Max Starkov, president and CEO of HEBS Digital, in an article on PhocusWire this week. Read More

Opinion / Distribution

Why offering local tours and activities is a huge revenue opportunity for hotels

By Max Starkov - HEBS Digital | August 9, 2018

Local tours and activities are a multibillion-dollar business, and hoteliers are uniquely positioned to offer experiences and work closely with fellow local business operators. Read More

News / Online

TripAdvisor gives resettled refugees access to free tours and activities

By Jill Menze | July 31, 2018

TripAdvisor is extending free access to its tours and activities inventory to incoming refugees in the United States. Read More

News / Online

Online reputation, bookings top of mind for travel business owners

By Jill Menze | July 26, 2018

Travel businesses are overwhelmingly concerned about their online reputations, as well as how well they’re equipped to meet a mobile audience, a new study from TripAdvisor shows. Read More

News / Technology

How AccorHotels uses biometrics to unlock travelers' wants and needs

By Linda Fox | July 24, 2018

Le Club AccorHotels is looking to gain deeper insight on customers through Seeker, an initiative that uses biometrics to track responses and get closer to what travelers want. Read More

News / Online

Unlocking travel security, part 1: The threat landscape

By Mitra Sorrells | May 7, 2018

Equifax, Yahoo, Ebay – all major brands that have been the targets of cyber criminals, with millions of customers impacted in each case. Read More

Opinion / Online

Why Airbnb Experiences are a threat to franchised suppliers - not retailers

By Alex Bainbridge - DestinationCTO | March 9, 2018

Innovation when an industry is watching your every move is hard, especially so when you have to bring hundreds of partners with you so have to disclose what you are doing outside of your own business. Read More

News / Technology

Decoding blockchain, part 4: Cross-border payments

By Mitra Sorrells | February 26, 2018

Most of the headlines about blockchain have been about the implications of this emerging technology on the financial sector – the potential for it to change banking, share trading, insurance, payments... Read More

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