Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Three big ideas that will change hospitality in 2021
Opinion / Technology
Three big ideas that will change hospitality in 2021
By Michael Bennett - Cendyn | December 29, 2020
What can hotels do to make sure they are prepared for a busy summer and lay a foundation to serve new... Read More
Tech challenges (and coronavirus) were the focus for rental managers in 2020
News / Technology
Tech challenges (and coronavirus) were the focus for rental managers in 2020
By Linda Fox | December 22, 2020
Short-term rental managers wouldn't wave away the pandemic with a magic wand, according to a Hostfully... Read More
Travel trends in 2021 - prepare for a year of new opportunities
Opinion / Technology
Travel trends in 2021 - prepare for a year of new opportunities
By Amadeus | December 22, 2020
Predicting the future is impossible but imagining a way forward is critical. Here are six trends we... Read More
sabre-hellogbye-partnership
News / Technology
Sabre, HelloGbye partner to give TMCs AI automation services
By Mitra Sorrells | December 22, 2020
The integration of HelloGbye’s AI technology will enable Sabre’s TMC clients to automate responses to... Read More
Digital payments could go backwards with hidden charges pushing travelers to use cash
News / Technology
Digital payments could go backwards with hidden charges pushing travelers to use cash
By Linda Fox | December 21, 2020
Digital payments have accelerated during the pandemic with travelers switching to contactless cards... Read More
phocuswright-conference-2020-contactless-panel
News / Technology
VIDEO: How digitization impacts costs, consistency and confidence in travel
By Mitra Sorrells | December 21, 2020
A panel discussion at The Phocuswright Conference on instilling confidence in travelers included... Read More
InPhocus, episode 31 - Getting the right signals for a recovery
News / Technology
InPhocus, episode 31 - Getting the right signals for a recovery
By PhocusWire | December 18, 2020
Medallia's Geoff Ryskamp discusses everything from voice tech and social media to how brands have... Read More
Wex-eNett-acquisition
News / Technology
WEX acquisition of eNett finalized as pair end lawsuit
By Chris Davis - BTN | December 17, 2020
WEX is purchasing eNett for $577.5 million, a significant decrease on the $1.7 billion it had... Read More
What to expect from hotel tech in 2021
Opinion / Technology
What to expect from hotel tech in 2021
By Juan Carlos Abello - Nuvola | December 17, 2020
Technology will be one of the biggest tools at the hospitality industry’s disposal to enhance health... Read More
The digital tipping point: Why now is the time to propel platform modernization
From Our Partners / Technology
The digital tipping point: Why now is the time to propel platform modernization
By Anant Patel - WEX | December 17, 2020
We're seeing a huge increase in businesses globally upgrading and modernizing their payments platforms... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More