Thought Leadership

voyager hq travel disruption summit aviation roundtable

Opinion / Technology

Aviation innovation: Insider perspectives on where the industry goes next

By Voyager HQ | June 10, 2019

Voyager HQ asked individual table moderators from this year’s summit to share some of the most compelling conversations and useful tidbits from their tables and from the day as a whole. Read More

Opinion / Technology

Collaboration, not competition, can make the travel industry a digital leader

By Rom Hendler - InnoVel | June 7, 2019

Travel, intangible and evolving, is a perfect example of a product particularly vulnerable to marketing myopia. So we should fix it, as an industry together. Read More

Opinion / Technology

IoT, asset management and transforming the short-term rental experience

By Michael Driedger - Operto | June 5, 2019

One of the greatest challenges for the international vacation and short-term rental industry today is providing a product with the level of consistency and standardization that guests increasingly... Read More

Opinion / Distribution

Rethinking hotel distribution with attribute-based selling

By Simone Puorto - Simone Puorto Consulting | June 4, 2019

How the development of systems to offer room attributes might impact distribution. Read More

Opinion / Online

Welcome to a new era for online travel, where any brand can get left behind

By Jeff Katz - Journera | May 31, 2019

We spent the last two decades in the Transaction Era - making it easier to find and book the elements of a trip. But we are now entering the Experience Era. Read More

Opinion / Technology

Why a fail fast mentality is key to tech innovation in business travel

By Frédéric Stark - KDS | May 23, 2019

Regardless of size, as an industry, we need to be able to try new things and at times, to test ideas and accept that they might fail, until we finally succeed. Read More

Opinion / Technology

Listen up: How active listening can open doors to career growth

By Colleen Coulter - Facebook | May 10, 2019

At its core, active listening is simply paying closer attention. Sounds straightforward, but in today’s world of distractions it’s easy to get lost in your own thoughts. Read More

Opinion / Technology

Why network performance monitoring is critical to the hospitality industry

By Adam Edwards - AppNeta | May 9, 2019

For hoteliers, it's not just about delivering Wi-Fi technology to guests: Connectivity also plays a major role in driving the success of major brands throughout the hospitality industry from an... Read More

Opinion / Online

How card-linked offers can build loyalty and repeat sales for travel brands

By Phil Seward - Collinson | May 3, 2019

Card-linked offers can help travel organizations analyze and unlock the copious amounts of incremental data produced by their customers. Read More

Opinion / Online

Four steps to personalize the traveler's path to purchase

By Jay Radia - Yieldify | April 25, 2019

By taking a data-driven approach to the customer journey, travel businesses can better recognize intent signals to personalize the journey to users as they browse. Read More

Travel recession opinion MMGY Clayton Reid

Opinion / Online

It's time to call it - we are heading for a travel recession, part 1

By Clayton Reid - MMGY Global | April 24, 2019

MMGY Global CEO Clayton Reid sees a looming slowdown that will impact travel. The first part of his analysis explains why this has come about. Read More

Opinion / Online

Transactional emails in travel: The good, the bad and the ugly

By Matt Harris - Dyspatch | April 19, 2019

Once consumers have booked a trip, the likelihood of receiving a really bad transactional email at some point between booking and departure is far too high. Read More

Opinion / Technology

Why IoT is the “smart” solution for the hospitality industry

By Rob Mesirow and Jennie Blumenthal – PwC | April 18, 2019

IoT solutions can provide many benefits for the hospitality industry, including more efficient asset tracking and utilization, lowered energy costs and a better experience for guests. Read More

Opinion / Startups

Can startup unicorns fly in business travel?

By Jill Palmer - Click Travel | April 16, 2019

An influx of businesses describe themselves as fundamentally changing the model of business travel - and raising a lot of capital to do so. But should we look beyond the "unicorn" hype? Read More