Thought Leadership

Opinion / Technology

Four truths about cloud-based management systems

By Warren Dehan - Maestro | October 25, 2021

Here is what hotels need to know about cloud-based technology and property management systems. Read More

Opinion / Technology

Urban air mobility is taking off - every travel brand needs a plan

By Scott Davidson - Accenture | October 19, 2021

The disruptive potential of urban air mobility is such that no travel company can afford to wait before thinking through the implications. Read More

Opinion / Technology

Microservice tech is the future for hotels, part 2

By Anthony Hunt - Shiji Group | October 18, 2021

In the second part of his analysis of hotel PMS architecture%2c Shiji Group%27s Anthony Hunt explains why microservice technology has benefits the industry needs to modernize. Read More

Opinion / Technology

Microservice tech is the future for hotels, part 1

By Anthony Hunt - Shiji Group | October 15, 2021

Legacy systems built on client-server architecture lack the efficiency and scalability now available in more modern technology. Read More

Opinion / Online

Why are women in leadership positions in the travel industry so rare?

By Anne Dolan - Clink | October 14, 2021

Here's how the travel industry can push for more diversity and more roles for women on senior management teams and in the boardroom. Read More

Opinion / Online

Pandemic business travel is different, not dead

By Steve Black - Topia | October 13, 2021

Business trips may become more valuable, strategic and appreciated than ever before. Read More

digital-first-hotel-staffing-ibs-software

Opinion / Technology

How digital-first can address hospitality labor shortages

By Lisa Barker - IBS Software | October 8, 2021

Technology has the potential to reduce persistent staffing pressures while simultaneously improving the guest experience. Read More

Opinion / Distribution

Airbnb’s limited foray into experiences helps everyone else

By Yiannis Maglaras - Ticknovate | October 6, 2021

Airbnb may have given the industry the jolt it needed to compete in today’s market, with new platforms and sales channels, but field is wide open for other travel businesses to take advantage Read More

Opinion / Distribution

Hotels can afford to be greedy as 2021 enters its final quarter

By Carolyn Corda - Adara | October 4, 2021

Predictable travel behaviors of the past are no longer and hotel marketers have formed a habit of attracting the bookings that they can in the short term, in case something changes in the future for the... Read More

Opinion / Online

Do online travel agencies suffer from brand blindness?

By Chris Torres - Tourism Marketing Agency | September 27, 2021

To grow a successful brand, online travel agencies need to refocus how they brand and market their services. Read More

Opinion / Online

A temperature check on vacation rentals

By Marcus Rader - Hostaway | September 22, 2021

Vacation rentals were the undoubtable success story of the travel industry in the first year of the pandemic. But it's a useful time to reflect on reality. Read More

Opinion / Online

E-commerce and the future of airline-passenger connections

By Joshua Ng - Alton Aviation Consultancy | September 21, 2021

As a result of the pandemic, airline apps are on the rise, changing the dynamic of airline-passenger interactions. Read More

Opinion / Technology

Why business travelers will care about personalized air travel

By Eric Leopold - Threedot | September 16, 2021

Information, care and personalization will restore trust in business travel, and new types of marketplaces will enable this to happen. Read More

Opinion / Distribution

What's next for NDC: Content investment and innovation

By Adam Knights - ATPI | September 15, 2021

NDC might be viewed as a quiet storm that TMCs must prepare for as part of their role in offering content from multiple airline sources. Read More

Opinion / Online

Tackling unconscious bias in travel marketing

By Lizzy Duffy Anderson - Sparkloft Media | September 13, 2021

We know it helps everyone to see themselves in an advertisement to better imagine a meaningful and momentous vacation. Yet, far‐too‐often, there’s something missing. Read More

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