Tour Operator

PhocusWire's in-depth coverage of the tour operator sector, featuring news, analysis, interviews, research and more on the brands in multi-day, single-day and packages, including their strategies, executives and positions in the market.

News / Online

VIDEO: Go City and Withlocals on trends and challenges for activities and attractions

By PhocusWire | July 7, 2022

The two companies agree staffing is one of the biggest challenges facing both attractions and experience providers. Read More

News / Startups

Journee lands £1.75M for mystery trip service

By Linda Fox | June 28, 2022

Founded in 2019, Journee matches travelers with "mystery" trips by collecting their preferences around budget, dates, location and experiences. Read More

News / Online

Gondola acquires Tour Boogie to help tour companies reach customers directly

By Kathryn Walson | June 24, 2022

With Tour Boogie’s software, Gondola will help tours and activities providers increase direct bookings. Read More

News / Technology

Travel industry sees marketing potential in web3

By Linda Fox | June 9, 2022

Travel marketers are keen to explore technologies such as the metaverse, AI and NFTs. Read More

News / Online

Beyonk, BookingHound join forces for U.K. experiences platform

By Jill Menze | May 27, 2022

Beyonk has acquired BookingHound in a “deal aimed to create the largest experiences booking platform in the U.K.” Read More

Interview / Online

In The Big Chair - Bruce Poon Tip of G Adventures

By Jill Menze | May 25, 2022

Bruce Poon Tip founded small group adventure travel company G Adventures in 1990 and leads as CEO still today. Read More

News / Online

Intrepid Travel funnels $7.85M into Australian eco-friendly cabin provider

By Jill Menze | May 10, 2022

With the investment, off-grid accommodations provider CABN plans to grow from 11 sustainable cabins to more than 70 across the country. Read More

News / Technology

ALERTS: New deals, products, partnerships and hires in digital travel

By PhocusWire | May 6, 2022

The backbone of the travel, tourism and hospitality industry is powered by technology and digital services. Here we capture new deals and partnerships, product launches and important hires all in one... Read More

News / Online

P&O Cruises gives shore excursion retail to Musement

By Kevin May | April 25, 2022

TUI-owned Musement will run the shore excursion ticketing for P&O Cruises and Cunard, following a trial with passengers on trips taken on the Azura ship. Read More

Opinion / Distribution

Another dimension to diversity in travel: technology

By Pedro Camara and Manuel Hilty | March 23, 2022

The travel industry thrives on a need to find flexible sourcing models and technology to help solve the many challenges of supply chains. Read More

News / Startups

Accelerator for women and non-binary tourism entrepreneurs launches

By Mitra Sorrells | March 18, 2022

The program is structured as a 12-week experience with weekly instruction provided by industry leaders and mentors assigned to each participant. Read More

News / Online

Klook rebrands, eyes new verticals and merchant offerings

By Jill Menze | March 2, 2022

The Hong Kong-based tours and activities OTA more than quadrupled its number of products and services during the pandemic from 100,000 in 2019 to 490,000 in 2021. Read More

From Our Partners / Technology

VIDEO: Why data and understanding customers is so important during the COVID recovery

By PhocusWire | March 1, 2022

The COVID-19 pandemic has given many travel, tourism and hospitality companies the opportunity to rethink how they engage their customers and work with partners. Read More

News / Technology

VIDEO: Activities can lean on tech for better travel experiences

By PhocusWire | February 23, 2022

The sector has an ideal opportunity to show a path forward to the rest of the travel industry when it comes to deploying technology to improve the overall guest experience once a customer is using the... Read More