Tour Operator

PhocusWire's in-depth coverage of the tour operator sector, featuring news, analysis, interviews, research and more on the brands in multi-day, single-day and packages, including their strategies, executives and positions in the market.

Opinion / Technology

How attractions can use AI to boost local tourism

By Don White - Satisfi Labs | September 4, 2020

Here's how three areas of the local tourism experience will be impacted by technology optimized for the COVID-19 world. Read More

News / Technology

WEBINAR REPLAY! Power your payments – Shining light on how customers pay for flights, hotels, holidays and ground transport

By PhocusWire | August 26, 2020

We discuss key insights from a survey of 33,000 people across 12 countries to find out how they pay for travel and the importance of payments in the booking experience. Read More

News / Technology

Enough is enough - global travel brands make desperate plea for state help with pandemic recovery

By Kevin May | August 18, 2020

A joint letter, sent on their behalf by the WTTC today to the G7 countries and Australia, South Korea and Spain, asks governments to convene a COVID-19 global summit in a bid to "rescue the world... Read More

News / Technology

VIDEO: New Reality With... Rohit Talwar of Fast Future

By PhocusWire | August 17, 2020

The next guest on the New Reality With... series is Rohit Talwar, CEO at Fast Future, one of the world's leading organizations looking at the fields of futures and foresight. Read More

Interview / Online

Sounding Off: Social media shouldn't sugar-coat the mid-crisis travel experience

By PhocusWire | August 7, 2020

The travel experience is going to be disruptive (health checks) or weird (everyone wearing masks) for a while so ensuring the message does not ignore those facts will be beneficial in the... Read More

Opinion / Online

Virtual connections: Building relationships with travelers to generate future demand

By Chris Blaine - Sojern | August 6, 2020

In a COVID-19 world, social media is not only an inexpensive way to reach large numbers of people, but a powerful opportunity to engage with potential customers and influence them to choose your... Read More

From Our Partners / Technology

Hotel payment optimization long overdue - and "just in time"

By Ixaris | July 31, 2020

As travelers begin to once again pack their bags, it's not only necessary to keep them informed and safe, but also to know more about them and to keep them engaged through relevance and... Read More

From Our Partners / Online

How can travel brands keep customers apprised of border regulations and leisure options?

By Jennifer Phillips April - Smartvel | July 27, 2020

An increase in travelers is good news for airlines that have been hard hit during the pandemic. As the world reopens, many people are eager for a getaway as a mental reset from months of confinement. Read More

News / Distribution

Hospitality and travel companies sign workplace diversity pledge

By Linda Fox | July 7, 2020

Fifteen travel and hospitality companies have signed up so far, including Bourne Leisure, Hilton and InterContinental Hotels Group. Read More

News / Startups

VIDEO: New Reality With... Jamie Wong and Erik Blachford of Narrative Fund

By PhocusWire | July 3, 2020

The next guests on the New Reality With... series are Jamie Wong and Erik Blachford, partners at Narrative Fund, a U.S.-based early stage investment fund in consumer technology companies. Read More

News / Online

InPhocus, episode 15 - Racial diversity should be the challenge we accept and win

By PhocusWire | June 26, 2020

We speak to Jamie-Lee Abtar, executive director of U.K.-based BAME Women In Travel, to learn more about the organization and what new steps brands should be considering. Read More

News / Distribution

Travel group joins calls for Google and Facebook to help brands through crisis

By Linda Fox | June 5, 2020

Companies say Facebook and Google have participated in the returns but have so far not been prepared to share the pain brought about by the coronavirus pandemic. Read More

News / Distribution

Tours and activities brands plot recovery with at-home experiences, crowd-control measures

By Jill Menze | May 27, 2020

In response to the coronavirus crisis, Klook is launching virtual experiences as part of a multi-stage recovery plan, while competitor GetYourGuide is building crowd-control technology. Read More

News / Distribution

TUI targeting 30% reduction in costs and staff post-coronavirus, aims to accelerate digitalization

By Linda Fox | May 13, 2020

TUI has slashed costs by 70% but is in talks with destinations such as Greece and Portugal for resumption of summer 2020 trips. Read More

News / Technology

Destination X - Using the new normal to limit visitors and manage overtourism

By PhocusWire | May 5, 2020

Aside from reduced pollution and car accidents, the crisis brought on by COVID-19 may offer an opportunity to make some much needed (and politically difficult) changes to tourism policies. Read More

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